Hotel Dekat Plainwell Performing Arts Center

"The property was very new and very clean! Breakfast was quite good and offered a good variety."

"The beds were super comfy and the location was very convenient off the way. Friendly staff at checkIn and checkout!"

"Good shake for the buck."

"Nice clean room, friendly staff extra helpful I forget my key alot and they are always so understanding and nice! They rlly try to help with whatever they can its nice to be around such friendly ppl!"

"There were a ton of homeless people outside the building, but the security measures were very strong and the facilities were extremely clean and safe. The parking was additional which was frustrating. Otherwise the staff and amenities were stellar."

"The hotel cancelled my res"

"The hotel was nice and clean. My only complaint is the pools area need to be more maintained. I was also under the understanding that they had a free breakfast for guest."

"My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back."

"The staff were nice and the room was clean, however, the mattress had huge sags in it. It was so bad, I was stunned by it. The staff knows, but their hand are tied. The mattress was so saggy that the bed could not even be made properly. I can sleep anywhere, so I managed. I was in room 154 on the corner and it would be impossible to make this mattress worse. This experience has made me decide to never go to another Red Roof. That said, the staff and receptionist were wonderful and...

"Loved this hotel, beautiful room. Lobby bar was so cozy and staff was friendly and attentive. Great pool, spa and restaurant options. I’ll definitely be back here."

"Clean, breakfast was great, view was awesome. The activity in the morning is a great idea."

"love staying here"

"We like the location due to it being off the highway eliminating the noise. The fitness center only had a working tread mill. That was disappointing. Breakfast was okay. It needed to be monitored better and restocked when low(muffins, eggs, utensils). Enjoyed the specialty coffee in the lobby. Beds were comfortable. I had to screw down the toilet seat or it would have come right off when used. Luckily I wipe down surfaces before using and found that out. The floor by the pool and elevator were...

"We showed up for our check in only to find that they had given our room to someone else and were sold out for the night. No refund issued. "

"I booked Upjohn House but was told I had to come to Henderson Castle to get the keys, and I should stay there instead. It was nice enough, the setting of Henderson Castle is beautiful. I had a lovely French breakfast my first morning, but when I came down the second morning, no one was around, I was told breakfast was from 6:30-9:30, and I was downstairs at 7:00. So no breakfast the second day, I was really disappointed as I left the place. I liked my little room, the bed was comfortable and...