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Reviews of Catalonia Playa Maroma – All Inclusive

4 out of 5
Catalonia Playa Maroma – All Inclusive
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1004 reviews" "
Rating 8 - Good. 264 out of 1004 reviews" "
Rating 6 - Okay. 104 out of 1004 reviews" "
Rating 4 - Poor. 51 out of 1004 reviews" "
Rating 2 - Terrible. 44 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Nadia tatiana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que estoy en México la primera fue en otro resort y fue 10/10, pero este lugar deja mucho que desear NO VOLVERIA ! No es un lugar que quieres llevar tus hijos, la comida es un 4/10 no sirven chicken nuggets/fries o comida que normalmente un niño coma, las Cucarachas estaban por los vegetales ! No fue buena mi experiencia NO ME GUSTO
Stayed 4 nights in May 2024

6/10 Okay

Marcela

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Food was mediocre and the property is inconvenient to get around.
Stayed 4 nights in May 2024

10/10 Excellent

Garet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience at Catalonia. I really could not come up with anything negative to say other than We did have AC issues in our room but the staff went above and beyond to get us into a new room. Food was great. Plenty of dining options. Make sure you book reservations when you Arrive to guarantee a spot. Pool is huge and there are plenty of chairs by the pool and beach. Entertainment team is great as well!! I would recommend this resort and will be back!!
Stayed 5 nights in May 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the dining options and the very friendly staff.
Stayed 5 nights in May 2024
Response from Social Media Team on 20 May 2024
Hi Timothy!We are so glad to hear that you enjoyed the dining options and found our staff to be amicable. We strive to provide a varied dining experience and welcoming service for all our guests - we hope you'll return soon for more delicious meals and friendly service!Best regards.

10/10 Excellent

Meagan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! Great services! Beautiful hotel property. Clean room. Incredible beachfront.
Stayed 7 nights in May 2024

6/10 Okay

Neil, Lethbridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
First thing first… beach is absolutely beautiful. Palm trees not palapa. Check was easy and efficient. Rooms. Clean, bright and well equipped. Shout out all the hard working housekeepers.(be sure to tip them) Service was extremely lacking. Felt like they were understaffed. Never booked restaurants but was easy accessible with hotel app. Buffet service was underwhelming, rarely got asked if I wanted water(when we did get it was not cold). Line ups at all times for meal to get in. Food was average typical all inclusive (they need to teach them how to crack eggs for buffet scramble has shells in every one I had for 4 days). Drink service at beach very hit and miss, easier to just get up and get your self. Best coffee is at the lobby bar not the coffee shop. All in all a peaceful, quiet, safe resort with beautiful surroundings and great walkable beach
Stayed 3 nights in May 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Catalonia!! The drinks were great, the food was great, the service was great!! Everyone was super friendly and went above and beyond to help us when we needed it! 10/10 would recommend to anyone thinking about staying at Catalonia, I will definitely be coming back and encouraging others to do so as well! My only two issues were: the rooms didn’t cool down as much as we would have liked them to (but it wasn’t a huge issue) and the restaurants were all reserved by the time we got checked in on a Tuesday, so we only had the chance to try the Japanese restaurant.
Stayed 4 nights in May 2024

10/10 Excellent

Liliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nature environment. Relaxing beach, the entire staff is friendly and very informative. I would definitely go again.
Stayed 4 nights in May 2024

10/10 Excellent

Ides of March

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach, great room
Stayed 5 nights in May 2024
Response from Social Media Team on 16 May 2024
Dear GuestIt sounds like you had a great time enjoying the beach and the room. There is something special about relaxing by the sea and having a comfortable place to retreat to.We hope to see you again soon.

10/10 Excellent

Ixchel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in May 2024
Response from Social Media Team on 16 May 2024
Gracias por habernos visitado.Saludos

10/10 Excellent

Judah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Catalonia Playa Maroma. This was our first all inclusive, so can’t really compare to other resorts. The beach is very nice and I feel it is a great value for the money! Only complaint is we wish the pool was open later. Closed at 8 PM so no night swimming and we also would have liked some conditioner in the shower. Overall, had a great visit and would stay again! Special thanks to Roosevelt and Pierre who went above and beyond to make our stay special!
Stayed 6 nights in May 2024
Response from Social Media Team on 16 May 2024
Hi JudahThank you for taking the time to give us your recommendation.It's great to hear that you had a wonderful time at the Catalonia Playa Maroma. First experiences at all-inclusive resorts can be very memorable, and it sounds like you enjoyed the beautiful beach and found the value to be excellent. I understand your comment about the pool hours and the desire for conditioner in the shower; those little details can make a difference in the overall experience. It is wonderful that Roosevelt and Pierre made your stay very special with their exceptional service.Regards.

10/10 Excellent

Wayne, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a huge resort but was just what we were looking for. Beautiful walkable beach. Very good food. Outstanding and very pleasant staff, whether front desk, buffet or maintenance, everyone says hello and smiles
Stayed 13 nights in Apr 2024
Response from Social Media Team on 16 May 2024
Hi Wayne,It sounds like you found the perfect spot for your vacation! A beautiful, walkable beach and great food are definitely essentials for a relaxing getaway. And it's wonderful to hear that the staff made such a positive impression on you with their friendly and welcoming attitude. Nothing beats a warm smile when you're away from home.We hope to see you soon again!

8/10 Good

Christina

Travelled with partner
Liked: Amenities
Not the best food…
Stayed 5 nights in May 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing not big cutie properly. Everything close, very comfortable, good delicious. My favorite restaurants ❤️Mexican, Italian (Toscana), Japanese. Best is regular dinner area. I definitely come back. I met people who come 5th time, another 7th time. And if you come many times you get exclusive service. We enjoy so much
Stayed 10 nights in Apr 2024
Response from Catalonia Playa Maroma on 16 May 2024
Dear Svetlana, Thank you for your wonderful review. It has been an honor to have you as our guest and be part of your vacation. Our main goal is to provide the best guest experience and we are glad to know that we were able to exceed your expectations. We look forward to your future visit in order to create another wonderful holiday for you. Catalonia Playa Maroma.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Tatsiana

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Food in Buffett is all the same everyday. There is almost no see food option. For the 9 days of stay we had shrimps once. Fruits and sweets are great out there.
Stayed 8 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 5 nights in May 2024
Response from Catalonia Playa Maroma on 16 May 2024
Dear Jessica, Our main goal is to provide the best guest experience and we are glad to know that we were able to exceed your expectations. We look forward to your future visit in order to create another wonderful holiday for you. Catalonia Playa Maroma.

10/10 Excellent

Andri

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience,totally recommend
Stayed 7 nights in Apr 2024
Response from Catalonia Playa Maroma on 16 May 2024
Dear Adri,Thank you very much for choosing us as your destination in the Caribbean to enjoy your vacation. It has been an honor to had you as our guest. Hope to see you soon, Catalonia Playa Maroma.

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 10 nights in Apr 2024
Response from Catalonia Playa Maroma on 16 May 2024
Dear Olena, We are very happy to know you enjoyed your experience with us. Hope to see you soon, Catalonia Playa Maroma.

10/10 Excellent

Tashia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable Mexico all inclusive. Property is well kept; in excellent condition. Chairs in beach area are spaced under large palm trees, instead of lined up in pairs under umbrellas. This made it easy to move them into sun or shade as desired, and easily rearranged if you are traveling with a family or group. Property has a very natural feel, with paths through native jungle & lots of wildlife. Villas are spaced throughout property rather than lined up along the beach, giving each a very private feel. As is typical, buffet food quality was mid, but specialty restaurants and snack bars were great. The entertainment staff is hyped, leading everything from Aqua Zumba to foam parties to morning yoga on the beach to rounding up guests for beach volleyball to evening musical shows. None of them are going to Broadway, but their smiles and youthful enthusiasm stole our hearts. All staff incredibly friendly and welcoming. Feels quiet and remote, but excursions available to day trip to local attractions, Jetski rental, snorkel trips, etc. We definitely plan on returning!
Stayed 3 nights in May 2024
Response from Catalonia Playa Maroma on 7 May 2024
Dear Tashia, Thank you for your wonderful review. It has been an honor to have you as our guest and be part of your vacation. Our main goal is to provide the best guest experience and we are glad to know that we were able to exceed your expectations. We look forward to your future visit in order to create another wonderful holiday for you. Cordially, Catalonia Playa Maroma.

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this resort. Food and drinks were great, beach was nice although there was seaweed. Loved all the food options, buffet, food trucks, dinner restaurants, smoothie bar, and crepes during the day! Only issue is the pool. Have to get there around 9am for a spot, and since there’s only one pool, it’s connected with activities and kids area so it’s not the place to relax/read a book as it’s pretty loud. The resort itself was always clean, staff always very friendly, would recommend this resort to anyone!
Stayed 7 nights in Apr 2024

10/10 Excellent

Layla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort provided the best customer service that I’ve ever received in Mexico. Fernando and Elena at the lobby bar. Henry at the Beach Bar. Constania with the Ground Management. Carolina at reception. Angel greeting in the lobby. Jose helped with the bags and getting us safely into the car. Some name I have forgotten but every single person was awesome. The food at the dinner restaurants was good. The buffet was your average buffet food but it was not bad. There is always something to eat. The grounds were beautifully kept. The pool was good - not very big but also not crowded. The beach was beautiful!! Lots a trees and plenty of lounge chairs!
Stayed 3 nights in Apr 2024
Response from Catalonia Playa Maroma on 16 May 2024
Dear Layla, What kind words! Thank you very much. We love to know that our staff has managed to surprise you with their warm service and that you have remembered them. We look forward to welcome you again, Catalonia Playa Maroma.

10/10 Excellent

Amena

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is amazing!
Stayed 5 nights in Apr 2024

10/10 Excellent

Igor

Stayed 11 nights in Apr 2024

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect,the beach is very beautiful . The stuff is really friendly and nice . I don't have a bad word to say for this resort ! If there is 6 stars I will give them . Thank you !
Stayed 4 nights in Apr 2024
Response from Catalonia Playa Maroma on 16 May 2024
Dear Natalie, We are more than happy to have met your expectations. Thank you very much for the positive mentions about our staff.Hope to see you soon, Catalonia Playa Maroma.

10/10 Excellent

Sergue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything! Beach is wonderful! Good food and service.Very unique place with wildlife in jungle.We will be back
Stayed 3 nights in Apr 2024
Response from Catalonia Playa Maroma on 2 May 2024
Dear Sergue, Thank you for taking the time to tell us about your recent stay at our hotel. We are very happy to know that you enjoyed Catalonia Playa Maroma and that we met your needs and expectations in general. Hope to see you soon, Catalonia Playa Maroma.

8/10 Good

Jillian Marie Tatro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was almost wonderful. Only problem we had was our AC, staff immediately came to fix it but it was the same after. We didn’t bother with it because we were rarely ever in there but it was fat at night
Stayed 6 nights in Apr 2024
Response from Catalonia Playa Maroma on 30 Apr 2024
Hi Jillian, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the great Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

10/10 Excellent

LONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good vacation experience, advantages: beautiful seaside, bar in the pool, coatis everywhere, enthusiastic staff, tropical rainforest-like scenery, delicious restaurants. Disadvantages: The toilet has no ventilation, no comb, and serious mosquito bites
Stayed 6 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hello Long, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

10/10 Excellent

Jose Carlos Crespo, Rockaway Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Top top resort
Stayed 5 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hello Jose, we appreciate the rating you gave us, and we hope to welcome you soon to enjoy the glorious Mexican Caribbean.

8/10 Good

Elise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catalonia Playa Maroma is located on the most beautiful beach! The wedding we attended was beautifully done! The service and staff were great! The facilities did have a lot of bug & some cockroaches, however, this is to be expected in an indoor-outdoor living concept. The property does also require reservations for all of the restaurants, except the buffet. Overall, our experience at Catalonia Playa Maroma was amazing & we really enjoyed the resort!
Stayed 5 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hi Elise, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

10/10 Excellent

Maria Del Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos una excelente estancia. Todos los servicios fueron increíbles y la gente a cargo súper amable con nosotros
Stayed 3 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hola María Del Carmen, queremos agradecerte por tomarte el tiempo de escribir esta reseña. Estamos encantados de poder cumplir con tus expectativas, y esperamos darte la bienvenida pronto para disfrutar del gran Caribe Mexicano.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The brightly coloured 3 to 4-storey villas are so wonderful and a nestled in foliage, with the resort aiming to preserve as much of the natural environment and plants around the area as possible and the paths are beautifully lit, especially in the evenings. Staff at the resort are fantastic and work very hard to ensure everyone has a great time.
Stayed 13 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hi Alyssa, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

8/10 Good

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catalonia is an absolutely gorgeous property. The hotel rooms are well maintained and I haven’t ever seen such attention to cleanliness of all facilities. The staff are all wonderful. So kind, welcoming and accommodating. The beach offered plenty of shade and tons of lawn chairs. However the water was incredibly rough (not the hotels fault) so we couldn’t enjoy the water. My only complaint was the food. We loved the Grill but found the other restaurants and the buffet mediocre at best. We had a very difficult time finding food options we liked. We really aren’t picky people but the food was an issue. The property has tons of wildlife and seeing them was such an experience. There is a resident monkey named Raul who posed for pictures, the caotis, wild boars and iguanas as well as birds and butterflies. My kids loved making friends by the beautiful pool. If the food was better this resort would easily be 5 stars. We will absolutely consider coming back on our next trip to Mexico.
Stayed 7 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hi Heather, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the glorious Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma

10/10 Excellent

Jodi Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the natural jungle feel of this resort. There are animals to see all over. The resort feels very peaceful and is fantastic for families. The food was great both at the buffet and at the restaurants. Lots of staples the kids like, but also theme nights to try something new. Spent a lot of time on the beach under the shade of palm trees. Will return!!!
Stayed 7 nights in Apr 2024
Response from What a wonderful review on 25 Apr 2024
Dear Jodi,We are very excited to receive these words and confirm that your stay has been everything you expected. At the Catalonia Royal Tulum, we strive every day to meet the expectations of all our guests and knowing that we have achieved this goal with you fills us with satisfaction. Hope to see you soon, Catalonia Playa Maroma

6/10 Okay

Salvatore

Liked: Staff & service
Poor food
Stayed 7 nights in Apr 2024
Response from Catalonia Playa Maroma on 30 Apr 2024
Thank you for your honest review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities.We understand that we failed to meet your expectations, and we hope that you will give us another chance to host you in the future, we would love to welcome you back and show you a better time.Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

10/10 Excellent

Paula S, E Amherst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach. Delicious food. Great service. Wait staff on the beach is always a huge plus and they did it really well here. We will be back
Stayed 5 nights in Apr 2024
Response from Thank you very much on 25 Apr 2024
Dear Paula,We are very excited to receive these words and confirm that your stay has been everything you expected. At the Catalonia Playa Maroma, we strive every day to meet the expectations of all our guests and knowing that we have achieved this goal with you fills us with satisfaction. Hope to see you soon, Catalonia Playa Maroma.

6/10 Okay

Aksana

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Catalonia Playa Maroma on 30 Apr 2024
Thank you for your honest review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

10/10 Excellent

Lyubov

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Мне все понравилось 😻
Stayed 5 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Здравствуйте, Любовь, мы хотим поблагодарить вас за то, что вы нашли время написать этот отзыв. Мы рады, что смогли оправдать ваши ожидания, и с нетерпением ждем возможности встретить вас в ближайшее время, чтобы насладиться великолепными мексиканскими Карибами.

10/10 Excellent

Marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, loved the walk to and from anywhere, the italian and grill restaurants were the best! All around, I would come back!
Stayed 7 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hi Marisol, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hi Patricia, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

8/10 Good

Tamika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for our family trip. The room was clean and adequate size. The food options were vast and all very tasty. The beach access was easy and beautiful. Staff were also quite friendly and helpful. Our kids loved the pool. There were shallow areas and deeper areas and it was quite large so you didnt feel on top of anyone. The property is huge so if you are in a building closer to the pool prepare for a long walk to and from breakfast in the dining hall. It's a scenic walk so we didnt mind. Also, this may be a pro or a con depending but we loved the various wildlife around the facility.. particularly the Coatis, just watch your meal or they may steal it! It's not really walking distance to anything so you would need a car or tour bus if you want to go exploring outside of the resort. Good value for money
Stayed 3 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hi Tamika, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

8/10 Good

Michael A, Huntington

Stayed 5 nights in Feb 2024

4/10 Poor

Joanna

Stayed 5 nights in Apr 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and great help!
Stayed 4 nights in Apr 2024
Response from Social Media Team on 15 Apr 2024
Dear Vanessa, I'm glad to hear you had an amazing stay! We hope see you soon!

10/10 Excellent

SHAWNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort property was beautifully surrounded by palm trees and overlooking the beach. Dining areas including buffet, sit down restaurants, and bars were nicely decorated. Pool and beach facilities were great.
Stayed 5 nights in Apr 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hi Shawna, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 5 nights in Mar 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hi Benjamin, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the glorious Mexican Caribbean.

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, absolutely beautiful beach with crystal clear water and white sand. Food was ok, not too many options but overall delicious. Room was very spacious and looked newly remodelled. 4 out of 5 overall
Stayed 7 nights in Mar 2024
Response from Social Media Team on 15 Apr 2024
Dear Anna,Sounds like you had a lovely time! It's great to hear that you enjoyed the beautiful beach and the spacious, newly remodeled room. Thanks for sharing your experience!

8/10 Good

Jason, San Clemente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located on beautiful Maroma Beach. Power white sand with warm clear emerald green and blue water. Walking along the beach is beautiful and relaxing. The resort is largely in the jungle with a long path to the beach and pool area. Sit down restaurants are available if reservations are made in advance and the staff really are eager to please. The chefs would benefit from cooking lessons but are very eager to please and learn. The resort is remote and about 30 minutes from Playa Del Carmen making the resort a little remote and quiet.
Stayed 6 nights in Mar 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hi Jason, we want to thank you for taking the time to write this review. We are sorry to hear that your stay at Catalonia Playa Maroma was not as enjoyable as you expected; we appreciate your feedback, and we will use it to improve our services and facilities. Looking forward to welcoming you soon to enjoy the grand Mexican Caribbean. Once again, thank you for your feedback and for choosing Catalonia Playa Maroma!

10/10 Excellent

Daniel William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, all the food, and options.
Stayed 6 nights in Mar 2024
Response from Catalonia Playa Maroma on 29 Apr 2024
Hi Daniel, we want to thank you for taking the time to write this review. We are thrilled to be able to meet your expectations, and we look forward to welcoming you soon to enjoy the grand Mexican Caribbean.