Hotel Dekat Prairieville Crossing

"Room a/c made so much noise we had to turn it all the way off. No washcloths in bathroom."

"Clean rooms, great a/c"

"Breakfast was great and early being we had to be up early. Neighbors were very noisy on both sides of us and even halls. "

"Breakfast needs to be fully cooked. Season the potatoes. Brown the meat."

"Rooms are always clean nice amount of space the price is nothing crazy so that’s a plus and the staff are nice "

"Ac did not keep the room clean, toilet was backed up. I was talked to like trash when I asked about it. Received no help after complaining. Was told I couldn’t speak with a manager and asked “what do you want me to do” I paid almost $600 for this room and it was the worst place I have stayed in a very long time between attitude. Lack of cleanliness, no extra bedding for the pull out and wasn’t given any when asked. Just overall a terrible weekend. The guy that checked me on Friday night was...

"The place is run down dirty and old."

"I was surprised that there was no complimentary Continental breakfast "

"Food was awesome. Rooms were very clean "

"Poor stay. Dirty room. Bed not very comfortable"

"Is ok ..."

"Hotel was clean and the staff very friendly "

"Clean and appealing. Across close to Mall of Louisiana."

"The entire hotel reeked of weed. From the lobby, up the elevator and into our no smoking room. Room was not clean. Stains and hair on the bedside lampshade. Carpet did not appear cleaned in years. There were objects under the carpet. Not small objects either. The AC didn’t cool effectively and room was sticky humid. The water did get very hot and the water pressure was excellent. So not a total loss, but not worth more than one star. Would never stay there again or recommend it to anyone. "

"We reported a noise disturbance at 1:00am to front desk several times and nothing was done. The staff asked us to investigate which room the screaming was coming from and didn't come to the floor to investigate at all. Staff did not clean the room, replace towels, or provide extra toilet tissue. Told us to come downstairs to get it from the desk instead of bringing it to the room. We made online complaint. Poor customer service."

"The room was extremely clean. The front desk staff were friendly, courteous, and knowledgeable. The breakfast and especially Coffey bar was a treat."

"Parking was adequate and well lit."

"Breakfast was great !! Air condition superb !"

"I don't normally leave a bad review, but I feel this situation warranted one so that these items can be addressed or at least the public will be informed. First, the property is still branded as a Super 8. I live in town and I felt confused when I drove up, so I imagine anyone from out of town would be, as well. I did not see any Staywell branding or signs. Secondly, I don't feel the employee working the Front Desk was very helpful, nor was he courteous. I walked in and mentioned that I may be...