Hotel Dekat Pride of Canada Carousel

"My family enjoyed our stay. "

"It was great"

"Left something in my room and when I called a few days later they didn’t have it so house cleaning threw it out or kept it"

"Room, Parking"

"Room is impeccably clean and nice. But nobody answers the phone in front desk, housekeeping, everything! Huge living room but can’t afford to have microwave inside the room, there’s only one old microwave at the lobby. No signage or anything as to where you can find amenities, you have to figure it or ask around. Kinda disappoints for 4-start expensive hotel."

"This is my go-to hotel in Markham. It has everything I need for business travel, the rooms are great, everything works, a very decent buffet breakfast is included, and usually very decent pricing."

"Front counter staff needs a training in customer service. I asked if I can check in earlier. They said I can do so an hour early. I arrived two hours early and understandably had to wait which I was fine with. About 15 minutes prior to my early check-in time, the front staff interrupted me, not once, not twice, but three times, when I was clearly on the phone to tell me my room is ready and wanted to process me over the counter. I don't know what their rush was. I was in a rush to check in given...

"The higher rates for rooms with access to the club lounge are so worth it."

"We almost always stay at residence inn at various GTA locations. Always reliably comfortable and clean. Complementary breakfasts are always a hit with the kids! No complaints at all."

"Good location "

"Breakfast excellent"

"It was a nice clean space"

"The pull out bed in the “suite” was broken, and I had to go ask for bedding, then make the bed myself. When I wanted to change rooms that was going to be difficult, however after much discussion and reiterating the bed was broken, we got a move. I think we were on the third floor team section, as the carpets were disgusting, the couch stained, the wall paper peeling. We were moved higher up in the building, and although not great, much better. Expedia pricing gets you the well used third...

"Use side doors to access your rooms so you have ramps in case you have alot of luggage or if you have a stroller. You have to go up 2-3 to get into lobby otherwise"

"While the room was clean...the building appeared to be going through renovations. As a result, the pool was closed and was told I would have to drive to another hotel in order to go for a swim. The elevator was horrible. I was in the elevator for 20 minutes because it would not stop on the desired floor."

"Staff were very helpful and accommodating. Room was well stocked and pretty clean. Suggest bringing own shower supplies. Pumps on most of the amenities in the shower weren’t working properly."

"Na"

"Front desk staff could have been more engaging when checking in. Breakfast was typical minus beef burgers vs a sausage, Ham or bacon. Was not typical. Pastry choices were very limited. It was nice and clean though. "

"Clean, quiet and cozy. Thanks to the team for being so attentive to us."