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Reviews of Elysia Wellness Retreat

3.5 out of 5
Elysia Wellness Retreat
165 Thompsons Road, Pokolbin, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

10/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

JEAN CLAUDE

Stayed 2 nights in Apr 2024

8/10 Good

Param

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service
Great place to spend as a wellness retreat, or a wine-tasting weekend - OR both. If you're only using accommodation & spa/fitness centre, restaurant is 10 walk away. Otherwise, lots to do fitness, activities, spa, pools, kangaroo watching. Very peaceful.
Stayed 3 nights in Apr 2024

10/10 Excellent

kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I stayed at a place like this in Napa Valley it would be over 1000/night. Simply incredible views over the Hunter Valley. Kangaroos and wallabies outside your door. Wow! The only thing I would change is the 8am room cleaning. What the heck??
Stayed 2 nights in Jan 2024
Response from Elysia on 18 Mar 2024
Thank you for your wonderful feedback Kristen! We look forward to welcoming you back.

10/10 Excellent

Gerhard, Hamilton

Stayed 3 nights in Jan 2024

8/10 Good

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay. The staff at the spa and the accommodation were very friendly and helpful. The room itself was tranquil and comfortable, although the thermostat was hard to control and I had trouble sleeping as a result. There is no food at Elysia unless a retreat is running which I wish had been communicated to me as I was there from 930am to 345pm in the spa, and wasn't able to purchase any food. The staff found me a couple of apples left over from the retreat for which I'm grateful. I then ordered room service from Cypress Lakes at 345pm so that it could be prepared when they opened at 5pm, but it didn't arrive until 650, and after 4 phone calls to Cypress. Elysia itself is beautiful, however, they should ensure that access to food is reliable, even if it's from an external provider. I was extremely hungry for the majority of my waking hours for the first day of my stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Manjit

Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Amy O'Neill on 29 Nov 2023
Dear Mark, Thank you for taking the time to review your recent stay at Elysia Wellness Retreat whilst you explored all that the Hunter Valley has to offer, we are pleased to hear that you had an amazing stay. We look forward to welcoming you back in the future. Best WishesAmy O'NeillOperations Manager