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Hotel El Reloj

2.0 star property

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Photo gallery for Hotel El Reloj

Rooftop terrace
1 bedroom, individually decorated, free WiFi, bed sheets
Reception
1 bedroom, individually decorated, free WiFi, bed sheets
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is RM166
RM195 total
includes taxes & fees
26 Jun - 27 Jun

Room options

View all photos for Comfort Room, 1 Single Bed

1 bedroom, individually decorated, free WiFi, bed sheets

Comfort Room, 1 Single Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Heated floors
  • 17 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed
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About the area

Map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000

What's nearby

  • Malecón De Puerto Plata - 1 min walk - 0.2 km
  • Embassy of the United States Dominican Republic - 1 min walk - 0.2 km
  • Fort San Felipe - 10 min walk - 0.9 km
  • Puerto Plata Cable Car Base Station - 4 min drive - 2.7 km
  • Playa Dorada - 9 min drive - 7.4 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 32 min drive

Restaurants

  • ‪Rincón Del Café - ‬6 min walk
  • ‪Caliche Repostería - ‬12 min walk
  • ‪La Ponderosa Del Mar C Por A. - ‬6 min walk
  • ‪Grace Bar - ‬7 min walk
  • ‪Restaurant Polanco - ‬2 min walk

About this property

Hotel El Reloj

Hotel near Cofresi Beach
A free daily manager's reception, dry cleaning/laundry services and conference space are just a few of the amenities provided at Hotel El Reloj. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A 24-hour front desk, concierge services and 1 meeting room
Room features
All rooms are individually decorated, and offer comforts such as heated floors and air conditioning, as well as thoughtful touches such as free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers
  • Wardrobes/cupboards, heated floors and ceiling fans

Languages

American (Sign language), English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 76

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Frequently asked questions

Is Hotel El Reloj pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel El Reloj?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Hotel El Reloj on 26 Jun 2025 start from RM 165.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel El Reloj?

Self-parking is free at this property.

What time is check-in at Hotel El Reloj?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel El Reloj?

Checkout is at noon.

Where is Hotel El Reloj located?

Located in Centro Histórico, this beachfront hotel is in the city centre and within a 5-minute walk of Embassy of the United States Dominican Republic, Amber Museum and Malecón De Puerto Plata. Independence Park and St. Philip the Apostle Cathedral are also within 10 minutes.

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Hotel El Reloj Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 82 reviews
Rating 8 - Good. 29 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 7 out of 82 reviews
Rating 2 - Terrible. 5 out of 82 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

When I am I. Puerta Plata, I stay here, nice , clean professional place.
Stayed 1 night in May 2025

8/10

Great bang for your buck, good location convenient for walking around and shopping
Stayed 1 night in Mar 2025

10/10

The most amazing staff!!!!
Stayed 3 nights in Feb 2025

8/10

The area is very convenient, close to many tourist attractions. The only problem was the room very small and the mattress was so uncomfortable otherwise everything was great.

10/10

I loved it because it was in the historical district everything was in walking distance I got to live like the locals shop like the locals eat like the locals and that saved me so much money and I got to see so much more and everything was walkable
Stayed 21 nights in Jan 2025

8/10

Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Stayed 1 night in Apr 2025

10/10

Excellent option for vacation and relaxing time with family
Stayed 3 nights in Apr 2023

8/10

Great location malecon , ocean, old church, town square. Nice clean room nice staff
Stayed 1 night in Sep 2024

10/10

The staff was Great!!!!
Stayed 6 nights in May 2024

8/10

Great place, clean nice little room, good ac, great price, nice staff, the malacon, the square
Stayed 1 night in Sep 2024

10/10

Everything is great around there.
Stayed 1 night in Feb 2024

10/10

Everything its OK
Stayed 3 nights in Jan 2025

8/10

NA
Stayed 1 night in Feb 2025

10/10

The Hotel is always amazing…. This was my 6th time staying here this year and it has been great every time!!!
Stayed 3 nights in Aug 2024

4/10

Restroom was tiny, shower needed a door or curtain water splashed everywhere, no phone in room, no tv service, hotel bar didn’t take credit card payments
Stayed 2 nights in Apr 2025

10/10

Nice
Stayed 1 night in Nov 2024

4/10

Staff was willing to help but the place is really not fit to be on Expedia. Imagine, i could not even get to my room cuz, of my luggage and there is no elevator folks. This is a very 1* hostal not hotel come on people
Stayed 1 night in Feb 2025

10/10

The Hotel and staff are great!!!
Stayed 5 nights in Feb 2024

10/10

Friendly staff and welcoming.
Stayed 1 night in May 2023

8/10

The bathroom was pretty small.
Stayed 2 nights in Oct 2024

8/10

Small room but great price. Clean and close to port. Beautiful rooftop bar and lounge. Drinks were beautiful and delicious.
Stayed 1 night in Feb 2024

10/10

Staff were very friendly and welcoming. Rooms are small but clean and hotel has a great rooftop bar. Would recommend.
Stayed 2 nights in May 2023

8/10

They need to update their bathroom a bit better.
Stayed 1 night in Nov 2024

8/10

It was ok for a one night stay. Just to sleep and take a shower. Very close to the port. Staff was very friendly and ready to help. Not a place to stay for vacation.
Stayed 1 night in Dec 2023

2/10

The whole experience was not good first of all it was not a resort and my room was very tiny including the bathroom. Overall I will never stay at this hotel again. The pics that r posted on Expedia r not the same as u see in person
Stayed 4 nights in Dec 2024