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Reviews of Surf Beach Motel Port

3 out of 5
Surf Beach Motel Port
64 Burrawan Street, Port Macquarie, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 436 reviews" "
Rating 8 - Good. 152 out of 436 reviews" "
Rating 6 - Okay. 27 out of 436 reviews" "
Rating 4 - Poor. 7 out of 436 reviews" "
Rating 2 - Terrible. 8 out of 436 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judith, Wollongong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to park and get bags upstairs. Nice and new in deluxe room
Stayed 1 night in Apr 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy modern close to dining at bowls club good value
Stayed 1 night in Apr 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well maintained room. Plenty of secure parking.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here fantastic room very comfortable bed and really friendly staff would absolutely recommend
Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
For the price and a room called “delux” i was disappointed. Insufficient and uncomfortable pillows, no reading lights, poorly installed wardrobe doors soap scum on the shower screens.
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Expensive for size
Stayed 1 night in Jan 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older motel that has been very well renovated. The room was a good size and very clean. The bed was very comfortable. The staff are very helpful and friendly. I have stayed at numerous motels in Port Macquarie and I rate this one at the top of the list for value for money. Highly recommend.
Stayed 3 nights in Jan 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service
Management very friendly and helpful. Room clean, simple yet comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very walkable area, loved the room. Cars coming and going in the night was a bit annoying
Stayed 1 night in Dec 2023

10/10 Excellent

Jing Jing Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
clean and good location , but not close to beach
Stayed 1 night in Dec 2023

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Wi Fi was unusable
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here over the weekend. Very quiet area. Easy parking. Very clean and new room setup with microwave and fridge. Great stay.
Stayed 1 night in Dec 2023

10/10 Excellent

L J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
Accomodation has been modernised and was very comfortable and clean. Easy access by car into town. Very friendly and accommodating staff. Great place to stay. Highly recommended.
King bed
Kitchenette
Bathroom
Stayed 3 nights in Nov 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a party to attend just around the corner location was fantastic
Stayed 1 night in Nov 2023

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just clean and lovely, had all the things i needed
Stayed 1 night in Nov 2023

10/10 Excellent

Therese

Stayed 1 night in Oct 2023

6/10 Okay

stuart

Liked: Cleanliness, staff & service
Rooms portrayed as much larger than actual - the room I stayed in was very pokey and like a small caravan park room ( not even cabin )
Stayed 1 night in Oct 2023

10/10 Excellent

wilhelmus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had everything you needed, clean and spacious
Stayed 1 night in Sep 2023

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its cleanliness . i think the table is a little awkward in size but all the amenities were above what i expected. good location and well priced.
Stayed 2 nights in Sep 2023

8/10 Good

Tony

Business traveller
Liked: Cleanliness, property conditions & facilities
Was a pleasant place to stay
Stayed 2 nights in Sep 2023

8/10 Good

jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than helpful and very obliging front man 🍻
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy. Guy on front desk friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
very clean and welcoming staff thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern comfortable room - would stay their again
Stayed 1 night in Aug 2023

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy we’ll be back
Stayed 1 night in Jul 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, spacious and helpful staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Gita

Stayed 1 night in Jul 2023

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Best budget motel I have ever stayed at! Recently renovated and had a nice modern minimalist style with thoughtful inclusions. Clean, comfortable, and super friendly staff. Had a great stay and will be back!
Stayed 1 night in Jul 2023

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional friendly staff. Unique and rare.
Stayed 1 night in Jul 2023

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for overnight stay. Would stay again. Clean and comfortable.
Stayed 1 night in Jul 2023

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room was small but clean and suitable for a one night stay. The only annoyance was the built in bedside bench - very small and not suitable for a CPAP machine or any other machine. The reception was very friendly and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Wow! I have never stayed in such a clean motel. I enjoyed the thoughtful contemporary design and amenities. The manager was 100% engaged in making sure his guests had a good not only at the hotel, but in Port MacQuarie as well. G
Stayed 4 nights in Jul 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great Motel. Clean room. Comfy bed. Good location. BUT the cleaning product was a little overwhelming.
Stayed 1 night in Jul 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient attitude of the manager
Stayed 1 night in Jul 2023

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Laura

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Give this place a miss
Better the second night as we went down town and bought a decent blanket $59 to keep warm. The AC did work night 2. Towels were still on the bathroom floor ( as per instructions on Eco friendly) and not changed so a 10pm return to cold wet towels!!! The Management said due to privacy they do not enter rooms then went on to say they came on and checked out the AC- double standards for sure. Never saw any reception staff despite calling the day before staying 2 nights and leaving the third day. Wifi never worked while time said connected but so weak strength would allow event emails to open. As they say once bitten twice shy so we booked onto another motel where there are staff, things work and very happy. They also left a receipt for our room showing payment from a card not mine? Funny to see sloppy bookwork as firstly I prepaid as it was an extra $20 per night if you paid on arriving plus the fact they used someone's card not mine.
Stayed 1 night in Jul 2023

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We froze ,the WiFi never worked ,we bought blanket
Night two was warm as the AC worked on the second night plus WE spent $69 and purchased a WARM blanket . However on return late at night the wet towels left as per Eco friendly instructions on the floor to be changed were still there wet and cold. With management ( absent at all of our stay plus the Friday when we called on to discuss parking and Sunday when we left ) saying breach of privacy to enter rooms if client not there. The WiFi still did not work. It says connected but is so weak it's unusable ( maybe the dreaded Economy room option?). I am in Port regularly so used a contact to meet a tradie who confirmed " they often have AC issues , especially in the small block" How lucky then we were to be in the main block at least the lights worked.
Stayed 1 night in Jul 2023
Response from Surf Beach Motel on 10 Jul 2023
Hi there, This is a great review. This experience with the guest requiring parking for his trailer a day before check in. We reluctiantly obliged if the guest met us on site. Guest decided to arrive and park tailer on our property at best possible space. Not the way we work. A/c has been checked and is working. Guest then claimed that they were overcharged when the property was paid directly by booking website. Lastly no service was provided as no 'Please Service my sign ' was dispalyed and housekeepers are not equipped with telepathy.

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property all round
Stayed 1 night in Jul 2023

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The motel and room was above all expectations. Beautifully presented property, would definitely stay her again.
Stayed 1 night in Jul 2023
Response from Surf Beach Motel on 8 Jul 2023
Thank you , your review means a lot to us. Cheers Surf Beach Motel Port

10/10 Excellent

Magdalena

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Surf Beach Motel on 8 Jul 2023
Thank you , your review means a lot to us. Cheers Surf Beach Motel Port

10/10 Excellent

Cate

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great space to relax and have time out with my partner. Good shower. Loved the block out curtains. Kitchen was a pleasure for our eating in option.
Stayed 1 night in Jun 2023
Response from Surf Beach Motel on 8 Jul 2023
Thank you , your review means a lot to us. Cheers Surf Beach Motel Port

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place to stay. Staff were very welcoming, informative of the area and dining options, and keen to assist in any way. Room was clean and comfortable. A nice short stroll from the beach
Stayed 1 night in Jun 2023
Response from Surf Beach Motel on 8 Jul 2023
Thank you , your review means a lot to us. Cheers Surf Beach Motel Port

10/10 Excellent

Nicolaas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grest stay
Great place,very clean,nice and quiet and excellent service. We would stay there again for sure.
Stayed 1 night in May 2023
Response from Surf Beach Motel on 8 Jul 2023
Thank you , your review means a lot to us. Cheers Surf Beach Motel Port