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Reviews of Osage Casino and Hotel - Ponca City

3.5 out of 5
Osage Casino and Hotel - Ponca City
64464 State Highway 60, Ponca City, OK

Reviews

9.2

Wonderful

Rating 10 - Excellent. 436 out of 629 reviews" "
Rating 8 - Good. 130 out of 629 reviews" "
Rating 6 - Okay. 33 out of 629 reviews" "
Rating 4 - Poor. 17 out of 629 reviews" "
Rating 2 - Terrible. 13 out of 629 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

james, glenpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Michelle B on 29 Apr 2024
Thank you for your generous review of Osage Casino Hotel. We are delighted to hear that you had a great stay. We look forward to you staying with us again in the future.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michelle B on 29 Apr 2024
Thank you for your review of Osage Casino Hotel. We look forward to you staying with us again in the future.

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast
Stayed 1 night in Apr 2024
Response from Michelle B on 29 Apr 2024
Thank you for your review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is very good I liked everything.
Stayed 1 night in Apr 2024
Response from Michelle B on 25 Apr 2024
Thank you for your generous review of Osage Casino Hotel. We are delighted to hear that you enjoyed everything about your stay! We look forward to you staying with us again in the future.

10/10 Excellent

Josey

Liked: Cleanliness, staff & service, property conditions & facilities
Love it - always a great stay
Stayed 1 night in Apr 2024
Response from Michelle B on 25 Apr 2024
Thank you for your generous review of Osage Casino Hotel. We are so pleased to hear that you love it here and that you always have a great stay! We look forward to you staying with us again in the future.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service clean safe great food great price very convenient we definitely going back we had a blast
Stayed 3 nights in Apr 2024
Response from Michelle B on 25 Apr 2024
Thank you for your generous review of Osage Casino Hotel. We are delighted to hear that you encountered excellent guest service, that you appreciated the cleanliness of your room, and that you enjoyed the food in the Copper Tap. We look forward to you staying with us again in the future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Michelle B on 25 Apr 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Load music playing all night in room 206.
Stayed 1 night in Apr 2024
Response from Michelle B on 25 Apr 2024
Sorry to hear that you could hear the pool music since you had a pool-side room. Next time let the front desk know, so we can turn it down for you.

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michelle B. on 11 Apr 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

8/10 Good

Joe

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle B. on 2 Apr 2024
Thank you for your review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that you have to use your key card to get into the hotel part of the casino.
Stayed 1 night in Feb 2024
Response from Michelle B. on 4 Mar 2024
Thank you for your generous review of Osage Casino Hotel. We are pleased to hear that you like having to use your room key for accessing the hotel. Our guests safety/security is a top priority for us. We look forward to you staying with us again in the future.

8/10 Good

Pat

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Loved the room
Stayed 1 night in Feb 2024
Response from Michelle B. on 20 Feb 2024
Thank you for your review of Osage Casino Hotel. We are pleased to hear that you loved your room. We look forward to you staying with us again in the future.

8/10 Good

James and Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Achieved what we wanted. Away from home and telephone; entertainment.
Stayed 2 nights in Feb 2024
Response from Michelle B. on 20 Feb 2024
Thank you for your review of Osage Casino Hotel. We are delighted to hear that you enjoyed your quiet time away from home. We look forward to you staying with us again in the future.

6/10 Okay

Robert

Travelled with partner
Liked: Amenities
Nice room with sitting area. However no daily cleaning. Breakfast was passable but nothing exciting. No gaming tables. Nice bar in casino.
Stayed 3 nights in Feb 2024
Response from Michelle B. on 20 Feb 2024
We are pleased to hear that you enjoyed your room. Cleaning can be requested daily if that is your preference. We are delighted to hear that you enjoyed the Copper Tap. We sincerely hope that you return to stay with us again in the future.

6/10 Okay

Lana

Travelled with family, Business traveller
Liked: Cleanliness
First the good news: Room was large and had a small front sitting area with couch and TV, Bathroom was very well equipped with soap and a good sized shower. Bad news: The bed was so hard that I couldn't sleep at all so I moved to the small (but cushioned) sofa, the room did not have a microwave and lastly the room was so dimly lite that I struggled to see to get hair and makeup done in the morning.
Stayed 1 night in Feb 2024
Response from Michelle B. on 20 Feb 2024
We are pleased to hear that you enjoyed your large room. Sorry to hear that the bed and the lighting did not meet your expectations. We have a microwave on each floor in the vending area for our guests to use. We sincerely hope that you will return in the future.

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on third floor and it was very quiet. Room is always nice. Staff friendly and helpful.
Stayed 2 nights in Jan 2024
Response from Michelle B. on 6 Feb 2024
Thank you for your generous review of Osage Casino Hotel. We are delighted to hear that your nice room on the third floor was very quiet and that our team is always friendly and helpful. We look forward to you staying with us again in the future.

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, staff & service
Lobby and casino were extremely smoky! No knives in the breakfast area.
Stayed 2 nights in Feb 2024
Response from Michelle B. on 6 Feb 2024
Sorry for the inconvenience of no knives in the breakfast room. Our supplier had sent us the wrong plastic-ware packets. We have the correct ones now. We sincerely hope you will return to stay with us again.

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2024
Response from Michelle B. on 6 Feb 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is excellent. The choices for breakfast are slim cereal, oatmeal, waffles, a few pastries and bread. Drinks are apple and orange juices, coffee and milk.
Stayed 3 nights in Jan 2024
Response from Michelle B. on 29 Jan 2024
Thank you for your review of Osage Casino Hotel. We are delighted to hear that you rate the hotel as "excellent". We do add biscuits and gravy to our breakfast offerings on the weekends. We look forward to you staying with us again in the future.

10/10 Excellent

vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michelle B. on 29 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Kyla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle B. on 29 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Michelle B. on 29 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Michelle B. on 29 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent, I just would have preferred the bed to be not so hard. Down for work and only stayed 2 nights but the room itself and shower was exceptional. The food that I ate in the casino bar was very good and reasonably priced.
Stayed 2 nights in Jan 2024
Response from Michelle B. on 29 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We are delighted to hear that your stay was excellent, that your room and shower were exceptional, and also that you enjoyed the food (and reasonable price) in the Copper Tap. We look forward to you staying with us again in the future.

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle B. on 29 Jan 2024
Thank you for your review of Osage Casino Hotel. We look forward to you staying with us again in the future.

4/10 Poor

Brent

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby smelled like an ashtray. Got to our room and thought that the smoke smell was in our clothes, but soon realized it was coming through the vents. Could have been because we stayed on the first floor. Disgusting. Other problem was the mattresses. Very cheap, hard, and springy. My son's bed had what appeared to be a small blood stain on the sheet. Will not stay here again.
Stayed 1 night in Jan 2024
Response from Michelle B. on 29 Jan 2024
Sorry to hear that your stay did not meet your expectations. Our hotel is all non-smoking. Feel free to reach out directly regarding your stay.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle B. on 29 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Michelle B. on 29 Jan 2024
Thank you for your review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Joseph

Stayed 1 night in Jan 2024
Response from Michelle B. on 20 Feb 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Kinya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jan 2024
Response from Michelle B. on 18 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We are delighted to hear that you enjoyed everything about your room/stay! We look forward to you staying again in the future.

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Michelle B. on 17 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

8/10 Good

Elizabeth

Stayed 1 night in Jan 2024
Response from Michelle B. on 17 Jan 2024
Thank you for your review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Judith

Stayed 1 night in Jan 2024
Response from Michelle B. on 29 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness
The on site restaurant is only open 2 days a week and wasnt advertised as such. Service at the other grill and bar was terrible, had to ask if they served food, got my own menu, and had to stop a waitress to get my order put in and to get my check took 45 minutes.
Stayed 1 night in Jan 2024
Response from Michelle B. on 8 Jan 2024
The Salted Fork is open on Thursday evening from 4pm to 9pm and on Friday & Saturday nights from 4pm to 10pm. The Copper Tap, our sports bar, has the same menu and is available for lunch & dinner. I will forward your comments to our Food & Beverage manager. Thank you for staying at Osage Casino Hotel and we do hope you will stay with us again in the future.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Love staying here when i return to tge Ponca Area. Highly recommend this hotel. Clean, clean, clean rooms. Close to everything.
Stayed 1 night in Dec 2023
Response from Michelle B. on 8 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We are delighted to hear that you love staying here and that you appreciate the cleanliness of your room. Thank you so much for your recommendation. We look forward to you staying with us again in the future.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle B. on 5 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

8/10 Good

Jackie

Liked: Property conditions & facilities
Disliked: Amenities
It was ok. The bar really needs a dedicated person assigned so you can maintain the bar patrrons
Stayed 2 nights in Dec 2023
Response from Michelle B. on 1 Jan 2024
Thank you for your review of Osage Casino Hotel. I will forward your comment regarding the bar to our food and beverage manager. We look forward to you staying with us again in the future.

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice visit and stay.
Went to visit with granddaughters and relax some. The atmosphere is nice you have a lot in one location and it makes it so you can have your family there.
Stayed 2 nights in Dec 2023
Response from Michelle B. on 1 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We are so pleased to hear that you had an enjoyable & relaxing visit with your granddaughters. We look forward to you staying with us again in the future.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Michelle B. on 1 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Michelle B. on 1 Jan 2024
Thank you for your review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Zac

Stayed 1 night in Dec 2023
Response from Michelle B. on 29 Dec 2023
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

saundra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michelle B. on 27 Dec 2023
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023
Response from Michelle B. on 27 Dec 2023
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an over all great stay
Stayed 2 nights in Dec 2023
Response from Michelle B. on 27 Dec 2023
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

4/10 Poor

Billy

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was good other they ran my card three different times for incidentals and now waiting for the refund.
Stayed 1 night in Dec 2023
Response from Michelle B. on 27 Dec 2023
Sorry for your inconvenience. I hope that your 50 authorization has been released now. It takes three to five business days for the bank to release it. We look forward to you staying with us again in the future.

10/10 Excellent

Michael

Stayed 3 nights in Dec 2023
Response from Michelle B. on 27 Dec 2023
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Mary

Stayed 1 night in Dec 2023
Response from Michelle B. on 21 Dec 2023
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Cassandra

Stayed 1 night in Dec 2023
Response from Michelle B. on 8 Jan 2024
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Michelle B. on 21 Dec 2023
Thank you for your generous review of Osage Casino Hotel. We look forward to you staying with us again in the future.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. Bed was comfy. Updated and a nice stay
Stayed 1 night in Dec 2023
Response from Michelle B. on 21 Dec 2023
Thank you for your generous review of Osage Casino Hotel. We are pleased to hear that you enjoyed your clean, comfy, updated hotel room and that you had a nice stay. We look forward to you staying with us again in the future.