Travel to Poole Old Town

I have stayed at Riu hotels in Cancun, Madrid, New York, and now London. Unfortunately, London has been the worst of all. We were given 3 towels for 4 people (one towel even had a hole in it), and seemed like they pulled pillows out of king bed to put on sofa sleeper, because we each got 1 flimsy pillow. The tissue holder was empty, and the view was into another buildings wall/ trash bins. We asked to be changed rooms and offered to pay for an upgrade to a room with a better view, but were told none were available until the next day. The only good thing I would say about this hotel was the breakfast was good and breakfast staff was friendly, unlike the lobby check in staff. There’s so many other nice hotels in the area- do that instead. We won’t stay again.

Great location Stayed at several 5 star hotels in London and this was the best !! Conceirage was awesome for recommending restaurants/ sightseeing spots while obtaining all the tickets we needed

Everything about this hotel is amazing, especially the staff

Lots of room, safe, and close enough to walk to Hyde park, Buckingham palace, West End and other attractions.

Great staff, great location