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Palace Gate Hotel & Residence

Photo gallery for Palace Gate Hotel & Residence

Featured image
Indoor pool
Balcony
Egyptian cotton sheets, minibar, in-room safe, desk
Egyptian cotton sheets, minibar, in-room safe, desk

Overview of Palace Gate Hotel & Residence

VIP Access

Palace Gate Hotel & Residence

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202

Explore the area

  • Popular LocationCambodia-Vietnam Friendship Monument2 min walk
  • Popular LocationRiverside5 min walk
  • Popular LocationRoyal Palace10 min walk
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)31 min drive

Choose dates to view prices

Premier Double Room with Temple view

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Double with City view

4.4/5 guest room rating
  • 50 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Suite

5/5 guest room rating
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

5/5 guest room rating
  • 73 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

Palace Gate Family Suite

4.5/5 guest room rating
  • 110 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

Studio Twin View

4.6/5 guest room rating
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed OR 2 Single Beds

About this area

Phnom Penh

Located in Phnom Penh, Palace Gate Hotel & Residence is connected to a shopping centre. Independence Monument and Royal Palace are notable landmarks, and travellers looking to shop may want to visit Phnom Penh Night Market and Riverside. Take the opportunity to explore the area for water adventures such as boat tours. Guests love the property's quiet location.

What's nearby

  • Cambodia-Vietnam Friendship Monument - 2 min walk
  • Riverside - 5 min walk
  • Silver Pagoda - 10 min walk
  • Royal Palace - 10 min walk
  • Preah Sihanouk Garden - 11 min walk

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 31 min drive

About this property

Palace Gate Hotel & Residence

4-star Art Deco aparthotel connected to a shopping centre in Phnom Penh City Centre
A restaurant, an indoor pool and a fitness centre are available at this aparthotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, coffee/tea in a common area, spa services and a business centre are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Comforts include Egyptian cotton sheets and a pillow menu, and guests will also find conveniences, such as a fridge and a microwave.
Palace Gate Hotel & Residence offers 54 forms of air-conditioned accommodation with fireplaces and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor Pool
  • Massages
  • Spa services
  • Deep-tissue massages
  • Thai massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free
  • Free cot/infant bed

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10 per person
  • 1 restaurant
  • Manager's reception (free)
  • Minibar
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra beds: USD 20 per night

Bathrooms

  • Shower
  • Rainfall shower head
  • Free toiletries
  • Slippers
  • Hairdryer
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable service

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)

Location highlights

  • Connected to a shopping centre
  • Near the boardwalk
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre
  • Theme parks nearby
  • Boat tours nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 54 rooms
  • 9 floors
  • 1 building
  • Built in 2013
  • Art Deco architecture

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 7 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 20 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 10 per person (approximately)
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, JCB International, Union Pay and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Palace Gate & Phnom Penh
Palace Gate Hotel & Residence Aparthotel
Palace Gate Hotel & Residence Phnom Penh
Palace Gate Hotel & Residence Aparthotel Phnom Penh

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 128 out of 221 reviews
5 - Excellent 58%
Rating 4 - Good. 63 out of 221 reviews
4 - Good 29%
Rating 3 - Okay. 20 out of 221 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 221 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 221 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, clean room and helpful staffs.
Stayed 11 nights in Jul 2021

5/5 Excellent

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Quality
Excellent
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, room comfort
High value/price ratio hotel
People were hyper friendly, helpful and responsible. Facilities inside the room and common places are clean and functional. Was very nice to have fitness and swimming pool, and to have breakfast included. Value/price ratio is very high..
Stayed 3 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Large Rooms. Very attractive decor and always clean. Wonderful location with outstanding views.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were very hospitable. The hotel itself, although, small, was in an interesting area close to The Royal Palace and also the riverside.
Stayed 5 nights in Mar 2020