The staff is wonderful and so kind. The hotel is located in the most perfect location in our opinion. We walked everywhere for 5 full days and never got bored. Breakfast is quite big, and we felt bad not finishing each day (due to Covid, they prepared fresh plate for each of us each day, instead of self-service buffet).
Our room was large and comfortable. It has a cute balcony and blackout curtains were perfect to sleep in the middle of the city. If we could be picky, we would have preferred faster Wifi as it was hard for us to work (but we were there on vacation so can't complain). It would have also helped to have more storage as we prefer to not have things on surface. Toilet was unique and slightly uncomfortable (tilted forward by a few degrees and large seating hole with thin seating area) for us, but most people probably wouldn't notice. So again, these are slightest issues. And we really truly loved our stay! We highly recommend this hotel!