4/10
The location and the breakfast were great. The WiFi never worked so I had to pay extra (international price) to be able to use internet. The staff were rude, never made eye contact or greet when I entered the hotel. When I complained about the WiFi the staff (young brunette lady with short hair) said I was lying because no one else had complained to them and it was weird that people would say it to me. In my bedroom the a/c didn’t make any difference in the room temperature. I had water coming from the windows and mold on the wall. The bathroom had hair on the toilet and shower from previous guest. I told the young staff with blond hair and she didn’t care and still wanted to charge from my dinner R$29. I told her to call her manager Mari who waved the dinner as an apology, but in reality they should have returned some of my money back since I had to pay so much for international WiFi. The room of course was closed due to mold.
Patricia
Menginap 7 malam pada Jul 2025