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Hotel El Cristo

2.5 star property
Travelers find peaceful gardens and ancient pyramids in Cholula, with concierge service making exploration effortless at this historic retreat

Choose dates to view prices

Hotel El Cristo is a perfect base to explore Cholula's history with modern comforts. Relax on the sunny terrace or cool off in the outdoor pool after sightseeing. Free self-parking and WiFi add convenience. The staff consistently impresses visitors with their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
The current price is RM247
RM294 total
includes taxes & fees
28 May - 29 May

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About this property

Hotel El Cristo

  • Hotel near Great Pyramid of Cholula
  • You can look forward to a terrace, a garden and laundry facilities at Hotel El Cristo. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Luggage storage, barbecues and smoke-free property
    • A 24-hour front desk, tour/ticket information and meeting rooms
  • Room features
  • All guest rooms at Hotel El Cristo offer amenities, such as free WiFi, sound-insulated walls and free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with satellite channels
    • Daily housekeeping and desks

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  • Kids’ pool
  • Parking included
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The price is RM157
RM211 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 400 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 5 kg per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 400 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have any lifts
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Hotel El Cristo have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel El Cristo?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel El Cristo on 28 May 2026 start from RM247, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel El Cristo pet-friendly?

Yes, Hotel El Cristo allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of MXN 400 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel El Cristo?

Self-parking is free at this property.

What time is check-in at Hotel El Cristo?

Check-in start time: 3:00 PM; check-in end time: 3:30 PM. After-hours check-in is not available.

What time is check-out at Hotel El Cristo?

Checkout is at noon.

Where is Hotel El Cristo located?

Located in Cholula, this hotel is within a 15-minute walk of Capilla Real and Great Pyramid of Cholula. Capilla de la Tercera Orden and Zócalo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 49 out of 82 reviews
Rating 8 - Good. 23 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 5 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

Reviews

Verified

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
The place is so beautiful and comfortable, the staff was courteous and solve all my doubts. I hope I can back soon.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hacienda style place and great location

Amazing hacienda/ranch style hotel. Massive property with gardens, pool, trees, views of catedral and pyramid. It’s close to everything . There is an awe olaza across the street with amazing restaurants and coffee.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Had a proper office chair, which would be ideal for doing extended work at the desk. My favorite feature of this property was the second-floor terrace, which had comfortable seating and a good view of the Santuario de la Virgen de los Remedios. I spent hours there reading a book and admiring the view of the Santuario.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Eveliz

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice place lovely gardens however no AC no mosquito guards on windows so you cant open to get air flow, also beds are rock hard, it is close to zocalo and sites if they had a fan in room that would help.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ángel David

Liked: Cleanliness, staff & service
Todo bien, limpieza
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CRISTINO DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, estacionamiento gratuito. Los eventos o celebraciónes deben realizarse más alejado de las habitaciones para no afectar por el ruido a los huéspedes.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel nos gustó mucho
Stayed 1 night in Aug 2025
Verified

8/10 Good

VICTOR HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cerca del centro de Cholula, cerca de restaurantes, cafeterías, bares y sobretodo de la gran pirámide. En planta alta hay una terraza compartida con vista a la parte lateral de la Iglesia que está sobre la pirámide. El estacionamiento es amplio y hay un gran jardín. Mi habitación tuvo una gran área que incluye una sala de estar y está muy bien ambientada. Considero deben mejorar la ventilación, ya que no cuenta con ventanas y para el caso de la ducha sólo cuenta con un orificio pequeño para ventilación. La base de mi cama rechinaba. El medio es un tanto ruidos, ya que por las fiestas patronales hay muchos cuetones y repique de campanas, además muchos ladridos de perros.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maria Eugenia Alarcón

Liked: Cleanliness, amenities, property conditions & facilities
El edificio es muy bonito. Los jardines son preciosos.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
no puedo creer que no tuviera telefono en la habitacion
Stayed 1 night in May 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad dónde puedes disfrutar tu estancia y tener varias cosas en las que puedes ir a pie, como la pirámide y diferentes restaurantes.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Ma Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Buen servicio, todo muy limpio, sólo me hizo falta servicio de restaurante
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jose Anatolio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el jardin con muchos árboles
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sandra Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonito y tranquilo, con vistas muy bonitas y una atencion exelente
Stayed 1 night in Dec 2024
Verified

8/10 Good

ELIZABETH NIDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Faltan amenidades. Por lo demás es bonito y cómodo.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les falta tener un restaurante por lo menos para desayunar en la propiedad y teléfono en habitación
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del Personal
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones lindas, comfortables y contrario a lo esperado, calientitas. Excelente ubicación.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gusto es que no tienen actualizado su base de datos de clientes que ya hicieron reservación y se tardaron muchoooo tiempo en poder hacer el chec in. Finalmente ni lo encontraron, además de que era personal con poca disposición a ayudar y muy novatos para el puesto de recepcionista. Instalaciones bien, limpieza regular
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Alvaro

Disliked: Staff & service, amenities, property conditions & facilities
Se portaron súper descorteces y groseros en la recepción, mejor me fui y evité quedarme ahí
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicado a unos 10 minutos caminando del centro pero la zona muy tranquila. Servicios buenos y las instalaciones están muy bien
Stayed 1 night in May 2022
Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio. Cómodo, sencillo, bien ubicado.

El hotel es sencillo, tranquilo y está bien ubicado. Tiene jardínes y áreas abiertas. Las habitaciones son grandes limpias y cuentan con los elementos esenciales para tener una estancia cómoda. No tienen, por el momento, restaurante, bar y otros servicios complementarios, pero se puede acceder a ellos caminando no más de 10 minutos. El servicio es muy bueno con amplia disponibilidad y amabilidad del personal.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
La habitación estaba muy Limpia pero en la terraza había basura que no quitaron en los dos días que estuve de estancia en ese hotel
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar, sus habitaciones están excelentes. Los cuidados en el establecimiento son muy buenas, el personal es muy amable. Se disfruta muy bien de la estancia y la vista es muy buena.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Fani Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Hotel limpio, muebles en muy buen estado y un baño impecable, atención muy buena, es un hotel rústico con un gran jardín, alberca muy tranquilo excelente muy recomendable y muy cerca del centro
Stayed 1 night in Aug 2021