Premium bedding, pillow-top beds, minibar, individually decorated

Reviews of THE INN DOWNTOWN: A Boutique Apartment Hotel

3.5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 65 out of 77 reviews" "
Rating 8 - Good. 8 out of 77 reviews" "
Rating 6 - Okay. 3 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so unique and beautiful pictures don't the the interior justice so beautiful.
Stayed 1 night in Apr 2024
Response from www.seacoastah.com on 1 May 2024
Thank you Jesse! So happy to hear you enjoyed your time with us in downtown Portsmouth. We appreciate your business and look forward to having you back!

10/10 Excellent

Sanju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and a quiet place for a peaceful holiday
Stayed 1 night in Apr 2024
Response from www.seacoastah.com on 18 Apr 2024
Thank you Sanju. We appreciate your business!

10/10 Excellent

Peter

Stayed 1 night in Apr 2024
Response from www.seacoastah.com on 1 May 2024
Thank you Peter! We appreciate your business.

10/10 Excellent

Peter

Stayed 1 night in Feb 2024
Response from www.seacoastah.com on 16 Apr 2024
Thank you Peter! We appreciate you choosing us for your time in downtown Portsmouth. We look forward to hosting you again in the future.

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Abby (GM) on 16 Dec 2023
Laurie, thank you for your wonderful review! We certainly hope to host you again in the future. Be well!

10/10 Excellent

DUKE, eliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Abby on 8 Dec 2023
Thanks for the 5-stay review, Duke! We hope to have you back again in the future.

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was easy, and the hotel was very clean and comfortable!!!!
Stayed 1 night in Nov 2023
Response from Abby (GM) on 25 Nov 2023
Vanessa,We're so glad you had a great stay at the Inn Downtown. Thank you for being such a great guest and we hope to see you again in the future!Best,Abby

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in downtown Portsmouth. Easy self check-in, lovely room with snacks and drinks available for purchase, and very comfortable. Easy to get to without dealing with too much Portsmouth traffic, and it’s walkable to all the things you’d want to do downtown. We will absolutely stay here again!
Stayed 1 night in Nov 2023
Response from Abby (GM) on 24 Nov 2023
Jason,We're so glad you got to enjoy the Inn Downtown to the fullest during your stay. We love that our guests can walk to all the shops and restaurants in Portsmouth. We certainly look forward to hosting you again!Best,Abby

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location however the property itself felt very dark inside and not a lot of lamps. Perhaps it was too modern with the dark black walls by the bed. Communication through a 3rd party also made it slightly challenging.
Stayed 1 night in Oct 2023
Response from Doug (owner) on 31 Oct 2023
Hello Shannon - Thank you for choosing us. We appreciate your business. I'm sorry you did not not appreciate our modern decor and the dark green wainscoting/headboard by the bed. While the entire room is otherwise painted white, the doors and kitchen cabinets are black like the photos here show. Communication thorough 3rd party sites can be challenging, so we always recommend our guests book on our site. I do hope you might consider us again in the future.

10/10 Excellent

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A beautiful property well located
Stayed 1 night in Oct 2023
Response from Doug (owner) on 27 Oct 2023
Thank you Paul! We appreciate your business and look forward to hosting you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Doug (owner) on 8 Oct 2023
Thank you!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Amazing place! Abby the property manager was so patient to answer my questions and she helped us to extend our stay when we asked her. The place is so modern, comfortable and clean. The location is perfect for easy walking to restaurants and shops. Instructions on stay were clear and I asked for an extra blanket and it was provided. Just a really great place to enjoy Portsmouth, NH.
Stayed 1 night in Sep 2023
Response from Abby, General Manager on 17 Sept 2023
So happy you enjoyed our apart-hotel in downtown Portsmouth! Happy to have provided your extra blanket. It is our pleasure to accommodate special requests. We hope to hav the opportunity to host you again soon!

8/10 Good

Lansing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2023
Response from Doug (owner) on 17 Sept 2023
Thank you Lansing. It was a pleasure hosting you in historic downtown Portsmouth.

10/10 Excellent

Craig

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic! Have stayed here a few times. Highly recommend
Stayed 1 night in Aug 2023
Response from Abby (GM) on 27 Aug 2023
Thanks for your kind review, Craig! Were happy to be your home away from home and look forward to hosting you again in the future!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really clean and quaint. What we really liked is that the building was converted into a modern-day inn using an apartment building format. All restaurants and shops are within easy walking distance and the town of Portsmouth is a place we will definitely visit again.
Stayed 1 night in Aug 2023
Response from Doug (owner) on 13 Aug 2023
Thank you Daniel. It was a pleasure hosting you in downtown. We look forward to having you back!

10/10 Excellent

Constance, Pacific Palisades

Travelled with partner
Liked: Amenities
Absolutely perfect!
Stayed 1 night in Aug 2023
Response from Doug (owner) on 10 Aug 2023
Thank you Constance! We appreciate your business.

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleasantly surprised about the Inn. Everything was intentional and all the finishes, from the bedding, fridge and furniture, were all high quality and comfortable. We even got a pack n' play and half expected a Chico or similar brand, but they even brought a high-end brand name for that. We'd recommend this place to anyone and will definitely be back!
Stayed 1 night in Jul 2023
Response from Doug (owner) on 10 Aug 2023
Thank you Rebecca! We appreciate you choosing us for your stay in downtown Portsmouth. We look forward to having you and your family back again soon.

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Jul 2023
Response from Doug (owner) on 29 Jul 2023
Thank you for choosing us Robert! Happy to see you enjoyed your stay in our apart-hotel.

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Doug (owner) on 28 Jul 2023
Thank you Annika! It was a pleasure hosting you. We look forward to having you back again soon.

6/10 Okay

Diego

Stayed 1 night in Jul 2023
Response from Doug (owner) on 10 Aug 2023
Diego - Sorry to see you did not find your experience worthy of a 5-star stay. Please reach out to us directly so we can hear of your concerns and make any improvements. We thank you in advance.

10/10 Excellent

Michael, Mountainside

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, safe property. Rooms are nice, people are nice. Price was extremely high. Paid over $500 night over UNH graduation weekend plus 29 dollars a night for parking. Not worth that kind of money, but no complaints about the property. Highly recommend the property if your stay is not during prime time.
Stayed 2 nights in May 2023
Response from Doug (owner) on 24 May 2023
Thank you for selecting us for your time in downtown Portsmouth. Our pricing for the holiday weekend was actually less than many of our big box hotel competitors in the neighborhood. Unfortunately, when booking at a 3rd party site such as this one, parking does come at a fee. We do look forward to having the opportunity of hosting you again on a non-holiday weekend!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Doug (owner) on 30 Apr 2023
Thank you for your 10 star review Brian! It was a pleasure hosting you in downtown Portsmouth.

10/10 Excellent

Ryen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay for a weekend getaway.
Stayed 2 nights in Mar 2023
Response from Doug (owner) on 29 Apr 2023
Thank you Ryan! We look forward to hosting you again in downtown.

10/10 Excellent

Ira W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Abby on 24 Mar 2023
Ira, We're so glad you had a great stay! Thanks for the 10/10 :) We look forward to hosting you again next time you're in the area.

10/10 Excellent

Cheryl, Anchorage

Stayed 2 nights in Oct 2022

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2022
Response from Doug (owner) on 12 Oct 2022
Hello Thomas - I'm sorry to hear you just had an okay experience with us. If you could please contact the hotel directly to offer your detailed feedback so we can address your concerns we would appreciate it greatly.

10/10 Excellent

Kaitlyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Doug (owner) on 29 Sept 2022
Thank you Kaitlyn! Glad you enjoyed your stay with us in downtown Portsmouth. We look forward to hosting you again in the future

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious quiet apartment. No staff check in ez. Parking convenient. Full refridge microwave coffee maker. Cant see tv from bed, chair is uncomfortable no light in the shower.Big bathroom . tub shower with shower curtain surprising since apartment is so nice and updated
Stayed 1 night in Sep 2022
Response from Doug (owner) on 29 Sept 2022
Hello Laura - Thank you for choosing us for your time in downtown Portsmouth. If you return to us, please not that the TVs mounted on swing arms that enable you to watch from the bed. Glass shower doors are actually now being removed from many hotels as they are so challenging for housekeeping to clean in the interior of the shower and tend to show wear so much faster. We use curtains so our housekeepers have better access to the showers to clean more thoroughly and we change out our curtain liners often to keep them sparking clean and sanitary. We hope you do consider us again in the future.

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great alternative to a hotel stay downtown. Full studio room is spacious
Stayed 1 night in Aug 2022
Response from Doug (owner) on 19 Aug 2022
Thank you for choosing our downtown apart-hotel Ethan. So glad to hear you enjoyed your studio apartment and we hop to host you again in the future!

8/10 Good

Emi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great unique inn in the heart of downtown Portsmouth. Beautiful room with great amenities. Great price for what you get at this property.
Stayed 3 nights in Jun 2022
Response from Doug (owner) on 18 Jun 2022
Thank you Emi! We hope to have the opportunity to host you again in the future.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute and trendy. Comfortable accommodations. Would definitely recommend.
Stayed 2 nights in May 2022
Response from Doug (owner) on 13 May 2022
Thank you for selecting us for your time in downtown Portsmouth Sarah. Glad to hear you enjoyed our apart-hotel and we look forward to hosting you again in the future!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portsmouth rocks
It was amazing and our room was spacious and clean
Stayed 2 nights in Sep 2021
Response from Doug (owner) on 28 Sept 2021
I agree, Portsmouth does rock! Happy to hear you enjoyed our clean, spacious apartments. Look forward to having you back again in the future.

10/10 Excellent

Janette

Stayed 1 night in Sep 2021
Response from Doug (owner) on 28 Jun 2022
Thank you for choosing us Janette! It was a pleasure hosting you in downtown Portsmouth. Hope to have you back when your travels return you to New Hampshire's Seacoast

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed, clean and stylish room within walking distance to everything. Well thought out amenities in the room. This a small business and the proprietor was fast to respond. Can not say enough great things.
Stayed 1 night in Aug 2021
Response from Doug (owner) on 6 Sept 2021
Thank you for choosing us Joshua! Glad you enjoyed your time with us in downtown Portsmouth. Please consider us again on your next trip to the Seacoast.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here we issues that you should pass along: 1. The bathroom sink was backing up when running water. 2. My wife is allergic to dog hair and although the room was clean when sitting on the couch she started having issues. 3. When exercising on the floor, I was bit by a flee. Otherwise, we really enjoyed our stay.
Stayed 1 night in Aug 2021
Response from Doug (owner) on 19 Aug 2021
Hello Anonymous - I apologize for the concerns you had during your stay. As we note in all of our communication, simply call us is you need assistance where we are available 24/7 to assist in any way. We would have been more than happy to clear the clogged sink, and/or move you to another room if you chose to. We are always here to help, just ask and we're on it!

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Doug (owner) on 28 Jun 2022
Thank you Colleen!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous! I loved everything about it. Unique and decorated beautifully. We love having our own kitchen and the bathroom is HUGE. Planning on possibly coming back in the fall and this is the only place we would stay.
Stayed 2 nights in Jun 2021
Response from Doug (owner) on 2 Jul 2021
Thank you so much! Happy you enjoyed your apartment in downtown with us. See you again this Fall!

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and the concept of this property— definitely a great place to stay for longer trips!
Stayed 3 nights in Jun 2021
Response from Doug (owner) on 22 Jun 2021
Thank you so much for the 5-star review! With our in-room kitchenettes in all our units we are able to accommodate travelers for a day, night, or month! Please come see us again soon :-)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, so close to downtown, perfect!
Stayed 3 nights in Jun 2021
Response from Doug (owner) on 14 Jun 2021
Thank you again for choosing us. Happy to hear you enjoyed your time at our downtown apart-hotel! Looking forward to having you back here or at one of our other Seacoast locations again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Doug (owner) on 14 Jun 2021
Thank you for the 5-star review!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021
Response from Doug (owner) on 8 Jun 2021
Thank you for the 5-star review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean easy check in and quiet.
Stayed 1 night in Jun 2021
Response from Doug (owner) on 7 Jun 2021
Thank you for the 5-Star rating!

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Doug (owner) on 19 May 2021
Thank you for choosing us Bradley! Come see us again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
First class. Excellent location, easy access, convenient parking and checking in. Highly recommend - no issues.
Stayed 3 nights in Apr 2021
Response from Doug (owner) on 20 Apr 2021
Thank you so much for the 5-start review. We look forward to your return to one of our Seacoast NH locations in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming historic building. Quiet area. Room is clean comfortable and well appointed. Instructions are very clear on how to check in and check out. We will definitely stay again.
Stayed 1 night in Apr 2021
Response from Doug (owner) on 3 Apr 2021
Thank you so much for the 5 Star review! Looking forward to your return.

10/10 Excellent

Gregory R

Stayed 1 night in Jan 2021
Response from Doug (owner) on 15 Feb 2021
Thank you for the 5-Star review Gregory! We look forward to having you back again soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020
Response from Doug (owner) on 23 Sept 2020
Thank you for the 5 star review!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great location, large room. Excellent amenities.
Stayed 1 night in Aug 2020
Response from Doug (owner) on 31 Aug 2020
Look forward to having you back!

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is stylishly furnished without compromising comfort and functionality. The location is unbeatable for exploring Portsmouth with knowledgeable and responsive staff.
Stayed 1 night in Aug 2020
Response from Doug (owner) on 6 Aug 2020
Thank you for the positive review Sam! We appreciate you choosing us for your time in downtown Portsmouth.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check in, parking, beautifully decorated, perfect location......excellent! Highly recommend!
Stayed 1 night in Aug 2020
Response from Doug (owner) on 5 Aug 2020
So happy to hear you enjoyed your stay with us. Look forward to your future return to one of our locations.