Hotel Mesra Haiwan Kesayangan di Playa del Carmen

"overcharged on "pay at property""

"Conveniente lugar, y muy bonito el hotel"

"The hotel is beautiful, from the street and the lobby to the room. The room was spotless, quiet, and the bed, bedding, and pillows were super comfy. The staff (Alma, at the front desk) was incredibly helpful, kind, and friendly. We felt welcomed from the moment we crossed the door. The rooftop is also beautiful. It's clean and comfortable, and has a great view. Our room had an ocean view, which is technically accurate, and although you can see it from the bed, you are actually seeing it from...

"Nicely located intimate hotel on the beach, but steps from Fifth Avenue. We were warmly greeted when we arrived early and the rooms were ready and they granted an early check -in . We spent two wonderful fun days at the beach club here and Ernesto made the experience wonderful . Our rooms were side by side on the upper level and the views and balconies complimented the comfortable room and spacious bathroom . Check out was quick and we would definitely come back next time we are in Playa Del...

"Loved the hotel - unfortunately there was a large group event and some restaurants were closed but overall staff to guest ratio is amazing, great food option although a bit expensive"

"The hotel is amazing. The entire staff, during our stay, was attentive. Housekeeping was cleaning a room nearby and I asked him (Javier) to give us extra water bottles and we had plenty during our 5 night stay. We played lots of beach and pool volleyball - Sergio, Axel, and the other staff kept it fun and enjoyable for everyone! Dinner was great. Our favorite meals were actually at lunch, the jerk chicken at the Barefoot Grill and the calamari tostada at SeaSoul was delicious. Throughout our...

"The property was amazing. They do really pay attention to detail. The food was delicious very authentic. The buffet options were insane they had a lot. We opted out of the time share presentation."