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Reviews of Shui Li Fang Hotel

3.5 out of 5
Shui Li Fang Hotel
No 443 Street 258 Sang Kat Chak Tomuk, Khan Daun Penh, Phnom Penh

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 5 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

David

Disliked: Property conditions & facilities
Infrastructure needs improvement
Stay in this hotel for many times for business trip. Though every time I saw small issue such as mold accumulating on bath tub or sink area, I wasn't really affected. This trip I just have to suggest that the Hotel really needs to improve the infrastructure. My room aircon was leaking and giving rattling round and they came to "repair". It was ok for a few hours, but throughout the night the aircon continues to leak and rattled, and worst is that little ice stones drop out from the aircon. I believe this aircon was having problem for some time, as I can see the Parquet Flooring already protruded up abit. Additionally, WiFi signal is also not strong, though the AP is just along the corridor. In General, Hotel needs to do some proper maintenance, and if change old and problematic any electronics and electrical appliances/cables
Stayed 4 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Disappointed with the reservation staffs.
First of all, their reply was very late. As for one of my questions, they didn’t reply until I checked out!! If it was hard to explain, they should have answered so instead of keeping quiet. I am very disappointed about this hotel even before I checked in.
Stayed 2 nights in Dec 2017

8/10 Good

Le

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Short 2-night stay
The room has great design and features but is not well maintained. Had problem with the shower, seemed that hot water not available some times. TV was not working at first but had it changed and no issue after that. A/C unit was too undersized for that size of room I think? Had to login to Wifi using username and password every time I connect to the Wifi
Stayed 2 nights in Oct 2017

8/10 Good

cachino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place and comfortable environment
overall is above average. it is comfortable and central. would come back again. the only thing was the housekeeping did not live up to the expectation, but the 2nd night was good.
Stayed 2 nights in Sep 2017

8/10 Good

Ragheb

Liked: Staff & service, property conditions & facilities, room comfort
Very satisfied overall, hope it improves more.
The hotel is located in central area of the new city of Phnom Penh, walkable distance to many tourism places. The view from the hotel is amazing. Cleaning was OK, and amenities as well. I didn't like much the food, limited varieties and non-availability of halal food was another challenge. The gym and swimming pool were closed as I was informed by the receptionist, since they're being shifted to another place, which fine with me , but I didn't see any notice in the website or while completing my advance booking.

4/10 Poor

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with a lovely view of the river. Friendly and helpful staff. Lifts are too small to handle large groups. Stay on the 9th floor was disappointing in spite of the nice view due to lack of water pressure for showering .. forget having a long bath. There were only 3 settings - hot trickle, hotter trickle or complete water stop. Repeated feedback did not improve the situation. Resorted to stocking up on bottles of mineral water for shower use. Lower floors did not seem to be affected. Breakfast is served from 7 am - 10 am which was a little late for our group of 30+. Request for breakfast venue to be moved to the larger restaurant premise was readily done. Their regular breakfast area would not have been able to hold all of us plus other hotel guests. However, there were too few staff to deal with our breakfast crowd and warmers were empty of food by 8ish am with no sign of replenishment.

8/10 Good

yEO

Liked: Cleanliness, staff & service
Value for money stay
Location is good. Hotel rooms are spacious n clean. However the bed mattresses are not too comfortable.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
shower did not work well. water buying hot.

8/10 Good

yEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the whole our stay in the hotel was more than comfortable. Liked the spaciousness m cleanliness. The only snag is the mattress which a tad too thin for a good sleep

8/10 Good

COLLIER L H

The hotel is not very well maintain but still ok. I just loved the location, strong wifi and also its breakfast.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
A nice hotel that is value for money

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to Stay
Great Value for money Hotel.

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائعة والمكان جميل
Stayed 1 night in Dec 2018

8/10 Good

ChuYi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度親切和善 very good

6/10 Okay

Verified traveller

Disliked: Staff & service
信頼性に欠ける予約業務
このホテルで最も驚いた事は、質問に対して回答が来ない事です。メールを確認していないのか不安になります。仕方がないのでフェイスブックのメッセンジャーからコンタクトし1つ目の質問については回答を得ました。しかし2回目はメールもメッセンジャーも(既読)無視でした。領収書に関わる事でしたが、説明が難しいのであればそう伝えるべきです。結局チェックアウト時にこちらが言い出すまで回答されない有様でした。ホテル宿泊前から信頼を失ったホテルです。
Stayed 4 nights in Dec 2017

4/10 Poor

TAKA, INCHON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
場所はいいのにね
びっくりしました。バスローブ、枕が明らかに人が使った形跡があり、しかもバスローブは襟元が黄色くなっており数回使用した形跡と臭いがあり、フロントに言っても謝罪もなく数時間後に交換となった。 トイレの詰まり、バスタブの水漏れなど施設がかなり古いわりに全く補修をしていない。 オーナーが頻繁に変わっているらしく、困ったものです。
Stayed 2 nights in Nov 2017

2/10 Terrible

KAZU, tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備がボロボロ
湯船やシャワーの水漏れが激しく従業員に言っても全く対応してもらえない。以前はこのような事が無かったが 最近は特にひどく感じる
Stayed 2 nights in Oct 2017

8/10 Good

Shuichi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

SONGMOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침 식사가 좋았습니다. 위치도 좋았고요.
Stayed 3 nights in Aug 2017

4/10 Poor

sok

Disliked: Cleanliness, property conditions & facilities, room comfort
名前が変わってレベルが落ちた。
朝から廊下を歩くスタッフの声がうるさい。隣の声や、上の階の風呂の水道の音もうるさい。 一階のトイレが壊れており使用できない。
Stayed 3 nights in Jun 2017

6/10 Okay

Yooseok

Disliked: Staff & service, property conditions & facilities
한국의 2류 모텔보다도 못함 다시는 안감 이게 어떻게 변4개짜리 호텔로 표시되었는지 궁금함?

6/10 Okay

Dongsu, SEOUL

가격대비 좋은 곳
청결 상태나 조식도 괜찮은 호텔. 주변에 마켓이나 마시지도 가깝워서 좋았습니다.