Search Apartments in Puerto Aventuras

"L'hôtel est très beau, le personnel gentil et serviable et la nourriture était excellente ! Il y avait plusieurs choix au buffet, de la crème glacée en tout tant, des pizzas, etc... On a eu beaucoup de plaisir, la plage était belle (au mois d'août baignade compliqué à cause des sargasse, mais c'est la même chose à tous les hôtels). Les activités organisées étaient plaisantes, plusieurs spectacles pendant notre séjour. Je recommende !"

"Amazing "

"Everything about the property was exactly as described. Spacious and clean rooms, friendly staff, great location. Only thing in would change is more food options. "

"Excellent food and very kind and professional staff . "

"Food and entertainment was great. "

"Wonderful experience at this all-inclusive resort for families with varied ages of children from 1 year to 16 years old! Plenty of activities for young and old! The photographer at the resort created amazing memories. There was a variety of good foods the most sought after were from the poolside and late night room service. I had great communication with the front desk who kept me alerted daily about activities and followed up on my questions and/or concerns. So needless to say I was disappointed when I realized I left a diamond earring in the room after checkout and texted the resort within 15 minutes of leaving the property; they responded by directing me to an email address to submit a claim. Because of network issues while going to the airport the email took longer to transmit than text messaging-ultimately getting a response a day later which was not timely enough to retrieve my earring. Lastly, my luggage was not given to us when the claim ticket was submitted. We were a party of 12 with 4 claim tickets. All luggage was loaded onto the transportation vehicle except 2 pieces. We didn’t realize my luggage was not in the vehicle until we arrived at the airport. We immediately contacted the resort who located my luggage and said they would send it to us via taxi and cover the cost. When the taxi arrived, the driver would not release the luggage without payment ($100 US dollars). We had to pay it in order to make our flight. We still have not been reimbursed!"

"Lo recomiendo 100%"

"The food was great both the buffets and the ala carts were wonderful we tried both rodizio the brazillian bbq which was fantastic and brasserie twice. We enjoyed the food but the service was top notch we got to know our server at brasserie Roger who our kiddos adored and was very accommodating. The resort is big especially if you visit everywhere so there is a bit of walking involved which we didn’t mind but others may want to be aware of (this of course depends on your room location) using the bud is very helpful. Had a blast and it was all wonderful the ground were clean the food was good the staff were top notch I can’t say enough nice things and can’t wait to come back"

"A quick getaway great location. My ocean view room was perfect Service was stellar. I definitely go back."