THIEVES.
My brother and I left our room for 25 min for them to JUST MAKE OUR BEDS and leave towels, as we instructed. That's all it took for them to steal $1500 American dollars. Unfortunately, there is a sign that says they "are not responsible for any stolen goods" so there wasn't much we could do.
They seemed great at the beginning, but when we addressed the situation, and EVERY employee got defensive. For them, that money is close to 50,000 Baht, so it was a group effort.
STAY AWAY!