Pocono Pines hotels from RM265

"The front desk was very nice but the room was eh. The sheets was pretty clean but the tub was dirty and I asked three time if someone could clean it and for two days they did not clean the bathroom so I had to go somewhere else to shower. The breakfast was not much. The options was very very limited. A few things like the remote and the ice bucket was missing from the room but I was still given an ice bag for some reason. "

"Clean room. Beautiful grounds. The drinks and food by the pool were excellent. We did great at the casino and the restaurant was great! "

"Check in was quick because i had completed the pre check in. The room was clean and comfortable. Pool was good but the pool room was really hot. The issues started when we realized the shower had no hot water. I told the front desk and was told there wasn't a maintenence person because of the time, it was like 9pm. I traveled with my child and another adult. We tried various things and were only able to shower with cool water. I asked for a refund so I could go to another hotel but was told that since there wasn't a manager working, I could either stay and use another bathroom of an empty room or leave but not get a refund. I asked if there was another room but the hotel was fully booked even though we were told there was an empty room. We stuck it out and stayed. Also, our toilet got clogged in the middle of the night after the other adult used it. The next morning I went to the front desk and told again about the hot water issue. This time they were more proactive and sent to the maintenence person who unclogged the toilet and tried to figure out the hot water issue. They then offered me a different room and offered a 50% off the first night. "

"The room was fairly clean but had to keep the balcony door open to keep the room cool enough to sleep."

"Staff as friendly and welcoming as soon as we walk in. Room was very clean, HVAC worked perfectly. All amenities were above par!"

"An acceptable stay, but nothing stands out as particularly impressive. The parking was a terrible experience, but they did take the parking fee off the final bill. Had to park 1/4 of a mile down from the entrance. The pool (according to my wife and daughter) was very chemical heavy, and the swim up bar wait for service was almost an hour. In a nutshell; overpriced and understaffed."

"Clean room friendly staff nice hot tub"

"Easy to get to, great hotel room and casino was nice other than smoking allowed in most areas. Molly O’Shea restaurant had great staff and great food and drinks! "

"Great room and very spacious. Lots of activities to keep the young ones busy. Waterpark is always a huge hit. "