City view

Reviews of Old City Design Apartments

4 out of 5
Old City Design Apartments
Travessa de Sao Sebastiao 51, Porto, Porto

Reviews

8.8

Excellent

Rating 10 - Excellent. 177 out of 333 reviews" "
Rating 8 - Good. 115 out of 333 reviews" "
Rating 6 - Okay. 22 out of 333 reviews" "
Rating 4 - Poor. 11 out of 333 reviews" "
Rating 2 - Terrible. 8 out of 333 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful view of the city.
Stayed 7 nights in May 2024

8/10 Good

Jo-Anne, Lakefield

Liked: Cleanliness, property conditions & facilities
We stayed in Bridges apartment. It’s view was the homeless in the area. My traveling companions were rattled by a call out of a homeless woman on our arrival telling tourists to go away. One night there was some early morning yelling by the local homeless that woke us up. Inside the apartment was clean and felt very safe. Pillow cases on the extra pillows would have been nice and maybe a couple more towels especially for the kitchen. It is small but really you aren’t in it long. It was a short walk to most restaurants. Beds were comfortable. Approx 12 min walk all downhill to the Duoro River. It’s all downhill so remember it’s all up hill on the way back. This is great for younger people and couples. I don’t know if I would recommend for young families with children. We were three older women travelling without our significant others.
Stayed 2 nights in May 2024
Response from Old City Design Apartments on 14 May 2024
Thank you for sharing your experience staying in the Bridges apartment. We apologize for any discomfort caused by the presence of homeless individuals in the area. We understand that encountering such situations can be unsettling, and we appreciate your understanding. We're glad to hear that the apartment itself was clean and felt safe during your stay. Your feedback regarding the need for pillowcases on extra pillows and additional towels, especially for the kitchen, is noted, and we'll make sure to address these areas for improvement. It's great to hear that you found the beds comfortable and enjoyed the convenient location close to restaurants. We understand that the uphill walk back from the Duoro River may be challenging for some, and we appreciate your mention of this for future guests. While the apartment may be more suitable for younger people and couples, we welcome guests of all ages and backgrounds. If you have any further feedback or if there's anything else we can do to improve, please don't hesitate to let us know. We hope to have the opportunity to host you again in the future.

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was limited and difficult. There was a group of homeless people hanging out front. I know that the owners have no control over that but if I was a single woman I would feel uncomfortable. The unit was very nice and clean and the bed was comfortable
Stayed 2 nights in May 2024
Response from Old City Design Apartments on 8 May 2024
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the limited parking and the presence of homeless individuals in the area. While this is beyond our control, we understand your concerns regarding safety. We're glad to hear that you found the unit to be nice, clean, and comfortable. If there's anything else we can do to improve your stay, please don't hesitate to let us know. Your comfort and satisfaction are important to us.

10/10 Excellent

stuart, Aurora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thought the location is great. Parking was free right outside.
Stayed 4 nights in Apr 2024
Response from Old City Design Apartments on 14 Apr 2024
It was a pleasure to welcome you in our apartments! Thank you very much for everything. If you ever visit Porto again please let me know and I can arrange your stay with us!

8/10 Good

Ann

Liked: Property conditions & facilities
Is was a very nice apartment and prepared well. Great location! Touch points beforehand were good but there was a miscommunication about check in time on the Expedia site and we had to wait while the apartment was cleaned. There was a group of people hanging around the parking lot right outside, and they seemed possibly homeless. We felt bad, they didn’t do anything to harm, but it was also uncomfortable. Otherwise a great stay.
Stayed 2 nights in Mar 2024
Response from Old City Design Apartments on 7 Apr 2024
We are very sorry for this inconvenience.It was a pleasure to welcome you in our apartments! Thank you very much for everything. If you ever visit Porto again please let me know and I can arrange your stay with us!

8/10 Good

Gilbert

Travelled with partner
Liked: Cleanliness
The safe was not working and had to carry my cash with me , which I didn’t feel at easy with.
Stayed 4 nights in Mar 2024
Response from OldCity Design Apartments on 19 Mar 2024
I'm afraid that you might have misunderstood the available gadgets of the apartment. We have never advertised to have a safe, we do have them but we do not advertise them ever due to their unnavailability so you expected to have them once you saw them but we never indicated to have such a perk.Regardless of that we hope you had an amazing time in Porto with us.

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from OldCity Design Apartments on 31 Dec 2023
It was a pleasure to welcome you in our apartments! Thank you very much for everything. If you ever visit Porto again please let me know and I can arrange your stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from Cathedral Design Apartments on 31 Dec 2023
It was a pleasure to welcome you in our apartments! Thank you very much for everything. If you ever visit Porto again please let me know and I can arrange your stay with us!

10/10 Excellent

ushio

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was well cared and well designed hotel. What is best on this hotel was the management of this company. They communicated well and respond quick and very attentive.
Stayed 4 nights in Oct 2023
Response from OldCity Design Apartments on 3 Nov 2023
We truly appreciate your positive comments about our place. It's wonderful to hear that you found our management team to be communicative, responsive, and attentive. Your satisfaction is important to us, and we'll continue to provide the best service possible. If you have any further feedback or need assistance with future stays, please feel free to reach out. Thank you for your kind words!

10/10 Excellent

Deirdre Ann

Liked: Cleanliness
Stayed 5 nights in Oct 2023
Response from Old City Design Apartments on 19 Oct 2023
Thank you very much for everything. If you ever visit Porto again please let me know and I can arrange your stay with us!

8/10 Good

Michel

Liked: Cleanliness, room comfort
Great location
Great location short walk from train station, famous bridge and most of the Old Porto attractions. Clean apartment. Everything you need is there and the welcome gift was a nice touch. My only concern would be the building/stands in front of it. Lots of people there day and night drinking and sleeping. Not recommended for solo female travellers.
Stayed 3 nights in Oct 2023
Response from OldCity Design Apartments on 11 Oct 2023
Thank you for taking the time to share your thoughts. We're delighted you appreciated the apartment's convenient location and the cleanliness. The welcome gift is a small gesture to make our guests' experience special. We understand your concern regarding the nearby area. We prioritize the safety and comfort of all our guests and appreciate your feedback. We hope this won't deter you from considering us for your future travels to Porto.

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location right next to the train station, close to all of the amenities and tourist attractions walked everywhere
Stayed 5 nights in Sep 2023
Response from OldCity Design Apartments on 27 Oct 2023
We are glad you liked your stay and our city, we hope to see you again in the future and to receive an even higher score!

2/10 Terrible

nicholas

Stayed 2 nights in Sep 2023
Response from OldCity on 28 Sept 2023
We are sorry we didn't meet your expectations, we wish you could be more specific on what you didn't like so that we can improve on those things in the future.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartments (we had 2 apartments for our group of 5). Good communication with the owners. Up a little bit of a hill from the train station - very close to the cathedral and bridge across the river as well as shopping and dining areas
Stayed 4 nights in Aug 2023
Response from Old City Design Apartments on 3 Sept 2023
It was a pleasure to welcome you in our apartments! Thank you very much for everything. If you ever visit Porto again please let me know and I can arrange your stay with us!

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Old City Design Apartments on 29 Aug 2023
Thank you very much for everything. If you ever visit Porto again please let me know and I can arrange your stay with us!

8/10 Good

Aleksandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to train station
Stayed 2 nights in Aug 2023
Response from Old City Design Apartments on 1 Sept 2023
It was a pleasure to welcome you in our apartments!Thank you very much for everything. If you ever visit Porto again please let me know and I can arrange your stay with us!

8/10 Good

Matthew

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023
Response from Old City Apartments on 15 Aug 2023
Thank you for your review, we wish we could have made you enjoy your stay with us even more so feel free to point out things that we could have done better. You'll always be welcome back here!

10/10 Excellent

Maritza, Lyndhurst

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment was modern, clean and comfortable in an area where is accessible and walking distance to all the restaurants and attractions in Porto. I’m definitely coming back to this unique apartment. Love it.
Stayed 4 nights in Aug 2023
Response from Old City Apartments on 14 Aug 2023
Thank you for sharing your feedback about your stay at our apartment. We're thrilled to hear that you found our apartment modern, clean, and comfortable. It's wonderful to know that the location was convenient for you, with easy access and walking distance to Porto's restaurants and attractions.We're delighted to hear that you had a positive experience and that you're planning to return to our unique apartment. We strive to provide our guests with a memorable and enjoyable stay, and we look forward to welcoming you back for another fantastic visit.If you have any specific preferences or requests for your next stay, please don't hesitate to let us know. Your satisfaction is our priority, and we'll do our best to ensure that your future stays with us are just as enjoyable.Thank you for choosing our apartment. We're here to assist you whenever you need!

8/10 Good

Alberto, Fort Lauderdale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was an square near the property with homeless and junkies all day. The location was awsome but you could fell intimidated with the square's junkies.
Stayed 2 nights in Jul 2023
Response from Old City Design Apartments on 27 Jul 2023
Thank you for your feedback regarding your stay at our property. We appreciate your positive comment about the awesome location. However, we are sorry to hear that the presence of homeless individuals and drug users in the nearby square made you feel intimidated.We understand the importance of our guests' safety and comfort, and we take your feedback seriously. We will work on finding ways to address this issue to ensure a more pleasant and secure environment for our guests.We hope that despite this concern, you were still able to enjoy your stay in the area and explore the wonderful attractions nearby. Thank you for choosing our property, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

10/10 Excellent

Richard

Stayed 2 nights in Jul 2023
Response from Old City Design Apartments on 1 Aug 2023
Thank you! We are really glad you enjoyed your stay!

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Great stay in Porto!
We loved our stay in Porto old city. The apartment was very comfortable and quiet. An oasis from the busy streets especially as we were visiting during the festival of St John. Convenient location to all the sights. Communication was easy and we loved the Portuguese Tarts left for us on arrival.
Stayed 3 nights in Jun 2023
Response from Old City Design Apartments on 28 Jun 2023
We are vety glad to know that, we hope you made the most out of your stay and of our Festival de São João!We hope you get to enjoy the festival once again in the future and know that you will be always be welcome to stay with us!

8/10 Good

Vianca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great, security for the building is great, and most importantly, LOCATION is everything. The road to this property is sometimes hard to find for Ubers. Your first impression is misleading as you do see the homeless and drug addicts but they do not bother you- even at night. This place is great and I would come back to stay here.
Stayed 2 nights in Jun 2023
Response from Old City Design Apartments on 28 Jun 2023
Thank you for sharing your feedback about your great stay with us. We are thrilled to hear that you had a wonderful experience and found the security of the building to be great. Our team takes pride in ensuring the safety and comfort of our guests.We agree that the location is indeed everything, and we're glad it worked well for you. We apologize for any difficulty in finding the property for Ubers. We understand that navigation can sometimes be challenging, and we appreciate your understanding.We understand that the initial impression of seeing homeless individuals and drug addicts in the area might be concerning, but the safety and well-being of our guests are of utmost importance to us, and we continuously work to provide a secure environment.Thank you for your kind words, and we would be absolutely delighted to welcome you back for another stay in the future!

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great apartment with an absolutely amazing view! Has everything you need for a comfortable stay and the hosts were wonderful at responding to us and accommodating what we needed. A very spacious bathroom with good water pressure and hot temperatures in the shower. The windows also close completely and block out all of the sun when you do not want light in the apartment. Of note, there are no tissues / kitchen towels in the apartment, so you may need your own. Also would recommend to be careful with the shower, as it’s easy to get water everywhere if the shower head and hose is not secured in the holder. If you’d like to store your luggage, you are able to message the hosts and hold this in their office around the corner while awaiting check in. The location is very central and convenient, however the only downside we had to our stay is that it is directly across from a drug den and at night there are many drug users and dealers outside and along the street. We would recommend going with other people when accessing the street or accommodation in the dark.
Response from Old City Design Apartments on 16 Jun 2023
to hear that you enjoyed the absolutely amazing view and found the apartment well-equipped for a comfortable stay. Our team takes pride in providing excellent communication and accommodating our guests' needs.We are glad that you found the bathroom spacious with good water pressure and hot temperatures in the shower. It's great to know that the windows are effective in blocking out light when needed, allowing for a restful environment.Thank you for bringing to our attention the absence of tissues/kitchen towels in the apartment. We appreciate your feedback, and we will consider providing these amenities for our future guests. Your mention of the shower is duly noted, and we will ensure that the shower head and hose are properly secured to avoid any inconvenience.We are pleased to offer luggage storage in our office for guests awaiting check-in. It's a service we provide to ensure a hassle-free experience for our guests.Regarding the location, we apologize for the inconvenience caused by the presence of a drug den nearby. We prioritize the safety and security of our guests, and we encourage guests to exercise caution, especially when accessing the street or returning to the accommodation at night. Your recommendation to go with others is valuable and we appreciate you sharing it.Once again, we thank you for your feedback and for choosing our apartment. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 Good

elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay in our studio apartment. The facilities were good and our bed was comfortable. The wifi signal could drop out of an evening. There is homeless people around the apartment but they kept to themselves and never interacted with us when we were coming and going from the apartment
Stayed 4 nights in Jun 2023
Response from Old City Design Apartments on 12 Jun 2023
Thank you for taking the time to share your feedback about your pleasant stay in our studio apartment. We are glad to hear that you found the facilities to be good and that you had a comfortable bed for a restful sleep.We apologize for any inconvenience you experienced with the wifi signal dropping out in the evenings. We appreciate you bringing this to our attention, and we will investigate and work on improving the stability of our wifi connection to ensure a consistent and reliable service for our guests.Regarding the presence of homeless individuals around the apartment, we understand your concern. We prioritize the safety and security of our guests, and we have measures in place to ensure their well-being. It's reassuring to hear that they kept to themselves and did not interact with you during your comings and goings.Thank you again for sharing your feedback. We value your input, and it helps us to enhance our services. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Gisela

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023
Response from Old City Design Apartments on 31 May 2023
Thank you for your kind review, it was a pleasure having you here in our apartment and city! Know that you will always be welcome here!

6/10 Okay

Keida

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The site says there is on site parking, which is not true. Everything is private or there is street parking which are rightfully occupied by the local residents. Wifi didn’t work but that was okay as we had a roaming package. The host was responsive and communicative. Location was convenient.
Stayed 2 nights in May 2023
Response from Old City Design Apartments on 26 May 2023
We apologize for the misinformation in our description, we have in the meantime rectified it.However the wi-fi does work, which we offered to give you help with correctly filling the name and password but you gave us no response, we can confirm that the wi-fi was working throughout your stay.Thank you for your stay and we do hope that you had a lovely stay with us and got to enjoy our city!

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent, up a bit of a steep hill but located really well. Was a shame we couldn’t sit out on the balcony but overall the accommodation was decent and secure.
Stayed 3 nights in May 2023
Response from Old City Design Apartments on 17 May 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words and are glad to hear that you found our location to be convenient, despite the uphill walk. We strive to provide a comfortable and secure accommodation experience for our guests, and we are pleased that you felt this way overall.We apologize for the inconvenience regarding the balcony. It is unfortunate that you were unable to enjoy sitting out there during your stay. We will look into this matter and ensure that any issues with balcony access are addressed promptly to enhance the experience for our future guests.Thank you once again for your review and for choosing our hotel. We value your feedback and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

6/10 Okay

Nancy Jayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was lovely and well equipped with dishes and linens. The hosts were responsive to our requests. The TV didn’t work, the first night we had the wrong remote and they brought the correct one over right away, but then we could not get one channel. The safe didn’t work either. I also could not figure out the microwave. It was a conventional/ micro combo. I followed the instructions and it would turn on and then in Two seconds turn off. The location of the apartment is great. It is in a lively neighborhood close to lots of stores, restaurants and the metro. It is up a very steep hill which is difficult for and older woman with bad knees. It also appears to be across from a very seedy area where individuals assemble all day to do drugs. It was very intimidating and as a result we always felt like we had to be in before dark. There was also a farmer’s/ fish market most mornings in the cement structure across the street. Our hosts assured us it was a safe area, but it was still a little to scary for me.
Stayed 3 nights in May 2023
Response from Old City Design Apartments on 12 May 2023
Dear guest, thank you for sharing your feedback with us. We are glad to hear that you enjoyed the apartment and found it well-equipped. We apologize for any inconvenience caused by the TV and safe not working properly, and we appreciate your understanding and patience as we worked to resolve these issues promptly. We will also make sure to review the microwave instructions for clarity. Regarding the location, we understand that the steep hill may have been challenging for some guests, and we apologize for any inconvenience. However, we would like to reassure you that the area is generally safe and that we take the security and well-being of our guests very seriously. We hope to have the opportunity to welcome you back in the future, know that you will always be welcome!

10/10 Excellent

Thomas

Travelled with family
The property is in a great location, right next to the Sao Bento train station and the cathedral, the Dom Luis bridge is about a 5 minute walk. There are plenty of shops and restuarants nearby and its about a 10 minute walk to the riverside. The property is clean and the bed was very comfy. The hosts were very helpful and responded quickly to any enquiry. Other reviews have mentioned homeless/ drug users being close by, dont be put off by this , they wont approach you and keep themselves to themselves. There is not really anything the apartment owners can do about this, I suspect the large pharmacy close by is why they congregate outside the cathedral.
Stayed 4 nights in Apr 2023
Response from Old City Design Apartments on 26 Apr 2023
Hi Thomas!Thank you for your feedback, and in particular thank you for your understanding regarding the outside situation. We are very pleased that you liked our flat, especially our central location, team and cleanliness. It will always be a pleasure to welcome you back again.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was great, close to the tourist spots, however at the entrance to the property there were several homeless people and drug takers. When we first arrived there was also a police van outside the property dealing with some issue with the aforementioned people. It was off putting, especially when returning to the property at night.
Stayed 3 nights in Apr 2023
Response from Old City Design Apartments on 26 Apr 2023
Hi Karen!Thank you for your feedback. We are pleased to read that you enjoyed our central location. Regarding the situation in the outdoor space, it is out of our hands, although it does not present a risk to our customers, these homeless people do not bother or pester anyone. Furthermore, we are dealing with the situation with the relevant authorities.

6/10 Okay

Clara

Travelled with family
Liked: Amenities
El area alrededor de el hotel no es muy segura; muchos des adaptados y homeless cerca de el hotel; la ubicación es buena cerca a la estación de el metro y la limpieza esta bien.
Stayed 2 nights in Mar 2023
Response from Nuno on 7 Apr 2023
Dear Guest, Our Property (which is over 400 years old) is located in the heart of the historical center of Porto, classified by UNESCO as World Heritage. n a big city, with so much tourism, the problem of the homeless sometimes appears. They are harmless but because they are constantly changing places its a difficult social problem in the historic city center that the City Hall of Porto, the police and the social services are always active in solving. Come back anytime, you'll always be welcome. Best regards, Vitor Costa

4/10 Poor

Qian

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a good location, but the property is so old and I don’t feel it’s clean. People doing drugs are right in front of the property. I don’t understand why it’s 3 stars in Expedia. It’s not even one star. It’s a hostel. It’s really a bad experience.
Stayed 2 nights in Mar 2023
Response from nuno on 23 Mar 2023
Dear Guest, We average a 4.6/5 for cleanliness from 146 reviews.Our Property (which is over 400 years old) is located in the heart of the historical center of Porto, classified by UNESCO as World Heritage. In a big city, with so much tourism, the problem of the homeless sometimes appears. They are harmless but because they are constantly changing places its a difficult social problem in the historic city center that the City Hall of Porto, the police and the social services are always active in solving. Come back anytime, you'll always be welcome. Best regards,

6/10 Okay

madaline

Travelled with partner
Liked: Cleanliness, amenities
Unfortunately there was a group of homeless people outside the front door although they never disturbed us it made my partner uneasy, also there was a limited amount of hot water other than that the host was very accommodating the place was in good condition, the apartment area was just what we needed for our stay and within walking distance to at just about everything.
Stayed 9 nights in Mar 2023
Response from Nuno on 23 Mar 2023
Dear Guest, Our Property (which is over 400 years old) is located in the heart of the historical center of Porto, classified by UNESCO as World Heritage. In a big city, with so much tourism, the problem of the homeless sometimes appears. They are harmless but because they are constantly changing places its a difficult social problem in the historic city center that the City Hall of Porto, the police and the social services are always active in solving. As it is in the historic center there is no gas. The equipment to heat the water is electric. It requires stricter management of hot water consumption.However, it has an experience of staying in the heart of the Porto.Come back anytime, you'll always be welcome. Best regards

6/10 Okay

Oi Ling

Everything is in walkable distance. We didn’t expect hot water run out quickly, then have to wait for a long time for the hot water ready. The bed is a sofa bed, not very comfy but acceptable.
Stayed 3 nights in Mar 2023
Response from Nuno on 23 Mar 2023
Dear Guest, We have traditional beds with an orthopedic mattress of medium firmness and a medium firm topper. In some apartments (like yours) you have the possibility to leave the double bed always open (as in a normal hotel room) or to close it with a special system allowing you to earn more space during the day. Our Property (which is over 400 years old) is located in the heart of the historical center of Porto, classified by UNESCO as World Heritage.There is no gas and therefore the water is heated by electrical equipment that heats a limited amount of water, being necessary to wait some time to have more hot water.However, it has an experience of staying in the heart of the Porto.Come back anytime, you'll always be welcome. Best regards,

6/10 Okay

Iban

Liked: Cleanliness
Stayed 2 nights in Oct 2020
Response from Raquel Gonçalves on 15 Oct 2020
Dear Iban, Thank you for having taken the time to review your stay with us, it is always important for us. We are very pleased to know that you have enjoyed your stay at our apartment and our beautiful city. Come back anytime, you will always be welcome. Best regards,

10/10 Excellent

Mahina

Liked: Cleanliness, room comfort
Great apartment and personnel
The appartment is very comfortable in every way. The facilities itselves are great, good pillows, great size for an apartment, bath tub instead of a shower, full equipped kitchen, etc. but the main positive thing is its localization, it couldn’t be more centric! As a last comment, I would say that the agency personnel was really kind and are using a useful key system which works only with codes, really easy!
Stayed 3 nights in Aug 2020
Response from Mariana Lima on 30 Aug 2020
Dear Mahina, Thank you for having taken the time to review your stay with us, it is always important for us. We are very pleased to know that you have enjoyed your stay at our apartment and our beautiful city. Come back anytime, you will always be welcome. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent location. Helpful staff. Great modern apartment.
Stayed 4 nights in Mar 2020
Response from Mariana Lima on 18 Mar 2020
Dear guest, Thank you for having taken the time to review your stay with us, it is always important for us. We are very pleased to know that you have enjoyed your stay at our apartment and our beautiful city. Come back anytime, you will always be welcome. Best regards,

10/10 Excellent

Hans, Enschede nederland

Travelled with partner
Liked: Amenities
Everything was clean and tidy on arrival. The location of the apartment is perfect in relation to the sights of Porte. The apartment was cleaned every day.
Stayed 7 nights in Feb 2020
Response from Mariana Lima on 23 Feb 2020
Dear Hans, Thank you for having taken the time to review your stay with us, it is always important for us. We are very pleased to know that you have enjoyed your stay at our apartment and our beautiful city. Come back anytime, you will always be welcome. Best regards,

8/10 Good

JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean apartment
Nice apartment, well equipped. A little surprised to see druggies in the little square opposite the apartment, but was told they had cctv watching the entrances. At no point were we approached or harassed by them. We kept the blinds shut most of the time in the bedroom. Very close to Sao Bento station, and easily walkable to the bridges and the river, hilly of course!
Stayed 5 nights in Jan 2020
Response from Mariana Lima on 7 Feb 2020
Dear Jane, Thank you for having taken the time to review your stay with us. We're very pleased to read that you've enjoyed your stay at our apartment and our beautiful city. In a big city, with so much tourism, the problem of the homeless sometimes appears. They are harmless but because they are constantly changing places it´s a difficult social problem in the historic city center that the City Hall of Porto, the police and the social services are always active in solving. Unfortunately, there are some external situations that can be out of our control. Come back anytime, you'll always be welcome. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2020
Response from Diogo Lopes on 13 Jan 2020
Dear guest, Thank you for having taken the time to review your stay with us, it is always important for us. Come back anytime, you will always be welcome. Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!! The welcome and information provided was faultless. The bedroom was small, no room for a suitcase. There is a steep Climb ‘home’ at the end of each day!
Stayed 3 nights in Oct 2019
Response from Mariana Lima on 1 Nov 2019
Dear guest, Thank you for having taken the time to review your stay with us, it is always important for us. We are very pleased to know that you have enjoyed your stay at our apartment and our beautiful city. We provide all the information about our apartments online (as well as photos) so that our guests can see the dimensions of it in the moment of booking. But we are always available for any clarification. One of the characteristic of Porto (and North of Portugal) is to have a lot of uphills and downhills (the unique and perfect ground for the production of our delicious port wine). Come back anytime, you will always be welcome. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good Host. Good location. It was close to everything, however there were a lot of homeless around the building. Also, the buildings adjacent were abandoned. The unit was a bit smaller than expected with a murphy bed taking most of the space
Stayed 2 nights in Oct 2019
Response from Mariana Lima on 20 Oct 2019
Dear guest, Thank you for having taken the time to review your stay with us. We're very pleased to read that you've enjoyed your stay at our apartment and our beautiful city. In a big city, with so much tourism, the problem of the homeless sometimes appears. They are harmless but because they are constantly changing places it´s a difficult social problem in the historic city center that the City Hall of Porto, the police and the social services are always active in solving. Unfortunately, there are some external situations that can be out of our control. Our Property (which is over 400 years old) is located in the heart of the historical center of Porto, classified by UNESCO as World Heritage. It's the oldest part of the city so it is normal that some buildings need constructions. The bed give you the possibility of leave it open during your stay or closing during the day. We provide all the information about our apartments online (as well as photos) so that our guests can see the dimensions and the organization of it at the moment of booking. But we are always available for any clarification. Come back anytime, you'll always be welcome. Best regards,

10/10 Excellent

M.M., Virginia, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient! Walking distance to most of the attractions. They provide a cellphone that you can use in the city! The staff were very accommodating and helpful. Special mention to Marianna and Diogo! Ciao!
Stayed 3 nights in Sep 2019
Response from Mariana and Diogo on 1 Oct 2019
Dear guest, Thank you for having taken the time to review your stay with us, it is always important for us. We are very pleased to know that you have enjoyed your stay at our apartment and our beautiful city. Come back anytime, you will always be welcome. Best regards,

8/10 Good

MarliesT., Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location was perfect as so many places of interest are within walking distance. The apartment was clean, comfortable and had everything one needs for an extended stay. The staff were friendly and very helpful and accommodating. Their main interest was to make us happy. The only thing that might be a problem for some is the steep hill one has to climb to get to the property. This should be taken into consideration if you have mobility or health issues. But then, Porto is pretty hilly all over! All in all though, we loved our stay at this property and would happily go back.
Stayed 13 nights in Sep 2019
Response from Mariana Lima on 26 Sept 2019
Dear Marlies, Thank you for having taken the time to review your stay with us, it is always important for us. We are very pleased to know that you have enjoyed your stay at our apartment and our beautiful city. One of the characteristic of Porto (and North of Portugal) is to have a lot of uphills and downhills (the unique and perfect ground for the production of our delicious port wine). Come back anytime, you'll always be welcome. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great location. Clean. Helpful staff. Comfortable.
Stayed 3 nights in Sep 2019
Response from Diogo Lopes on 22 Sept 2019
Dear Guest, Thank you for having taken the time to review your stay with us, it's always important for us. We're very pleased to know that you've enjoyed your stay at our apartment and our beautiful city. Come back anytime, you'll always be welcome. Best regards,

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment and service. The place is walking distance from everything, nice and quiet.
Stayed 2 nights in Sep 2019
Response from Diogo Lopes on 22 Sept 2019
Dear Boris, Thank you for having taken the time to review your stay with us, it's always important for us. We're very pleased to know that you've enjoyed your stay at our apartment and our beautiful city. Come back anytime, you'll always be welcome. Best regards,

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019
Response from Diogo Lopes on 15 Sept 2019
Dear guest, Thank you for having taken the time to review your stay with us, it's always important for us. Come back anytime, you'll always be welcome. Best regards,

10/10 Excellent

Atiyeh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Mariana Lima on 8 Sept 2019
Dear Atiyeh, Thank you for having taken the time to review your stay with us, it's always important for us. Come back anytime, you'll always be welcome. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic apartment in a great location for sightseeing. The access from Sao Bento was very steep, but more manageable from the other side. The team couldn't have been more helpful. There were a group of homeless people camped outside, shooting up in plain view, but they were no bother at all (I only mention it in case you are offended by such things). Overall, a wonderful place, and one that we can wholeheartedly recommend.
Stayed 3 nights in Jul 2019
Response from Mariana Lima on 12 Aug 2019
Dear guest, Thank you for having taken the time to review your stay with us, it's always important for us. We're very pleased to know that you've enjoyed your stay at our apartment and our beautiful city. In a big city, with so much tourism, the problem of the homeless sometimes appears. They are harmless but because they are constantly changing places it´s a difficult social problem in the historic city center that the City Hall of Porto, the police and the social services are always active in solving. Unfortunately, there are some external situations that can be out of our control. Come back anytime, you'll always be welcome. Best regards,

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the representative dropping by and giving us a personal briefing on the capabilities of the apartment. Location very handy for sight seeing in the old town. Security of the external car parking turned out to be an issue , but appreciated the support of staff to resolve.
Stayed 1 night in Jul 2019
Response from Mariana Lima on 12 Aug 2019
Dear guest, Thank you for having taken the time to review your stay with us, it's always important for us. We're very pleased to know that you've enjoyed your stay at our apartment and our beautiful city. Come back anytime, you'll always be welcome. Best regards,