Let’s start with the positives
the kitchenette was a big plus when you're tired of eating out. It was stocked with all the dishes, including a small pack of olive oil and salt, which was thoughtful. We also loved the separate dining area with two chairs.
When booking a room, we usually look for three things: a comfortable bed, a clean, modern bathroom, and a good location. The bathroom was great, and the location was good too, but be warned, it's on a super steep hill. Even with just two carry ons, walking up from the subway was rough.
The bed was much smaller than a standard queen, and the room had enough space for a king, we barely slept as we weren’t able to move!
The biggest issue though? No staff. Not one person. This isn’t made clear when booking, likely on purpose. As tourists without local data, we had to turn on roaming (costing $30) just to get the entry code. There was no Wi-Fi info in the email or room.
There’s a useless WhatsApp number posted, but no one responds. We got two very thin pillows, and with no staff, we had to use our clothes for extra support.
We even saw other confused guests stuck outside, unable to access help due to no internet. We let them in so they could figure things out.
Overall, I won’t stay here again and wouldn’t recommend it. I prefer places with 24/7 staff you can rely on
