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The Memory at On On Hotel

3.0 star property
Travelers step back in time at this historic hotel in Old Phuket Town, where attentive service creates a perfect base for exploring local culture

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The Memory at On On Hotel blends historical charm with modern amenities in Old Phuket Town. Guests value the 24-hour front desk, dry cleaning services, and helpful staff for tour planning. The nearby Phuket Weekend Market is perfect for experiencing local culture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Free minibar, in-room safe, desk, blackout curtains

Superior Room

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
HDTV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Junior Suite

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
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About the area

Located in Old Phuket Town neighbourhood, The Memory at On On Hotel is connected to a shopping centre. Phuket Weekend Market and Central Phuket are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Kata Beach. Looking to enjoy an event or a game while in town? See what's happening at Phuket Wake Park or Bangla Boxing Stadium.
Visit our Phuket travel guideOpens in a new window
Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000

What's nearby

  • Phuket Weekend Market - 2 min walk - 0.2 km
  • Thai Hua Museum - 3 min walk - 0.3 km
  • Sino-Portuguese Architecture - 5 min walk - 0.5 km
  • Talad Yai Market - 5 min walk - 0.5 km
  • Jui Tui Shrine - 7 min walk - 0.6 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 50 min drive

Restaurants

  • ‪ตู้กับข้าว (Tu Kab Khao) - ‬1 min walk
  • ‪Tom Yum Goong - ‬1 min walk
  • ‪Little Phuket - ‬1 min walk
  • ‪Café Amazon - ‬1 min walk
  • ‪คุณจี๊ดยอดผัก (Khun Jeed Yod Pak) - ‬1 min walk

About this property

The Memory at On On Hotel

Hotel near Phuket Weekend Market
The Memory at On On Hotel provides amenities, such as an airport shuttle and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), ATM/banking services and a front desk safe
  • A 24-hour front desk, a gift shop and tour/ticket information
  • Luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at The Memory at On On Hotel have comforts, such as air conditioning and free stocked minibars, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Fridges, daily housekeeping and desks

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 705 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0835555002231

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

Frequently asked questions

Is The Memory at On On Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Memory at On On Hotel?

The Memory at On On Hotel doesn't offer parking.

What time is check-in at The Memory at On On Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Memory at On On Hotel?

Checkout is at noon.

Does The Memory at On On Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 900 per vehicle applies.

Where is The Memory at On On Hotel located?

Located in Old Phuket Town, this hotel is steps away from Phuket Weekend Market, Sino-Portuguese Architecture and Talad Yai Market. Limelight Avenue Phuket and Thai Hua Museum are also within 10 minutes.

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Reviews

The Memory at On On Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 449 out of 673 reviews
Rating 8 - Good. 189 out of 673 reviews
Rating 6 - Okay. 26 out of 673 reviews
Rating 4 - Poor. 5 out of 673 reviews
Rating 2 - Terrible. 4 out of 673 reviews

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in perfect location
Stayed 2 nights in Jan 2026

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Annie and Nathan were absolutely wonderful and helpful hosts. They helped make our stay very enjoyable. The hotel has a historical and interesting history and has a nostalgic and interesting decor. All in all a very pleasant experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, amenities, property conditions & facilities
Such an adorable hotel!! Rooms were comfy and clean. The staff is incredible!! We can not stop talking about how amazing our experience was here. Alan and Nathan are funny, kind, made our stay beyond memorable!
Stayed 1 night in Nov 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a modern antiquated feel to it, making it nostalgic. The room was very clean and properly maintained. The staff was friendly and very easy to communicate with and eager to assist. I enjoyed my solo travel. My only complaint was noise from construction on one of the days that I was attempting to sleep in. Overall, it was a dope vibe. Would definitely stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful hotel in the old town. Nice coffee and tea and sweets in the lobby. The best part were the incredibly nice staff. Laundry service was also quick and affordable.
Stayed 4 nights in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the bed was so comfy! Not to mention the shower!! Hot water with good water pressure!!
Stayed 1 night in Oct 2025

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor, great staff. Very nice boutique property
Stayed 2 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Love the location and love the decor of this hotel. Staff was great and rooms were clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay . Wonderful staff and beautiful rooms . Love it !!
Stayed 1 night in Jun 2025

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel in the heart of Phuket Old Town
Stayed 2 nights in Jun 2025

10/10 Excellent

Shauntel

Liked: Cleanliness, staff & service, property conditions & facilities
great and comfortable stay. convenient area
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
This was an absolutely gorgeous boutique hotel with lovely, friendly staff. It’s connected to a cafe, they offer free snacks and tea/coffee, and it’s right on the main strip in Phuket town. Definitely stay on a Sunday to experience the night market!
Stayed 2 nights in Jul 2025

10/10 Excellent

kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Great location and staff so helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff ever

It’s not about me, but I will tell you that you have the best staff there. So send them a thank you from me please. There the reason why I keep coming back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Gem

Very clean, quite, historic boutique hotel. Close to everything in old town. Very friendly staff. Highly recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Yuqing Apriliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. There are many dining options near the hotel. I had a great stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel with an amazing History, superb staff on hand to assist with everything , will definitely be visiting again
Stayed 1 night in Jan 2025

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The On On hotel has the friendliest staff. Rooms are great. It is a perfect place to discover Phuket Old Town. Absolutely loved the hotel and would come back anytime.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend as a place to stay. Beautiful hotel with loads of character and charm. Staff went above and beyond to make our stay memorable. Beds and furnishings high quality and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful On On Hotel

This hotel is wonderful with its 1) location ~ easy access to restaurants, fresh market, shopping; 2) friendly and high performance staffs; 3) all day refreshment with coffee/tea and Thai snacks.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel

This hotel is just stunning. So much detail in decor, clean and staff super friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Chadd

Liked: Amenities, property conditions & facilities
Very unique hotel with amazing service. I felt like I was staying at a hotel from the 1940s in the best possible way. Very cool area with amazing food all around.
Stayed 2 nights in Feb 2025

8/10 Good

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and the staff are very welcoming
Stayed 1 night in Nov 2023

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Great hotel, great staff, great location!
Stayed 1 night in Apr 2024

10/10 Excellent

Tony

Amazing stay. Staff made us feel welcomed , gave us a different room the next day to accommodate extra bed. Right in the heart of Old Town. Would definitely stay again!
Stayed 4 nights in Jan 2025