View from property
Check availability

Reviews of Hotel Neptun – Lifeclass Hotels & Spa, Portorož

4 out of 5
Hotel Neptun – Lifeclass Hotels & Spa, Portorož
Obala 33, Piran

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 103 reviews" "
Rating 8 - Good. 46 out of 103 reviews" "
Rating 6 - Okay. 11 out of 103 reviews" "
Rating 4 - Poor. 9 out of 103 reviews" "
Rating 2 - Terrible. 1 out of 103 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Stayed 1 night in Jul 2023

10/10 Excellent

Davor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family bycicle vacation
Not enough parking space unfortunately. It was great to have everything available for bycicles.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and excelent location.
Stayed 5 nights in Aug 2019
Response from Guest Relations on 10 Sept 2019
Dear Anonymous, thank you very much for your positive review and nice compliments about our Employees that we will kindly give forward. We are delighted that you had a nice stay in hotel Neptun. We look forward to host you again. Kind regards, Guest Relations Officer

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself is a very nice building and is very clean and well maintained. What is missing form many of these reviews, and the hotel site itself, is the fact that the Neptun does not have a reception desk, which means you need to do everything at the hotel next door. This includes entering the hotel after returning from dinner as the front door is locked. You walk up many steep stairs, and then have to walk down a very dark street to access the hotel. All access is by very steep stairs or streets, so this is not the place to stay if you find steep inclines difficult. The parking lot was completely full and difficult to find parking in. The key works part of the time, and when you discuss anything with the staff none of them seem to enjoy their job and I felt like my questions were annoying them. Only one lady was pleasant to deal with. Also note that the bar/lounge doesn't even open until 7pm. Getting through/from their pool area is like a mouse in a maze, and then you cannot get back through the doors from the other hotel to the Neptun. Definitely not a 4* experience.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one-day breakaway
We drove to the seaside for one night with our kids. They loved it as did we. Large childrens play room, access to two pool areas, decent breakfast... The hotel itself is a bit old but very well maintained. We asked at check-in if we can go for dinner at the hitel and they told us they might be full and that they won't know until the dinner stars. Either they have very poor booking planning or the lady at check-in didn't wonna bother with us. I think it's the later... We past by dinner area when returning from the pool and it looked empty. So book half-.board in advance in you plan to eat at the hotel;).
Stayed 1 night in Jun 2019
Response from Guest Relations on 8 Jul 2019
Dear Anonymous, Thank you very much for your positive review. We are delighted that you had a nice stay in Hotel Neptun and were satisfied with the breakfast, the swimming pools and the mini club. Normally, our staff is always friendly and welcoming. With additional training, they learn the behavioral rules in relation to the guest. A satisfied and happy guest is naturally very important to us. We would be pleased to host you again and change your opinion. Kind regards, Guest Relations Officer

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star hotel, don't book it!!!
said, "4-star hotel", - not sure how they got 4 stars. very poor service, staff is rude and uniformative about their hotel and area around the hotel. A/c stopped working in the middle of the night, - no help there; had to open balcony, but it was very noisy; very little towel supplies and you HAVE to ask for pool towels (only in the morning if you run into cleaning staff); check-in was quick but nothing was explained; the room key was VERY hard to work; out of 4 outlets only 1 was working and nobody took care of it. WiFi was working poorly or not working at all. Don't book this hotel
Stayed 3 nights in Sep 2018

8/10 Good

Ísaksson

Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful stay in Portoroz.
Our stay at the Neptun hotel was very pleasant . We had a room with a fabulous view over the sea and harbour. The room was big and comfortable. Breakfast was excellent but the dinner in our half-board was somewhat mediocre. The indoor-outdoor pool area, which is shared with the other "Wellness" hotels was very nice but due to a large number of stairs from the Neptun it is only suitable for fairly fit individuals. The same is true for access to the Neptune from the main streat in Portoroz. The hotel is in an excellent location and Portoroz is a beautiful town with only 3 km walk to the old town of Piran. We used GoOpti vans to get to and from the Trieste (Montfalcon) airport which worked very well (70-80 Euros each way). Thanks for a nice stay.
Stayed 10 nights in Aug 2018
Response from Guest Relations on 25 Sept 2018
Dear Mr. Isaksson, Thank you very much for your positive review. We are delighted that you had a wonderful stay in hotel Neptun and were satisfied with the room and the breakfast. We look forward for hosting you again. Kind Regards, Guest Relations Officer

10/10 Excellent

Bostjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spa in the hotel.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

10/10 Excellent

Nemanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, except for the extra bed which was a not-so-soft sofa (not a bed, but a sofa with no arms and back side) and the bath-robes that are placed in the room as if they are for the guests' convenience, but are for rent at an extra cost. I suppose the people going to the treatments find it convenient to have the robes to be rented directly in the room, but otherwise it's not elegant to turn the room into a shop by displaying products with price tags that are not to be touched if not needed. Seemed like a dishonest tactic. Next, you start wondering if you can use all the towels for free, or if you may use the chairs, or turn on all the lights for free. Maybe some of them are for rent. Also, we're not going there to read all the fliers and instructions materials in the room. This issue was an annoyance for me, but otherwise the hotel is Ok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning unavailable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotelroom was bright, really spacius and also the balcony was big. There were separate toilet and bathroom which was nice. We didn´t find information before coming that hotel has parkingplaces so we paid triple price for parking along the street.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war seht schön! Das Doppelbett hatte eine durchgehende Matratze und eine große Bettdecke für 2 Personen.
Stayed 3 nights in Apr 2024

6/10 Okay

ALESSANDRO

Stayed 4 nights in Jan 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consigliatissimo in ogni aspetto
Stayed 1 night in Dec 2023

4/10 Poor

Marko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkplatz könnte im Preis inkludiert sein und sollte erst am Abend des Aufenthaltes geräumt werden müssen. Die Liegen am Strand sollten ebenfalls im Preis für Gäste enthalten sein.
Stayed 1 night in Aug 2023

6/10 Okay

FABIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Consigliate camere di livello superiore alle camere di livello base. Possibilmente fronte mare...vista molto bella.
Stayed 3 nights in Aug 2023

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Camera spaziosa , confortevole , condizionatore rumoroso e mal gestibile . Pulizia molto curata . I servizi lasciano molto a desiderare.
Stayed 2 nights in Jul 2023

10/10 Excellent

FRANCK GEORGES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
piscine à l'eau de mer, proximité des commerces et de la plage . Des multitudes de bancs pour se poser
Stayed 9 nights in Jul 2023

8/10 Good

Vito

Liked: Cleanliness, staff & service, property conditions & facilities
Life class 👍
Stayed 3 nights in Apr 2023

8/10 Good

Cecilia

Travelled with partner
Liked: Cleanliness
L'hotel è rinnovato e le camere sono confortevoli, anche se la temperatura era veramente troppo alta. Ottime la colazione e la cena a buffet. Poco agevole invece il parcheggio e i passaggi tra un hotel e l'altro. Avremmo gradito meno vincoli orari per i pasti per sfruttare al meglio la palestra che apriva tardi e le piscine che invece chiudevano alle 21 (la cena era programmata alle 19.45)
Stayed 1 night in Dec 2022
Response from Guest Realtions Manager on 23 Dec 2022
Gentile signora Cecilia,Grazie per il suo messaggio e per il suo tempo che ci ha dedicato e ci ha fatto sapere la sua preziosa opinione. La sua fiducia significa molto per noi. Siamo lieti che abbia scelto LifeClass Hotels & Spa per le sue vacanze di quest'anno. Vi auguriamo tutto il meglio e speriamo di ospitarvi di nuovo in futuro nel nostro Hotel Neptun o in uno dei nostri sei hotel. In occasione delle feste, vi auguriamo tanto calore, felicità e tante cose buone nel Nuovo Anno 2023.Cordiali saluti. Sempre benvenuti.Guest Relations Manager,Denis Lukić.

4/10 Poor

Anton

Travelled with group
Liked: Property conditions & facilities
Für die Sterne ein katastrophales Frühstück. Kein Service, keine frischen Produkte kein Fisch Alles lieblos
Stayed 2 nights in Sep 2022
Response from Guest Realtions Manager on 24 Sept 2022
Sehr geehrter Herr Anton,Vielen Dank für Ihre Nachricht und die Zeit, die Sie sich genommen haben, um uns Ihre geschätzte Meinung mitzuteilen. Ihr Vertrauen bedeutet uns viel. Wir freuen uns, dass Sie sich für Ihren diesjährigen Urlaub für LifeClass Hotels&Spa entschieden haben. Auch wenn diesmal nicht alles nach Ihren Vorstellungen verlief, ist es uns stets ein Anliegen, jedem Gast einen schönen und angenehmen Urlaub zu zaubern, der ihm noch lange nach seiner Abreise in angenehmer Erinnerung bleiben wird. Bitte teilen Sie uns in Zukunft Ihre Unzufriedenheit während Ihres Aufenthaltes mit, da es für uns schwierig ist, einem Gast zu helfen, der bereits angereist ist. Dafür danken wir Ihnen auch in Zukunft ganz herzlich. Wenn wir Sie versehentlich in irgendeiner Weise verletzt haben, entschuldigen wir uns aufrichtig. Wir wünschen Ihnen alles Gute und hoffen, Sie in Zukunft wieder in einem unserer sechs Hotels begrüßen zu dürfen.Immer willkommen. Mit freundlichen Grüßen.Guest Relations Manager,Denis Lukić.

8/10 Good

GUILLERMO

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2022

6/10 Okay

Eleonora

Travelled with partner
Liked: Cleanliness
Il prezzo è sicuramente il punto di forza rispetto ad altre strutture simili. Molto caotico il parco piscine. Carina l'area benessere anche se per arrivarci bisogna fare chilometri... Se cercate un weekend in coppia intimo non è esattamente la soluzione ideale
Stayed 1 night in Mar 2022
Response from Guest Relation Manager on 15 Mar 2022
Gentile Signora Eleonora, La ringraziamo per La Sua opinione. Ci fa piacere, che abbia scelto LifeClass Hotels & Spa per le Sue vacanze, anche se questa volta non era tutto secondo i Suoi gusti. Abbiamo inteso la Sua percezione ben intenzionata come un messaggio positivo, poiché le Sue parole ci hanno dato una ventata di freschezza in più per poter essere ancora migliori. Ma abbiamo seriamente studiato tutte Le vostre percezioni e immediatamente informato tutti i Manager responsabili per organizzare l'organizzazione ei servizi ai nostri ospiti dell'Hotel Neptuna. A tal fine, permetteteci di ringraziarvi ancora sinceramente per la vostra sincerità e fiducia. Vi auguriamo tutto il meglio e speriamo di ospitarvi di nuovo in futuro nel nostro Hotel. Sempre benvenuti. Cordiali Saluti. Guest Relations Manager, Denis Lukić.

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se devo proprio trovare un difetto è la chiusure delle porte delle camere, stando all'interno della prooria camera si sentono tropoo e danno fastidio.
Stayed 1 night in Dec 2021
Response from Guest Relation Manager on 12 Jan 2022
Gentile signora/re, Grazie per il suo messaggio e per il suo tempo che ci ha dedicato e ci ha fatto sapere la sua preziosa opinione. La sua fiducia significa molto per noi. Siamo lieti che abbia scelto LifeClass Hotels & Spa per le sue vacanze di quest'anno. Vi auguriamo tutto il meglio e speriamo di ospitarvi di nuovo in futuro nel nostro Hotel Neptun o in uno dei nostri sei hotel. Cordiali saluti. Sempre benvenuti. Guest Relations Manager, Denis Lukić.

10/10 Excellent

Baiocco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Era collegata alle terme. Ci si poteva andare direttamente dal hotel
Stayed 2 nights in Oct 2021

10/10 Excellent

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto ok come sempre
Stayed 3 nights in May 2021

6/10 Okay

Elli, Klagenfurt

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Die Zimmer waren sehr groß und hell. das Frühstück war trotz der Coronamaßnahmen ziemlich o.k. Das Einchecken ins Hotel dauerte ewig. Es kannte sich nur 1 Rezeptionistin aus. Ansonsten war es ein schöner Aufenthalt
Stayed 2 nights in Aug 2020

10/10 Excellent

Dragan, Stuttgart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel Saubere Zimmer sehr guter Service klasse Lage
Stayed 4 nights in Aug 2020

8/10 Good

Edin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
utes hotel
Das hotel war schön. Freundliches personal.
Stayed 2 nights in Jul 2020

8/10 Good

Petr

Stayed 3 nights in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert
Schönes Hotel, gutes Frühstück!
Stayed 2 nights in Jun 2020

8/10 Good

VIRGINIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Guest Relations on 3 Sept 2019
Dear Mrs. Virginia, thank you very much for your positive review. We are delighted that you had a wonderful stay in hotel Neptun. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Guest Relations on 17 Aug 2019
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Neptun. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Guest Relations on 10 Aug 2019
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Neptun. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
großes Zimmer, großes Bad , großer Balkon, sehr sauber
Stayed 3 nights in Apr 2019
Response from Guest Relations on 7 May 2019
Sehr geehrter Anonymous, vielen Dank für Ihre positive Bewertung. Es freut uns zu lesen, dass Sie Ihren Aufenthalt bei uns genossen haben und mit dem Zimmer zufrieden waren. Wir würden uns freuen Sie bald wieder bei uns verwöhnen zu dürfen. Mit freundlichen Grüßen, Guest Relations Officer

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione,camera spaziosa con meravigliosa terrazza vista mare,comodo per accesso alle terme e spa portorose e slovenia. Buono anche come ristorazione.
Stayed 3 nights in Mar 2019
Response from Guest Relations on 30 Mar 2019
Gentile Anonymous, Grazie per la Sua opinione positiva. Ci fa un gran piacere, che abbia scelto LifeClass Hotels&Spa e abbia passato un bellissimo soggiorno nell’ hotel Neptun. Siamo contenti che Le siano piaciuti sia la camera che le piscine. Saremo onorati di ospitarLa di nuovo nel nostro hotel. Cordiali Saluti, Guest Relations Officer

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bella struttura, tutti gli hotel sono collegati ed hanno il centro termale in comune. Alcuni servizi a pagamento eccessivo ( accappatoio a 6€)
Stayed 1 night in Mar 2019
Response from Guest Relations on 28 Mar 2019
Gentile Anonymous, Grazie per la Sua opinione positiva. Ci fa piacere, che abbia scelto LifeClass Hotels&Spa e abbia goduto un bellissimo soggiorno nell’hotel Neptun. LifeClass Hotels&Spa è un complesso con sei hotel differenti. Per la prossima volta, le suggerisco di prenotare hotel Slovenija****. Nel prezzo sono inclusi anche l’accappatoi. Saremo onorati di ospitarLa di nuovo nel nostro hotel e di accontentarLa. Cordiali Saluti, Guest Relations Officer

8/10 Good

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coccole
Direi tutto bene, non si mangia come in italia, ma comunque discretamente
Stayed 2 nights in Mar 2019
Response from Guest Relations on 11 Mar 2019
Gentile Signore Roberto, Grazie per la Sua opinione positiva. Ci fa un gran piacere, che abbia scelto LifeClass Hotels&Spa e abbia passato un bellissimo soggiorno nell’ hotel Neptun. Saremo onorati di ospitarLa di nuovo nel nostro hotel. Cordiali Saluti, Guest Relations Officer

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphère de vacances même en décembre
Au bord de la méditerranée ambiance de vacances même en décembre accès à pied au bord de la mer. Hotel confortable (groupe d'hotels , changement par rapport à l'hotel initial) Complexe Piscine agréable avec eau de mer ''des profondeurs'' avec des qualités de bien être ... ? (dommage sauna pas inclus et prévoir 2H parait il ..!) Chambre confortable assez grande , balcon avec aperçu sur la mer. Petit déjeuner correct .
Stayed 1 night in Dec 2018
Response from Guest Relations on 12 Dec 2018
Dear Mr. Vincent, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Neptun and were satisfied with the room and the breakfast. We look forward for hosting you again. Kind Regards, Guest Relations Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una vacanza rilassante e rigenerante. Bel posto in riva al mare.
Stayed 3 nights in Nov 2018
Response from Guest Relations on 11 Dec 2018
Gentile Anonymous, Grazie per la Sua opinione positiva. Ci fa un gran piacere, che abbia scelto LifeClass Hotels&Spa e abbia passato un bellissimo soggiorno nell’ hotel Neptun. Saremo onorati di ospitarLa di nuovo nel nostro hotel. Cordiali Saluti, Guest Relations Officer

8/10 Good

GIANNI

Positivo. Qualche appunto su colazione e cena self service (scelta limitata)
Stayed 2 nights in Nov 2018
Response from Guest Relations Officer on 11 Dec 2018
Gentile Signore Gianni, Grazie per la Sua opinione positiva. Ci fa un gran piacere, che abbia scelto LifeClass Hotels&Spa e abbia passato un bellissimo soggiorno nell’ hotel Neptun. Saremo onorati di ospitarLa di nuovo nel nostro hotel. Cordiali Saluti, Guest Relations Officer

6/10 Okay

Marco

Liked: Cleanliness, staff & service, room comfort
Il posto è bellissimo, senza dubbio, l'Hotel Neptune all'arrivo si dimostra bello, ristrutturato da poco, ma per accedere bisogna passare attraverso l'Apollo, sempre della stessa catena, come gli hotel li attorno. Tutto sempre molto pulito, camera ampia e luminosa, terme tra le più belle viste in giro. I problemi si hanno con il parcheggio veramente piccolo e a pagamento 5€/giorno, altrimenti paghi il prezzo del parcheggio per strada su striscia blu; la cucina è veramente dozzinale, di qualità media bassa: pasta sempre scotta e con condimenti base, come anche la semplice pomodoro e basilico, ma in generale insufficiente; inoltre, l'acqua presa a cena va consumata, poiché non la ritroverai sul tavolo il giorno dopo... almeno il vino si. Personale sempre cortese, impeccabile.
Stayed 9 nights in Aug 2018

8/10 Good

Andrea, Monza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel moderno con arredi e strutture nuove o recentemente rinnovate, parte del complesso di alberghi della catena Lifeclass: strutture di alta qualità, tutte unite con piscine e spazi SPA comuni, raggiungibili da qualunque hotel tramite scale e corridoi di interconnessione. Camera standard molto spaziosa e pulita, comodo letto matrimoniale davvero confortevole (cuscini un po' morbidi), tavolo e sedie per aperitivi e cene direttamente in camera, e balconcini che per la maggiorparte si affacciano sul mare, raggiungibile in 2 minuti scendendo una scalinata e attraversando la strada (il Neptun non ha l'ingresso direttamente sul lungomare ma un po' sopraelevato lungo una strada in salita). Offre prima colazione o mezza pensione. Il ristorante a buffet è aperto dalle 7 alle 10 e dalle 19 alle 21, un orario un po' scomodo per noi italiani. Qualità del cibo nella media (da ristorante a buffet), ma ampia varietà di piatti che incontrano i nostri gusti (spesso alcuni condimenti sono un po' saporiti). Da migliorare la pulizia delle stoviglie, spesso non impeccabili. Area SPA e Sauna Park grandi e piene di cose. In sauna, norma nei paesi dell'est, si entra nudi senza distinzione di percorso maschi/femmine (consentito solo l'uso del telo da loro fornito). Spiaggia privata. Mini Club. Prenotando online alcune cose potrebbero essere da pagare in loco e non incluse. Nel complesso siamo stati molto bene ed è un posto che consiglio.
Stayed 7 nights in Aug 2018
Response from Guest Relations on 30 Sept 2018
Gentile Signor Andrea, Grazie per la Sua opinione positiva. Ci fa piacere, che abbia scelto LifeClass Hotels&Spa e abbia passato un bellissimo soggiorno nell’ hotel Neptun. Siamo contenti che Le siano piaciuti sia la camera che le piscine. Saremo onorati di ospitarLa di nuovo nel nostro hotel. Cordiali Saluti, Guest Relations Officer

10/10 Excellent

angelica, firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo stupendo e terme molto belle
Tutto perfetto per quanta riguarda l'hotel: le camere molto ampie, pulizia, cibo vario e buono (soprattutto la colazione), le piscine termali sono stupende. Unico neo e' la quasi assenza della spiaggia e co.unque quell' che c'è è in lastricati.
Stayed 4 nights in Aug 2018
Response from Guest Relations on 22 Sept 2018
Gentile Signora Angelica, Grazie per la Sua opinione positiva. Ci fa un gran piacere, che abbia scelto LifeClass Hotels&Spa e abbia passato una bellissimo soggiorno nell’ hotel Neptun. Siamo contenti che Le siano piaciuti sia la camera che il cibo e le piscine. Saremo molto onorati di vederLa e di ospitarLa di nuovo nel nostro hotel. Cordiali Saluti, Guest Relations Officer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terme .. piscine e mare tutto vicino e molto gradevole.. ottima esperienza
Stayed 3 nights in Aug 2018
Response from Guest Relations on 23 Aug 2018
Gentile Anonymous, Grazie per la Sua opinione positiva. Ci fa piacere, che abbia scelto LifeClass Hotels&Spa e abbia passato un bellissimo soggiorno nell’ hotel Neptun. Siamo contenti che Le siano piaciute le Terme. Saremo onorati di ospitarLa di nuovo nel nostro hotel. Cordiali Saluti, Guest Relations Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ide vissza kell jönni :)
Szuper hotel, jók az ételek, különösen a vacsora (bár vacsoránál még a vízért is fizetni kell, nem keveset, ez fekete pont). A reggeli is jó, de lehetne picit változatosabb. Közel a part, csendes, remek a wellness, extra tágas a szoba és az erkély, tisztaság kitűnő, a személyzet kedves. A parkolás kissé nehézkes (nem mindig van hely). Egyik legjobb hely, ahol valaha voltam.
Stayed 4 nights in Aug 2018
Response from Guest Relations on 22 Sept 2018
Dear Anonymous, Thank you very much for your positive review and nice compliments about our Employees that we will kindly give forward. We are delighted that you had a wonderful stay in hotel Neptun and were satisfied with the room and the food. We look forward for hosting you again. Kind regards, Guest Relations Officer