Pinckard hotels from RM201

"Very nice room. Clean and kept at right temp."

"I'm going back to the Marriott. Tried the Hilton because of special rate. The paper thin walls, combined with what were likely inexperienced and/or disrespectful guests, the first night was a stream of banging doors, loud people and music/TVs. Had I not used my White Noise app, I would have gotten no sleep. Morning breakfast was confusing. I could have sworn the reservation said free breakfast, but that was for regular Hilton guests with points. The server in the breakfast area was working as hard as she could to do her job with cook-to-order items and get them out quickly despite impatient guests. The coffee was great. The maid service was nothing more than making the bed. No replenishment of coffee, towels, etc. The microwave didn't work unless you unplugged and replugged. The trash cans outside entrance and exit doors were overflowing. Couldn't access the pool with room key. I'm going back to the Marriott."

"The staff were so welcoming! It felt as though we were being welcomed as an awaited guest. Carol and Rebecca are absolutely ambassadors of the brand! We absolutely look forward to staying at this property again in the future! The room was good-sized, parking was easy, and the bathwater was HOT. The room was a little worn, but CLEAN. Convenient to coffee shop and restaurants nearby. "

"Checked in online was quick and easy. Room ready when I arrived. "

"Not enough towels"

"Yes"

"Nothing wrong with this hotel but nothing great about it either . The hot breakfast is decent ; the coffee is not very good . The rooms are big but they need a update to make them more modern . And the hotel is close to everything . "

"Gal at front desk could have smiled and spoke clearly. "

"The staff had to be hunted down to check in. The room was disgusting. Won’t be staying there again."