Reception hall

Reviews of Royal Plaza

3 out of 5
Royal Plaza
Rimska 71/4, Praha 2 - Vinohrady, Prague

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 77 reviews" "
Rating 8 - Good. 25 out of 77 reviews" "
Rating 6 - Okay. 18 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

misty dawn

I had a reservation and I show up and the hotel was closed. They claim that they tried to contact me but I never got any contact from any source. Now I don't even know if I'm going to get my money back that I paid ahead. That I went through Expedia. I would like my money back

4/10 Poor

Verified traveller

Disliked: Room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Tom on 14 Dec 2021
Than you for the review. We look forward to seeing you soon!

10/10 Excellent

Sergei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy. Walkable distance from city centre. Good dining options close. Good value for money
Stayed 3 nights in Oct 2021
Response from Tom on 14 Dec 2021
Than you for the review. We look forward to seeing you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable stay. Very good location close to metro and Wenceslas square
Stayed 5 nights in Jul 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal service in a nice area very central to the city center.
Stayed 2 nights in Jul 2021

6/10 Okay

Eric

Liked: Cleanliness
Decent accomodation Prague
Decent hotel in Prague. Clean hotel in good location. Due to covid it was a bit empty and service like breakfast was limited. For my next trip I’ll personally opt for a more upscale option, but if you are looking for a clean, solid hotel this is a good option. Hotel staff was very kind.
Stayed 2 nights in Jun 2021
Response from Tomas D. on 6 Jul 2021
Thank you for the feedback. We hope that this season will be better and we will be able to improve our service. Kind regards

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The Hotel is really well positioned beside museum and is very central.
Stayed 4 nights in Feb 2020

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel.
An excellent hotel. In my opinion, way above its 3 star rating. The hotel is very clean and modern. Friendly staff. Excellent wi-fi and a good free breakfast (with excellent coffee). Beds were comfortable and the room was modern and spotlessly clean. Special mention to the guy at the front desk who was very helpful.
Stayed 3 nights in Dec 2019
Response from TD on 22 Jan 2020
Thank you for the comment. It will be a pleasure to accommodate you next time.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Clean and pleasant hotel near city centre and train station. Staff are very nice and helpful.
Stayed 1 night in Oct 2019
Response from TD on 18 Oct 2019
Thank you, we appreciate it.

6/10 Okay

GB, NYC

Liked: Property conditions & facilities
Disliked: Amenities
Very clean hotel. Very small room. Tv cant be seen from bed. Bathroom tiny. Few channels. Nice breakfast included. Construction all day at 2 next door buikdings. Staff not at front desk half the time, they tried to sell over priced tours. Not enough cash to exchange my money? Safe area, near Museum. Walls flimsy.
Stayed 3 nights in Aug 2019

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Helpful Staff
More than anything the office staff at Reception was extremely helpful with accommodating early check in request to sight seeing suggestions and other valuable advice.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well presented - slick and modern.I liked the location - just behind the National Museum and a short distance from the train station. The breakfast room seemed a little restricted for space don't know if this has been an issue for previous visitors.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel away from the hustle bustle of tourist traffic but walking distance from great shopping and eating areas. Spacious room with minibar. A continental breakfast is included in the price. Would definitely stay here again.
Stayed 4 nights in Jun 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Happy to stay in this hotel. Nice rooms, friendly staff and good location
Stayed 2 nights in Oct 2018

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply perfect!
It’s a functional three star hotel tucked away in Vinohrady’s narrow streets right at the entrance to Museum Metro. That sums up what I wanted - convenient location, easy access to public transport (the best in Eastern Europe), restaurants and bars within walking distance and clean, safe and functional rooms. All this and a basic breakfast buffet for a quick bite or if you want to enjoy a lazy morning breakfast is served from 6.30 to 10.30 am!
Stayed 3 nights in Oct 2018

8/10 Good

sharon, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Lovely hotel and staff friendly. Only problem only one socket in room and there was 3 of us
Stayed 3 nights in Dec 2017

10/10 Excellent

Ataliba, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15 minutes walking distance from train station
Very friendly, professional and helpful desk personnel.

6/10 Okay

vaclav, dallas

Liked: Cleanliness
ovrnight in prague
wi fi was not working

2/10 Terrible

John, Nottingham

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not what it states on discription
I booked this hotel on business trip as it stated super speed free wifi available in every room. The reason I booked this hotel was I needed good internet connection. Wifi wasn't working and receptionist who barely spoke English said there is nothing she can do and that it is happening quite often. I could have use wifi in reception as she offered buts irking with confidential data it wasn't appropriate.

10/10 Excellent

Gerlinde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage, nicht weit weg vom Bahnhof und gleich im Zentrum. Das Personal war sehr freundlich und bemüht. Beim Frühstück blieben keine Wünsche offen. Wir würden wieder hier ein Zimmer buchen.
Stayed 2 nights in Jul 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Manh Tan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Esthel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2021

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Tom on 14 Dec 2021
Than you for the review. We look forward to seeing you soon!

4/10 Poor

Phillip

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2021
Response from Tom on 14 Dec 2021
Than you for the review. We look forward to seeing you soon!

10/10 Excellent

Marja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli hyvällä sijainnilla hyvällä alueella.
Hyvällä paikalla heti museon takana. Hyvät liikenneyhteydet. Ei sovi liikuntarajoitteisille. Siisti ja viehättävä hotelli. Kivoja ravintoloita lähellä.
Stayed 2 nights in Sep 2021

6/10 Okay

Agron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

IOANNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all perfect
everything was perfect. location safe, 1 minute from metro. just 1 station far away from centre. room clean, all staff pleasant and helpful, breakfast awesome. utterlly recommended. will go again!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente instalaciones, sólo que la señal de Wi-Fi fue débil en nuestra habitación.
Stayed 2 nights in Jan 2020
Response from TD on 9 Jan 2020
Thank you for the comment.

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Johann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne surprise
Le sejour s'est très bien passé. La chambre etait très belle. L'hôtel est bien placé. Le personnel est très efficace. Cet hotel fût une surprise car nous l'avons trouvé au dernier moment.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
방에서 냄새났음 하지만 무료 조식이 괜찮음 위치도 좋음
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pěkný hotel, příjemný personál. Pokoje hezky vybavené a čisté.
Stayed 1 night in Nov 2019
Response from TD on 2 Dec 2019
Děkujeme za váš komentář.

8/10 Good

Pekka, Suomi

Business traveller
Liked: Cleanliness
Disliked: Amenities
Hotelli oli siisti ja aamiainenkin ihan hyvä. Huoneeni oli meluisa. Käytävän kolina ja keskustelu kantautui läpi yön huoneeseen kuin ovea ei olisi ollut ollenkaan. Samoin raitiovaunun kumina jatkui koko yön.
Stayed 1 night in Oct 2019
Response from TD on 20 Oct 2019
Hello, thank you for the message. We will do our best to improve the insulation.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prag ist immer eine Reise wert
Für Nähe zum Hauptbahnhof sehr zu empfehlen
Stayed 1 night in Oct 2019
Response from TD on 20 Oct 2019
Thank you for message. We appreciate it.

10/10 Excellent

MEE JEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변지역
중앙역과 지하철역이 가까워 편리했어요.
Stayed 2 nights in Oct 2019
Response from TD on 2 Dec 2019
Thank you for your comment.

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from TD on 18 Oct 2019
Thank you, we appreciate it.

6/10 Okay

Valery

Stayed 3 nights in Jul 2019

10/10 Excellent

Eberth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias Royal Plaza
Cien por cien recomendado.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
妥当な観光拠点
博物館の目の前なので観光に便利。駅までも近いので観光拠点としてよし。Aライン・Cライン両方利用可。アメニティーはほとんどないので、持参要。朝食普通。
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage direkt hinter dem Nationalmuseum. Sehr sauber, nettes Personal und schöne Zimmer. Das Frühstück könnte jedoch etwas mehr Auswahl bieten. Leider ist es ebenfalls sehr schwierig zu duschen, da man mit der kleinen Duschwand sehr schnell das komplette Bad flutet. Alles in allem ein super Preis-Leistungs-Verhältnis!
Stayed 2 nights in Mar 2019

8/10 Good

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019