City view from property
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Reviews of Oruseeey Hotel

3.5 out of 5
Oruseeey Hotel
Oknha Tep Phan St. (182), Phnom Penh

Reviews

5.6
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

6.0/10

Cleanliness

5.4/10

Staff & service

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kyungtae

Stayed 1 night in Jul 2022

8/10 Good

Euan

Stayed 1 night in Mar 2022

8/10 Good

Euan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
A great 1920's 'classic' vibe.
The 3.5 star rating is accurate but I loved the room. Big and with huge windows letting in tonnes of natural light and a great view of the city buildings. The whole hotel has a great 1920's 'vintage' feel about it with heaps of character. You'd never expect what you get from the outside. Deceptively charming on the inside.
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Do It
I got dropped off an had to carry my luggage a ridiculous amount of stairs. Then as I got in, the desk clerk was smoking. It was dark and dirty. I booked for one night but I couldn’t stay there past 2 hours. Ended up leaving and booking for a better hotel. Although, the luggage attendant gave me an additional water so that was nice.
Stayed 1 night in Mar 2020
Response from hotel on 25 Sept 2020
Your criticism teaches us that we will improve it, but I hope you will bring it up in person and solve your problem on the spot. Both cars and motorcycles can be driven to the free parking lot on the second floor without carrying luggage up the steps! There are 2 elevators on the left! It must be wrong for the waiter to smoke, we must strictly discipline! The hotel lobby, aisles and rooms are all cleaned! ! Your criticism teaches us that we will improve it, but I hope you will raise it face-to-face and solve your problem on the spot. The car can drive to the free parking lot on the second floor without carrying luggage up the steps! There are 2 elevators on the left! It must be wrong for the waiter to smoke, we must strictly discipline! The hotel lobby, aisles and rooms are all cleaned!!

8/10 Good

Melanie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Best suited for chinese guests
Well located and easy to find in the market complex. A lovely big and clean room. Comnunication with staff woyld have been easier if i spoje chinese.
Stayed 1 night in Jan 2020
Response from guo jincheng on 23 Jan 2020
Thank you for your evaluation, we will continue to improve and strive to make customers more satisfied! I wish you all the best!