Hampton Inn & Suites Cranberry Pittsburgh Reviews

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Reviews of Hampton Inn & Suites Cranberry Pittsburgh

Hampton Inn & Suites Cranberry Pittsburgh

10015 Pendleton Way, Cranberry Township, PA

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Tianchen

Travelled with group

17 May 2024

Liked: Amenities

Nice place

Stayed 1 night in May 2024

Response from Mayela - General Manager on 17 May 2024

Thank you so much for taking the time to leave a great review and comment! We hope to welcome you back soon!

10/10 Excellent

Kiersten

Business traveller, Travelled with partner

13 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property and value! The hotel is newer, clean, and pleasantly decorated. We appreciated the extra details at the breakfast buffet, as well. Highly recommend.

Stayed 1 night in May 2024

Response from Mayela - General Manager on 14 May 2024

Thank you so much for taking the time to leave a your wonderful comments and review. We are THRILLED you enjoyed your stay with us. We love our hotel and our guest! We hope to welcome you back soon!

10/10 Excellent

Stanley

8 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2024

Response from Mayela - General Manager on 10 May 2024

Thank you for taking the time to leave the great review! We are so happy you enjoyed your stay and your room. We hope to welcome you back soon!

10/10 Excellent

Mandy, Clifton Heights

Travelled with family

7 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were only here over night.

Stayed 1 night in May 2024

Response from Mayela - General Manager on 8 May 2024

One night, but we are happy it was a great one! Thank you for taking the time to leave the great review. Every comment and review matters to our team!

8/10 Good

Bianca, Medina

6 May 2024

Liked: Cleanliness, amenities, property conditions & facilities

Hotel room was very clean and close to lots of shopping/dining!

Stayed 1 night in May 2024

Response from Mayela - General Manager on 6 May 2024

Thank you so much for your review and comments! Our team appreciates your business, and we hope to see you again soon!

8/10 Good

Jannalee

Travelled with family

24 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean but too noisy at night and morning time. Other Guest were too loud.

Stayed 2 nights in Apr 2024

Response from Mayela - General Manager on 24 Apr 2024

Thank you for your review and comments! You can always rely on us for a clean room and great service. We apologize for the noise and hope you overall enjoyed your stay! We hope to welcome you back soon!

10/10 Excellent

Jonathan

24 Apr 2024

Stayed 1 night in Apr 2024

Response from Mayela - General Manager on 15 May 2024

Thank you so much for taking the time to leave your great review. We're glad you enjoyed your stay, and we hope to welcome you back soon!

10/10 Excellent

JENNIFER

Travelled with family, Travelled with pets

15 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked that the floors were not carpet since it seems it would be more sanitary. The bed was comfortable and the lighting was good.

Stayed 1 night in Apr 2024

Response from Mayela - General Manager on 18 Apr 2024

Thank you for sharing your comment and review! We love our floors and guest rooms, and are glad you do too! We hope to welcome you back soon.

10/10 Excellent

Simde, Schwenksville

9 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great setup and very clean

Stayed 1 night in Apr 2024

Response from Mayela - General Manager on 18 Apr 2024

Thank you for sharing your comment and review! We love our guest rooms and are glad you do too! We hope to welcome you back soon.

10/10 Excellent

Kevin

7 Apr 2024

Liked: Property conditions & facilities

great stay, very clean and lovely

Stayed 1 night in Apr 2024

Response from Mayela - General Manager on 19 Apr 2024

Thank you so much for your comments and review! We really appreciate it. We hope to welcome you back soon!

10/10 Excellent

Michaela

Travelled with family

5 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay. Very clean and modern.

Stayed 1 night in Apr 2024

Response from Mayela - General Manager on 19 Apr 2024

Thank you so much for your comments and review! We really appreciate it!! We hope to welcome you back soon!

10/10 Excellent

Brandy

Travelled with partner

2 Apr 2024

Liked: Amenities

We are always hesitant when we have to come to this area for cardiology appointments, but this experience was amazing from minute one. The staff is very friendly and helpful, the hotel is clean and appealing, and we had everything we needed for a comfortable stay!

Stayed 1 night in Apr 2024

Response from Mayela - General Manager on 19 Apr 2024

Thank you so much for your comments and review! We really appreciate it and will be sure to pass along your comments to the department managers and staff! We hope to welcome you back soon!

10/10 Excellent

Sarah

30 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2024

Response from Mayela - General Manager on 20 Apr 2024

Thank you so much for your review! We hope to welcome you back soon!

10/10 Excellent

Ji, Virginia Beach

Travelled with family, Travelled with family and small children, Travelled with pets

30 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff

Stayed 1 night in Mar 2024

Response from Mayela - General Manager on 20 Apr 2024

Thank you for your score! Every review helps us improve. We hope to welcome you back soon!

10/10 Excellent

Mianda

27 Mar 2024

Liked: Cleanliness, property conditions & facilities

Excellent service from manager Robin in Cranberry,PA! Rooms were clean, elegant and loved the shower! Secured and friendly!

Stayed 1 night in Mar 2024

Response from Mayela - General Manager on 20 Apr 2024

Thank you so much for your review and comments! I’ll be sure to pass along your review to Robin, we appreciate it! We hope to welcome you back soon!

10/10 Excellent

David

Travelled with partner

25 Mar 2024

Great location and great restaurants in the area. Friendly staff and very clean property.

Stayed 1 night in Mar 2024

Response from Mayela - General Manager on 20 Apr 2024

Thank you so much for your review and comments! We hope to welcome you back soon!

10/10 Excellent

Charles

18 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The property was hard to find. The address did not appear in our GPS and Google maps

Stayed 1 night in Mar 2024

Response from Mayela - General Manager on 20 Apr 2024

Thank you for letting us know. I’ll look into the major gps systems and ensure our building has the correct coordinates. I appreciate the great review and your comment to improve. We hope to welcome you back soon!

10/10 Excellent

Joseph

Travelled with family

3 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall very good. Room clean and well prepared. No towel racks to hang wet towels?

Stayed 1 night in Mar 2024

Response from Mayela - General Manager on 19 Apr 2024

Thank you so much for your comments and review! We really appreciate it and will be sure to pass along your comment about the towels to the department manager and staff! We hope to welcome you back soon!

8/10 Good

Verified traveller

Travelled with family

5 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice accommodations, but noisy.

Hotel was comfortable and clean enough, but the walls and floors seemed very "thin" - could EASILY hear people walking in the hallway and walking in the room above us, as if this was a cheaply constructed hotel.

Stayed 1 night in Feb 2024

8/10 Good

Donnie

Business traveller

2 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2024

8/10 Good

Bruce

Travelled with partner

28 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice looking property and area. Clean rooms. Thank you.

Stayed 1 night in Jan 2024

6/10 Okay

Maria

Travelled with family

27 Jan 2024

Stayed 1 night in Jan 2024

10/10 Excellent

Edward

24 Jan 2024

Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

21 Jan 2024

Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Travelled with family

19 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2024

10/10 Excellent

Pamela

Travelled with family

6 Jan 2024

Liked: Amenities, property conditions & facilities

Stayed 1 night in Jan 2024

6/10 Okay

Patrick

Travelled with family and small children

28 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great....except the breakfast...which was abysmal. None of the drinks in the fountain machine worked. The "hot" foods were barely room temperature and most tasted like they had been out for hours upon hours. Many of the items were out and were not replenished. Overall very disappointing especially considering the amazing breakfast we had at a competitor.

Stayed 1 night in Dec 2023

10/10 Excellent

Holly

Travelled with family

25 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great place for our stopover on the Pennsylvania Turnpike. Everything was clean and the breakfast was great. Thanks!

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

18 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

15 Dec 2023

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller

12 Dec 2023

Liked: Staff & service

Disliked: Cleanliness

Front desk customer service

Stayed 1 night in Dec 2023

10/10 Excellent

Andy

11 Dec 2023

Stayed 1 night in Dec 2023

6/10 Okay

Lesa

27 Nov 2023

Stayed 3 nights in Nov 2023

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children

26 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the security on the elevators. The friendliness of the staff was wonderful. Coffee and breakfast amazing!!

Stayed 4 nights in Nov 2023

10/10 Excellent

Darla

Business traveller

17 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and comfortable hotel in a convenient location. Great for business travel.

Stayed 3 nights in Nov 2023

Response from Kylee on 19 Nov 2023

Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 Excellent

Steve

15 Nov 2023

Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Travelled with family, Travelled with group

12 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location near restaurants.

Stayed 1 night in Nov 2023

Response from Kylee on 19 Nov 2023

Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 Excellent

John

11 Nov 2023

Stayed 2 nights in Oct 2023

10/10 Excellent

Suzanne

9 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2023

Response from Kylee on 19 Nov 2023

Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 Excellent

DONNA

29 Oct 2023

Stayed 1 night in Oct 2023

Response from Kylee on 19 Nov 2023

Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 Excellent

Toni

Travelled with family

25 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms and staft were very nice.

Stayed 1 night in Oct 2023

Response from Kylee on 27 Oct 2023

Thank you for taking a moment to share your experience. I am happy to hear you found our property and staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Darnell

Travelled with family

22 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2023

Response from Kylee on 27 Oct 2023

10/10 Excellent

Hyeongu

22 Oct 2023

Stayed 2 nights in Oct 2023

Response from Kylee on 19 Nov 2023

Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 Excellent

Marjorie

21 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2023

Response from Kylee on 19 Nov 2023

Your satisfaction is always our top priority. Thank you for taking the time to share your experience. We appreciate your review and look forward to hosting you again in the future.

10/10 Excellent

Louise

Travelled with group

16 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 4 nights in Oct 2023

Response from Kylee Fritzius on 17 Oct 2023

Thank you for taking the time to leave your review. We appreciate your feedback and look forward to hosting you again, soon!

8/10 Good

Marco

Travelled with partner

16 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All was good

Stayed 1 night in Oct 2023

Response from Kylee Fritzius on 17 Oct 2023

Thank you for taking the time to write this review. We appreciate your feedback and look forward to hosting you again!

8/10 Good

Susan M

Travelled with partner

15 Oct 2023

Liked: Amenities, property conditions & facilities

The bed was so comfortable. The pillows were a little high.

Stayed 1 night in Oct 2023

Response from Kylee Fritzius on 17 Oct 2023

Thank you for taking the time to write this review. We appreciate your feedback and are glad to hear that you enjoyed your stay. We look forward to hosting you again!

10/10 Excellent

Erin

Travelled with family and small children

15 Oct 2023

Liked: Property conditions & facilities

Clean modern rooms. Well kept hotel.

Stayed 1 night in Oct 2023

Response from Kylee Fritzius on 17 Oct 2023

Thank you for taking the time to write this review. We appreciate your feedback as it allows us to focus on areas of improvement. We are happy to hear our housekeeping is staying on track. Thank you again! We look forward to future stays from you.

8/10 Good

Graham

9 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had one problem. When we checked into our room there was food in the refrigerator and indications the bathroom had not been cleaned (toilet paper in the toilet). The front desk immediately provided us with another room but we had had a long day and we did move. Just another hassle. Graham Morgan

Stayed 1 night in Oct 2023

Response from Kylee Fritzius on 14 Oct 2023

Thank you for taking the time to write this review. Your feedback allows to work on areas of improvement. I apologize that housekeeping missed the mark on your first room. I'm sorry to hear you experienced poor breakfast service. I will relay this information to our staff. We hope you consider another stay with us in the near future!

8/10 Good

Ruslana

Travelled with family

8 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great complimentary breakfast

Stayed 2 nights in Oct 2023

Response from Kylee Fritzius on 14 Oct 2023

Thank you for taking the time to write a review! We are happy to hear you enjoyed your stay and complimentary breakfast! We look forward to hosting you again in the near future!