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Reviews of Hotel Shato Gesson

3 out of 5
Hotel Shato Gesson
Na Dolnici 182/23, Prague, Prague

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 94 reviews" "
Rating 8 - Good. 32 out of 94 reviews" "
Rating 6 - Okay. 7 out of 94 reviews" "
Rating 4 - Poor. 2 out of 94 reviews" "
Rating 2 - Terrible. 0 out of 94 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, but a little hard to find as it's in the middle of a neighborhood. Comfortable and cute.
Stayed 1 night in Oct 2023

10/10 Excellent

Michal

Stayed 1 night in May 2023

6/10 Okay

Marian

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
I spend one night here and booked this hotel based on reviews. However I was expecting better experience. Spider nets in corners could be cleaned at least time by time, water had a very light yellow coloring when filling the tub and no one on reception during check out to share my feedback. Breakfast was OK, I would prefer scrambled eggs instead of hard-boiled eggs.
Stayed 1 night in Apr 2023

6/10 Okay

Anna

Business traveller
Liked: Cleanliness, staff & service
Ok for a quick satay. Rooms are clean and new stuff friendly
Stayed 1 night in Apr 2023

8/10 Good

gina

Travelled with family
Liked: Amenities, property conditions & facilities
Property was nice and we walked to a close by park and shops. Looks like it was remodeled recently. Although the beds were made and surfaces cleaned, the floors weren’t vacuumed. No air conditioning but window opens. However, right out our window was a tent with someone staying in it so we heard them talking late into the night. If the window was shut it was too hot and no circulation. Overall I would stay again.
Stayed 1 night in Sep 2022
Response from Shato Gesson Hotel on 18 Sept 2022
Thank you!

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a quiet residential area. There was parking on the street available. We booked a room with a balcony which helped because the room was on the small.side. the beds were comfortabel .
Stayed 1 night in Jul 2022
Response from Shato Gesson Hotel on 26 Jul 2022
Dear Cynthia! Thank you very much for taking the time to leave a review! We really hope to welcome you back again as soon as possible. Kind regards, Shato Gesson Hotel team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
We have stayed twice in the Hotel Shato Gesson - first in October 2021 and again over the Christmas period 2021. The hotel is located in a quiet residential road with a park nearby. Hotel Shato Gesson is cosy, very clean with friendly and helpful staff. English is spoken and when emailing the hotel with enquiries, the response was quick and efficient. Our deluxe double room for both stays, was on the third floor and was spacious and airy with a balcony. The bed was comfortable and the bathroom had a walk-in shower. A buffet style continental breakfast was provided but as a surprise at Christmas, we were given cooked breakfast on two mornings, which was a lovely gesture. We used the hotel airport transfer service, for a nominal extra charge and this was convenient and efficient. We enjoyed both of our stays very much and would like to thank the proprietors for their personal attention and look forward to returning to the hotel on further visits. We have no hesitation in recommending Hotel Shato Gesson for a very pleasant stay.
Stayed 3 nights in Dec 2021
Response from Tatiana Gesson, hotel owner on 4 Jan 2022
Dear Guests, thank you very much for your review, we are grateful that you have rated our hotel so highly. We try to do our best for our guests. This year, we have specially made the winter decoration of our hotel in advance so that you can enjoy it. We will be glad to see you again at any time of the year!

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Friendly staff very cozy and value place. Double bed was two singles and slid apart, no elevator but overall great stay.
Stayed 1 night in Sep 2021
Response from Tatiana Gesson, owner on 17 Sept 2021
Dear Great! We are happy that you liked your stay at our Hotel Shato Gesson! And welcome back any time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
I went to Prague with my boyfriend. We stayed there for a week. I would definitely recommend it! The room was not big - but it was really cozy. The bed was big and comfy, room clean, location quite and the breakfast big. They don't have their own parking, but you can find a spot at any time in the street (in front of the hotel). It was my bday when I stayed there - so I got complimentary wine and a card as a gift!
Stayed 6 nights in Oct 2019
Response from Evgenia on 22 Oct 2019
Dear guest, thank you very much for your lovely feedback, we are happy to know that you enjoyed your stay with us! With best regards, Hotel SHATO

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Oct 2019
Response from Valeriia on 10 Oct 2019
Dear Anonymous, Thank you for your review. We will be appreciate to welcome you again. Kind regards, Valeriia, Hotel SHATO.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Valeriia on 9 Oct 2019
Dear guest, Thank you very much and we appreciate your positive reviews of the our hotel. We will be honored to welcome you next time. With best regards, Valeriia, Hotel SHATO

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and comfortable hotel.
Very clean and quiet hotel. Reception and breakfast room staff were very friendly and helpful. Room was a good size and comfortable. Hotel is a little remote, but the Metro is not far away.
Stayed 2 nights in Sep 2019
Response from Valeriia on 9 Oct 2019
Dear guest, Thank you for your nice review. We are happy that you enjoyed your stay with us. We will be appreciate to welcome you again. Kind regards, Valeriia, Hotel SHATO.

8/10 Good

kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wi-Fi slow
The wi-fi was very slow. 5 Mbps download which is very slow. I was there for 3 days so had a good chance to check it many times. This should be improved. Everything else was very good.
Stayed 3 nights in Sep 2019
Response from Valeriia on 2 Oct 2019
Thanks for your feedback and comments. We will work on these and hope to see you again! Best regards, Hoten SHATO

10/10 Excellent

Sonia, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Breakfast has all you need. Metro station very close by. Free Parking on the quiet street was perfect. I highly recommend this hotel if you want a clean place to stay while visiting Prague.
Stayed 2 nights in Sep 2019
Response from Valeriia on 2 Oct 2019
Dear Sonia, thank you so much for your kind feedback. We are glad to know that you enjoyed your staying in our hotel. Hope to see you again as our guest here. Best regards, Hotel SHATO.

8/10 Good

Margaret

Stayed 1 night in Sep 2019

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Great service, nice location, clean rooms. It's been my second time to stay here and will come back again.
Stayed 2 nights in Aug 2019
Response from Vladimir on 5 Sept 2019
Dear guest! Thank you so much for your good feedback. We are very pleased to read your comment. Hope to see you again in our hotel as a guest. Best regards, Hotel SHATO.

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Evgeniya on 23 Jul 2019
Dear guest, thank you very much for the high evaluation. With best regards, Hotel SHATO

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Evgeniya on 12 Jun 2019
Dear Brianna, thank you for the evaluation of the hotel. With best regards, Hotel SHATO

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Obviously new. Everything is clean and comfortable. Little outside of the City Center, but quieter. Easy taxi or Uber to attractions. Walking distance through a park to nice restaurants.
Stayed 2 nights in May 2019
Response from Valeriia on 13 Jun 2019
Dear Eric, Thank you for your feedback. We will wait you again. With best regards, Hotel SHATO

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great and the hotel is very clean. I thought it was closer to airport when booked it.
Stayed 1 night in May 2019
Response from Evgeniya on 7 May 2019
Dear guest, thank you for the feedback. We are situated relatively close to the airport (15-20 min. by car and 40 minutes by public transport). But we are happy to know that you enjoyed hotel's service. With best regards, Hotel SHATO

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Vladimir on 13 Jun 2019
Dear George, thank you so much for your good feedback We will wait for you the next time in our hotel. Best regards, Hotel SHATO.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly very nice. Amazing amenities and quality.
Stayed 1 night in Apr 2019
Response from Vladimir on 30 Apr 2019
Dear guest, thank you so much for your good feedback. We will wait for you the next time in our hotel. Best regards, Hotel SHATO.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean room, comfy bed. Good location.
Stayed 1 night in Feb 2019
Response from Evgeniya on 24 Feb 2019
Dear guest, thank you very much for your lovely feedback. We are happy to know that you enjoyed the stay in our Hotel. With best regards, Hotel SHATO

10/10 Excellent

Kristyna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean room, comfy bed, helpful staff. Would definitely visit again.
Stayed 1 night in Feb 2019
Response from Evgenia on 23 Feb 2019
Dear guest, thank you for your feedback, we are happy to know that you enjoy the stay in our hotel! With best regards

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small modern hotel
Nice small hotel, friendly stuff, restaurants in walking distance. Public free parking on the street.
Stayed 1 night in Nov 2018
Response from Elizaveta, on 13 Nov 2018
Dear guest! Thank you very much for your wonderful and detailed feedback. We are really glad that you were pleased with the stay in our hotel. We are sure to wait for you again as our guests. With best regards, Hotel SHATO.

4/10 Poor

Raphaelle

Stayed 1 night in Sep 2023

10/10 Excellent

Baptiste

Stayed 1 night in May 2023

8/10 Good

Reinder

Liked: Cleanliness, staff & service, property conditions & facilities
Eenvoudig maar prima voor een kort verblijf en dicht bij Metro en mooi park
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Na ja - Zimmer gut aber Frühstück schlecht
Zimmer waren gut und sauber. Rezeptionistin auch sehr nett. Wir konnten auf dem Grundstück parken. Parkplätze sonst eher rar. Aber das Frühstück war leider dürftig. Es gab nur Toastbrot und begrenzt Brötchen. Etwas Wurst(billigst) und Käse, Marmelade etc. , etwas Joghurt und Müsli. Ein paar Äpfel u. Bananen. Kaffe war eine Katastrophe. Wir sind sehr oft in Prag und sind für weniger schon deutlich besser und dazu auch noch im Stadtzentrum untergekommen. Preis Leistungsverhältnis passt hier nicht. Bushaltestelle Metro ca 10 Min. Fussweg.
Stayed 2 nights in May 2023

4/10 Poor

Kristian

Disliked: Staff & service
Stayed 4 nights in Apr 2023

10/10 Excellent

Burkhard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal, großes Zimmer, tolles Frühstück. Einziges Manko: kein Duschgel / Shampoo ... aber auf Nachfrage habe ich es bekommen.
Stayed 1 night in Apr 2023

6/10 Okay

Kristian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2022
Response from Hotel Shato Gesson on 29 Apr 2022
Thank you

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
Response from Tatiana Gesson, hotel owner on 4 Jan 2022
Thank you for so high rating!

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Tatiana Gesson, owner on 17 Sept 2021
Thank you for your feedback and welcome back!

10/10 Excellent

Tomas

Stayed 2 nights in Aug 2021
Response from Tatiana Gesson, owner on 17 Sept 2021
Thank you for your feedback!

10/10 Excellent

Radek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Recepce on 24 Aug 2021
Děkujeme za vaši hodnocení. Rádi uvítáme vás znovu! S pozdravem, Hotel SHATO Gesson

8/10 Good

cristina

Stayed 2 nights in Dec 2020
Response from Alevtina on 6 Jan 2021
Děkujeme za vaše recenze. S pozdravem, Hotel Shato

10/10 Excellent

Josefine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable small hotel. 20 min by car from city centre.
Stayed 2 nights in Aug 2020
Response from Alevtina on 7 Sept 2020
Dear Josefine, Thank you for your feedback. We are happy to know that you enjoyed your stay and welcome you again when you would come to Prague. Best regards, Hotel SHATO

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Alevtina on 4 Sept 2020
Dekují Vám za vaši recenze, S pozdravem, Hotel SHATO

10/10 Excellent

Ivana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klidné prostředí s milým personálem
Krásné pokoje, velmi klidné místo, úžasně milý personál. Snídaně vyhovující, sociální zařízení i pokoj prostorné, moderní, příjemné.
Stayed 1 night in Aug 2020
Response from Evgeniya on 1 Sept 2020
Vážená Ivana, děkujeme za Váši recenzi. Rádi Vás přivítáme opět. S pozdravem, Hotel SHATO

8/10 Good

Jeans, Celle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige Lage und gute anbindung an die Öffis. Wir haben uns sehr wohl in dem Hotelzimmer gefühlt. Das Personal war sehr nett und höflich. Beim Frühstück gab es eine gute Auswahl aber es war normale ausstattung.
Stayed 2 nights in Mar 2020
Response from Evgeniya on 11 Mar 2020
Dear Jeans, thank you very much for you lovely feedback. We are happy to know that you enjoyed your stay at our hotel. Best regards, Hotel SHATO

10/10 Excellent

Jakub

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praha SHATO
Vse bylo ciste, postel byla pohodlna. Snidane by mohly byt bohatsi. Jinak vae vporadku, mohu doporucit. Je to na klidnem miste.
Stayed 1 night in Mar 2020
Response from Evgeniya on 13 Mar 2020
Vážený host, Děkujeme za navštěvu a že jste našla čas napsát recenze, my se toho vážime. Máme radost, že jste byla s námi spokojena, to je naši prioritou. Rádi vás přivítáme opět. S pozdravem, Hotel SHATO

8/10 Good

VOLODIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Русский отель в Праге
Хорошее расположение, недалеко от метро, есть бесплатная стоянка поблизости. Полностью русскоязычный персонал. Подскажут и помогут по всем вопросам. Пожалуй, единственный минус - слабенький вайфай, часто отваливался. В остальном - всё отлично
Stayed 2 nights in Jan 2020
Response from Evgenia on 24 Jan 2020
Дорогой гость, спасибо Вам за положиетльный отзыв. С наилучшими пожеланиями, Отель SHATO

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Evgenia on 24 Jan 2020
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Es war sauber und ordentlich. Schöne Gegend, nur leider zu weit weg von den Sehenswürdigkeiten
Stayed 1 night in Dec 2019
Response from Gera Houfek on 7 Jan 2020
Dear Guest, Thank for your feedback With best regards,

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel!
Kleine, knusse maar zeer nette kamer. Ontbijt was ook ruim voldoende.
Stayed 1 night in Dec 2019
Response from Evgenia on 6 Jan 2020
Thank you so much for your lovely feedback! With best regards, Hotel SHATO

10/10 Excellent

Cira, Erftstadt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich finde das Hotel sehr schön, sehr nettes Personal Die Parksituatiom war etwas beschwerlich aber ansonsten waren wir sehr zufrieden
Stayed 1 night in Jan 2020
Response from Vladimir on 3 Jan 2020
Dear guest, thank you for your feedback. We will be happy to welcome you again! With best regards. Hotel SHATO.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
renovated accomodation
we did stay for 1 night only to catch our flight up on next morning, so we didn't actually enjoy much of services or facilities given. The only bad points were: (1) the location, which located in housing area and very far away from the city center and (2) there was no elevators at all to go up to higher floor. This is so inconvenience when you have heavy luggage with you.
Stayed 1 night in Dec 2019
Response from Vladimir on 3 Jan 2020
Dear guest, thank you for your feedback. We hope you enjoy everything beside location. We will be happy to welcome you again! With best regards, Hotel SHATO

10/10 Excellent

Lubomir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Evgenia on 24 Jan 2020
Thank you for you lovely feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var bra. Enda nackdelen var om man vill ha en ordentlig frukost måste man äta innan kl.8, annars får man en väldigt begränsad frukost.
Stayed 4 nights in Dec 2019
Response from Valeria on 29 Dec 2019
Dear guest, Thank you for your feedback. We are sorry, the waiter is trying to complement what is ending. We hope that you liked everything except this and we will see you again! With best regards, Valeria, Hotel SHATO