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"Room clean tidy tiles need grouting in bathroom"

"Another outstanding stay. After a long day of travelling, you cannot believe how happy I was to receive a seamless check in, complete with a smile and welcome back! She was amazing! The room was excellent and absolutely spotless. Great firm and soft pillows, coffee machine A+. Some visitors may be bothered by James St traffic (or early guest departures). Checkout was just as good as checking in - he was friendly, professional and efficient. I do look at other options when staying in Toowoomba but always end up coming back to Platinum."

" Fantastic location. The motel is within easy walking distance of shops, which made grabbing anything I needed super convenient. Public transport is also close by, and it was really simple to catch a bus. A great spot for anyone wanting comfort and accessibility. "

"Booking in was easy and the staff were very helpful. The room was very clean and suited my needs perfectly."

"Clean and well appinted"

"Property appears to be run down. Staff were pleasant. Bed was comfortable. Overall, expectations set from booking online were not met. I cannot see myself staying at this property again unless it undergoes significant renovations/upgrades."

"Parking is safe and secure, rooms are generous in size and beautifully maintained. The bird life in the area is amazing and can be watched whilst relaxing in the garden areas."

"Would be good to have an internal latch/lock on the balcony screen door"

"Lady at reception was friendly, tea coffee sugar biscuits Vegemite honey and jam supplied very thoughtful. "