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Hotel Casa De La Palma

3.5 star property
Step into a haven of tranquility amidst historic charm. Discover local treasures and experience seamless travel.

Choose dates to view prices

Nestled in Puebla Historic Center, Hotel Casa De La Palma offers a tranquil retreat with dry cleaning/laundry services and free in-room WiFi. Explore the nearby Zócalo de Puebla or unwind with coffee/tea in the lobby; an area shuttle is also available for your convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Laundry room
The current price is RM190
RM226 total
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Balcony

Memory-foam beds, individually decorated, individually furnished

Suite, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
HDTV
Memory foam bed
Fan
3 bedrooms
Private bathroom
  • City view
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Memory-foam beds, individually decorated, individually furnished

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
HDTV
Memory foam bed
2 bedrooms
Private bathroom
Hairdryer
Cable channels
  • 25 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Balcony

Memory-foam beds, individually decorated, individually furnished

Quadruple Room, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
HDTV
Memory foam bed
2 bedrooms
Private bathroom
Hairdryer
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

Memory-foam beds, individually decorated, individually furnished

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
HDTV
Memory foam bed
Fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Quadruple Room

Memory-foam beds, individually decorated, individually furnished

Junior Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
HDTV
Memory foam bed
Separate bedroom
Private bathroom
Hairdryer
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Double Room

Memory-foam beds, individually decorated, individually furnished

Premium Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
HDTV
Memory foam bed
Fan
Separate bedroom
Private bathroom
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Puebla Historic Center, a neighbourhood in Puebla, Hotel Casa De La Palma is near the airport and near a boardwalk. The area's natural beauty can be seen at La Malinche National Park and Parque Benito Juárez, while Amparo Museum and Museo de la Memoria Histórica Universitaria are cultural highlights. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving and ecotours in the area. Visit our Puebla travel guide
Map
Calle 3 Oriente No 217 Centro Historico, Puebla, PUE, 72000

What's nearby

  • Los Sapos Bazaar as well as a small group of people
    Los Sapos Bazaar
    1 min walk - 0.0 km
  • Zocalo Square which includes night scenes and a park
    Zócalo de Puebla
    3 min walk - 0.3 km
  • Puebla Cathedral showing heritage architecture, night scenes and a church or cathedral
    Puebla Cathedral
    3 min walk - 0.3 km
  • Palafoxiana Library featuring interior views and heritage elements
    Palafoxiana Library
    3 min walk - 0.3 km
  • Puebla Convention Center
    7 min walk - 0.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    44 min drive

Restaurants

  • La Pasita
    2 min walk
  • Casa de Mis Amores
    1 min walk
  • Tortas Ana desde 1962
    1 min walk
  • Cemitas y Tortas La Poblanita
    1 min walk
  • La Berenjena
    2 min walk

About this property

Hotel Casa De La Palma

Historic hotel near Zócalo de Puebla
Hotel Casa De La Palma provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A local area shuttle, express check-out and express check-in
  • Smoke-free property, a 24-hour front desk and tour/ticket information
  • 1 meeting room
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 36-inch HDTVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MXN 170 per day)
  • Area shuttle (surcharge) up to 200 km
  • Extended parking on site (MXN 170 per night)
  • Limited on-site parking

Restaurants on site

  • Restaurante HCP

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1715
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400 per day.
Cots (infant beds) are available for MXN 400 per day

Payment types at the property

Important information

Optional extras

  • Extended parking fee: MXN 170 per night
  • Nearby parking fee: MXN 170 per day (131 ft away)
  • Pet fee: MXN 300 per pet, per night
  • Late check-out fee: MXN 1 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per day
  • Rollaway bed fee: MXN 400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Casa Palma Puebla
Hotel Casa Palma
Hotel Casa Palma Puebla
Casa De La Palma Hotel Puebla
Hotel Casa De La Palma Hotel
Hotel Casa De La Palma Puebla
Hotel Casa De La Palma Hotel Puebla

Frequently asked questions

Is Hotel Casa De La Palma pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 300 per pet, per night.

How much does it cost to stay at Hotel Casa De La Palma?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Casa De La Palma on 10 Mar 2026 start from RM190, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa De La Palma?

Extended parking is available for MXN 170 per night. Limited spots are available.

What time is check-in at Hotel Casa De La Palma?

Check-in start time: 3 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa De La Palma?

Checkout is at noon. Late checkout is available for MXN 1 (subject to availability).

Where is Hotel Casa De La Palma located?

Located in Puebla Historic Center, this historic hotel is within a 5-minute walk of Callejon del Sapo and Zócalo de Puebla. Iglesia de la Compañía and Los Sapos Bazaar are just steps away. Puebla–Cholula Tourist Train Terminal is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa De La Palma Reviews

8.2

Very good

8.4

Cleanliness

9.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 59 out of 129 reviews
Rating 8 - Good. 39 out of 129 reviews
Rating 6 - Okay. 16 out of 129 reviews
Rating 4 - Poor. 11 out of 129 reviews
Rating 2 - Terrible. 4 out of 129 reviews

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Great location, charming old building shaded by old trees. Wonderfully soft bed!
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Amazing location comfy beds in the 2 bedroom suit amazing views from the balcony nice staff Well recommended close to a lot of restaurants tour bus Churro spot
Stayed 3 nights in Sep 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
This is unique experience in a colonial building. It is extremely affordable, the staff are friendly and attentive, you can’t beat the location and adjacent restaurants are great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sophie Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a fun place to stay- it’s super historic so it was fun and the room was very unique. Comfortable and excellent location. The warm water was hit or miss and the space is worn but that’s part of the charm of its age. Highly recommend and would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Marten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of historic Puebla. Staff were extremely helpful and went above and beyond for us twice.
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 2 nights in Jun 2024

10/10 Excellent

harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graciella is a master of the front desk. She will get you where you need to go. Food, sights, history, just ask. Room was always clean, staff is fantastic. Feels like a place you can live forever!
Stayed 5 nights in Sep 2023

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was within walking distance to most amenities. Staff was very helpful as they provided a map with places to visit around the hotel. Room was cleaned daily and was safe as well. The only thing I would consider is you have to use the stairs since there is no elevator. Staff was very helpful at the front desk as they helped us with laundry assistance as well as transportation to the airport early in the morning. There is no restaurant in the hotel but there are plenty of places to eat around the hotel. Beds are a bit hard for me and pillows too soft. Had a great time during our 7 day stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a Spanish colonial building that served as a boarding house for newly arrived Spaniards coming to Nueva Espana in the 1700s. Our room had 15' high ceilings and huge windows overlooking the street below. The bathroom was larger than some hotel rooms I've stayed in! While the amenities are very basic (weak wifi, old keys, flat pillows), the experience of staying in such a classic building outweighed any negatives. In addition, the price was very good. Highly recommended for more adventurous travelers who aren't so picky about modern-day conveniences.
Stayed 2 nights in Feb 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, charming old hotel in a great location!

10/10 Excellent

ARELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice antique place, love it!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Every one of the staff members were kind and helpful. The location is impeccable on a quiet street one block from the Zocalo. I had the corner suite, top floor #202 (3rd floor American--walk up) with it's over-the-top colonial decor. There's a 24hr convenience store in the building around the corner. 100 restaurants within a few blocks, Amparo Museum close by. Hotel Casa de la Palma is pleasantly historic and a great value for the wallet.
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A block away from Cathedral and city center.
Stayed 1 night in Apr 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and patio are GORGEOUS. Clean and historic. Problems are 1) on a very loud street 2) Beds are way too soft
Stayed 5 nights in Mar 2023

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, very large, charming rooms. Excellent value. Great location. On the downside it was noisy outside at night (maybe due to time of year) and the room has no AC or fan. There is no elevator so if that is an issue for the traveler, they should be aware. The staff go out of their way to greet and assist the guests.
Stayed 5 nights in Mar 2023

6/10 Okay

Luz

The room needs some update, rooms are different from the picture posted. Furniture is in need of touch ups and repairs. amenities such as towels and bathroom toileterie could be improved
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Súper tranquila
Stayed 1 night in Oct 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
El personal fue muy amable, las habitaciones son muy lindas y cómodas, un ambiente muy tranquilo y acogedor. Gracias.
Stayed 2 nights in Oct 2025

4/10 Poor

Miguel

Disliked: Staff & service, property conditions & facilities, room comfort

Lástima de inmueble…! Mal hotel

El inmueble es un inmueble catalogado, tiene un tremendo potencial pero se nota una GRAN falta de inversión; la suite tiene motivos excelentes, pero hay cosas MUY descuidadas (baño y almohadas, sábanas, cortinas, colchas) hacen que se vea descuidado y feo. Una lástima pues el inmueble y las colecciones de antigüedades son excelentes.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusto mucho por la fachada arquitectónica, serca a todo caminando a los lugares para salir a conocer a comer serca al socalo y a la catedral mas grande de Puebla
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien amables en la recepción los cuartos bien
Stayed 1 night in Jun 2025

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble lugar Muy cerca del centro
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect stay in Puebla

wunderschönes Haus, tolle riesige Zimmer, Grandezza überall... der Hauch von vergangener Zeit mit allen Annehmlichkeiten der heutigen Zeit. Absolut perfektes Hotel mit bester Lage. Ich komme wieder!
Stayed 2 nights in Feb 2025

8/10 Good

Canuto

el hotel esta un poco descuidado y no incluye desayuno. También no cuenta con estacionamiento propio, solo tienen convenio con un estacionamiento que esta casi a lado del hotel pero tiene costo por noche.
Stayed 2 nights in Dec 2024

10/10 Excellent

HORACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La construcción de tipo colonial mexicano.
Stayed 1 night in Nov 2024