Hotel Mesra LGBT di Puerto Cancun

"Todos son muy amables siempre! Me encanta"

"The hotel is conveniently located in Puerto Cancún, close to really good restaurants, shops and the ocean. The rooms are modern, clean, and offer great views. Amenities such as the gym are well maintained, and the food is good as well. Where the hotel falls short is in the level of service. While the staff are generally courteous, they are not particularly proactive or attentive, and do not consistently go above and beyond to ensure guests have a positive, seamless, and convenient experience....

"Everything was as expected or better"

"Nice hotel. Pool could benefits from better maintainance and food options lacked variety on the better side rooms were very clean , nice and room service was excellent"

"The property was very clean and the staff were very helpful! Will visit again"

"Clean property, in a perfect spot on beach. Only issue was room has hair in tub. If you want top shelf liquor you have to pay extra.breakfast was excellent every morning. Only issue was someone should be cleaning up towels. Manny ppl left towel therefore confusing us on which chairs were available vs which ones were not."

"Overall great resort, five star to everything but the food. I’d give the food two or three star. Maybe I’m a food snob and it’s kind of expected it’s never that great at resorts? What stood out about the food not being great is the dinners, all meats were always overcooked and veggies undercooked. Everything tasted like it was managed to be as economically efficient for the resort as possible. I guess I expected more from Live Aqua in that aspect."

"Excelente servicio! Todo el personal en general fue increíblemente amable, la comida excelente, 100% recomendado"