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Twinpalms Phuket

Photo gallery for Twinpalms Phuket

Featured image
Beach nearby, white sand, beach towels, beach bar
Beach nearby, white sand, beach towels, beach bar
Beach nearby, white sand, beach towels, beach bar
Outdoor pool, free pool cabanas, pool loungers

Overview of Twinpalms Phuket

VIP Access

Twinpalms Phuket

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket

Explore the area

  • Popular LocationSurin Beach3 min walk
  • Popular LocationPansea Beach7 min walk
  • Popular LocationLaem Singh Beach13 min walk
  • AirportPhuket (HKT-Phuket Intl.)21 min drive

Choose dates to view prices

About this area

Choeng Thale

Located in Choeng Thale, Twinpalms Phuket is near the beach. Sirinat National Park and Surin Beach reflect the area's natural beauty and area attractions include Phuket Fantasea and Blue Tree. Travelling with kids? Consider Patong Go-Kart Speedway and The Gibbon Rehabilitation Project. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Surin Beach - 3 min walk
  • Pansea Beach - 7 min walk
  • Laem Singh Beach - 13 min walk
  • Kamala Beach - 2 min drive
  • Bang-Tao Night Market - 4 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 21 min drive

Restaurants

  • Where to eat
  • Oriental Spoon Grill – Restaurant with a bar offering Thai cuisine. Serves breakfast, brunch and dinner daily.
  • Pool Bar – Poolside restaurant with a bar offering Asian cuisine. Serves lunch and light fare daily.
  • Palm Seaside Lounge & Bar – Beachfront seafood restaurant with a bar offering seafood. Open daily. Reservations required.
  • HQ Beach Lounge – Beachfront bar offering international cuisine. Open daily, happy hour available.

About this property

Twinpalms Phuket

Family-friendly resort with 3 restaurants and full-service spa
This resort features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a beach bar are on-site. All 97 rooms provide free WiFi and free wired Internet, LED TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include 24-hour room service, minibars and pillow menu.
Twinpalms Phuket offers 97 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. 40-inch LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.
Guests can indulge in a pampering treatment at the resort's full-service spa, Sun Spa Esthederm. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 765 per person
  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room

Conveniences

  • Lift
  • Free newspapers in reception
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Thai

Business services

  • Business centre
  • Computer station
  • Conference space (2126 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
This property is a certified Thailand SHA Plus hotel.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 765 per person (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Resort
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale
Twinpalms Phuket Choeng Thale
Twinpalms Phuket Resort Choeng Thale

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 516 out of 660 reviews
5 - Excellent 78%
Rating 4 - Good. 115 out of 660 reviews
4 - Good 17%
Rating 3 - Okay. 16 out of 660 reviews
3 - Okay 2%
Rating 2 - Poor. 9 out of 660 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 660 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Penthouses suite!
Location was great, amazing Wagyu Steak restaurant right next door was awesome. Breakfast in hotel disappointing and very basic
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is beyond expectations, great friendly courteous staff
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property, comfortable beds and pillows. Attentive staff.
Stayed 1 night in Mar 2020

2/5 Poor

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very much overpriced for what you get. Service is terrible. More trainee staff than actual staff. Not very welcoming. It’s also a joke that you have to pay for tooth brush or shaving kit at a 5 star hotel.
Stayed 6 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Phuket
Lovely hotel, comfortable room, nice beaches with efficient shuttle service. I didn’t check before booking, breakfast not included which is 750 Baht, I only had an omelette and a cup of tea so was an expensive oversight. however busy town around hotel with good restaurants to eat.
Stayed 4 nights in Feb 2020