Ponto hotels from RM331

"The buffet was excellent! We had a wonderful view of Lake Akan from our room. The staff was very friendly. An Ainu village was about12 minutes walk away. One issue we had was the bathroom. It was very small! I am petite and even it was tight for me. Otherwise, everything was great! We like the hotel very much! "

"Nice room with a view"

"NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope. "

"Service was wonderful. Person who checked us in was very understanding of my limitations in the Japanese language. His English was very good. Very welcoming atmosphere."

"We like hot spring big bath."

"Great view over Lake Kusharo"

"The shower head should be replaced and hot water was just luke warm."

"Excellent service. Staffs are very friendly and provided uncompromising service. Would stay again and definitely recommend to my friends and family "

"Hotel workers, everybody was very nice and kind."