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Reviews of Kravan Hotel

4 out of 5
Kravan Hotel
Building No. 58, Street 228, Chaktomok, Phnom Penh

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 53 reviews" "
Rating 8 - Good. 25 out of 53 reviews" "
Rating 6 - Okay. 3 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 5 out of 53 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Terrible
I couldn't even check-in,upon my arrival they said that this hotel is for quarantine only..so I never even get a chance to check-in.Now I'm waiting to get my refund back! I'm hoping that Hotels.com will do the right thing to solve this problem and get my refund back!
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The Hotel is a cheater. booked a room that can sleep 2 pax. but was asked to paid for the 2nd pax upon check in. and I can't cancel the booking on spot as its non-refundable. A Hotel that cheat people. will not recommend this hotel
Stayed 1 night in Feb 2020

8/10 Good

Reg, Terrigal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and really good quality pillows.Good natural light and plenty of lighting at night.Roof top pool and bar had good views .Gym equipment actually worked unlike most places!Breakfast options adequate but no museli available.Staff very polite.Hotel location short tuk tuk ride from Central market, Royal Palace & museum.Taxi driver from airport was unfamiliar with the hotel probably because it is new and in a side street.Better than GMeekong Hotel where I stayed perviously
Stayed 1 night in Nov 2019
Response from Sotha on 5 Nov 2019
Dear Sir/Madam Greeting from Kravan Hotel, We are pleased to say thanks you so much for your supporting and have good comment for us. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Sotha on 29 Jun 2019
Dear Sir /Madam Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your help. Best regards.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New great hotel. Lovely staff
Super duper nice hotel. Bed was great, pillows so nice. Good TV, nice bathroom . Real good shower pressure. WiFi was ok. Good location to, easy walk to places and bank n French bakery near.
Stayed 11 nights in Apr 2019
Response from Sotha on 9 May 2019
Dear Jason Greeting from Kravan Hotel, Phnom Penh, Cambodia. On behalf of Kravan Hotel's Team we are pleased to say thanks you so much for your comment back and we hope that we have other chance to serve you again at your next trip. Best regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff were really nice ... the bellboy ( Rahat I think ) and One of the girls in the restaurant ( Semia I think ). The area to improve is probably more of a one on one with guests to know how they actually feel about their holiday...
Stayed 6 nights in Apr 2019
Response from Sotha on 9 May 2019
Dear Sir/Madam Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thanks you so much for your comment back and we hope that you will come to stay with us at your next holiday. Best regards.

10/10 Excellent

Nii-Narh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, value can't be beat!!!
Great place, friendly service, good food, amazing pool, decent breakfast buffet, for the price in the capital of Phnom Penh you can't beat it!!!
Stayed 2 nights in Apr 2019
Response from Sotha on 18 Apr 2019
Dear Nii Narh Greeting from Kravan Hotel, Phnom Penh. We are please to say thank you so much for your feedback and we hope that you will come to share more experience with our Kravan Hotel. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well maintained, great facilities.
Stayed 2 nights in Mar 2019
Response from Sotha on 18 Apr 2019
Dear Sir /Madam Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your comment on our property during your tip. Best regards.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel for business or tourist in phnom peng
Good reception, friendly staff
Stayed 3 nights in Mar 2019
Response from Sotha on 18 Apr 2019
Dear Sir /Madam Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your comment on our property during your tip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel, but the doors are not soundproof. Woken up a couple of times by noisy neighbors. Once they were in the room it was fine. The breakfast was ordinary, but a beautiful view of the city from 13th floor.
Stayed 3 nights in Mar 2019
Response from Sotha on 26 Mar 2019
Dear Sir Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your good and bad feedback for your experience and we hope you will enjoy with us with your next holiday. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet area. Helpfull staff. Good breakfast. Take time to use the elevator especially in the morning.
Stayed 2 nights in Feb 2019
Response from Sotha on 26 Mar 2019
Dear Sir Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your comment and we hope you will enjoy with us with your next holiday. Best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and pool, clean, staff very friendly....
Stayed 3 nights in Feb 2019
Response from Sotha on 23 Feb 2019
Dear Sir/Madam Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your good feedback for our property and hope that you will come to stay with us again. Best regards.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Good quality for the price, spacious room, nice views, cautious customer service approach, as if they are used to partying guests who damage to the rooms
Stayed 1 night in Feb 2019
Response from Sotha on 18 Apr 2019
Dear Sir /Madam Greeting from Kravan Hotel, Phnom Penh, Cambodia. Thank you so much for your comment on our property during your tip. Best regards

8/10 Good

Jacquelyn M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in Phnom Penh
Our stay at Kravan Hotel was great. Good service and good facilities. Staff were very helpful and courteous. Certainly one of the best in Phnom Penh.
Stayed 3 nights in Jan 2019
Response from Sotha TUY on 17 Jan 2019
Dear Jacquelyn On behalf of Kravan Hotel's management we are pleased to say thank you so much for comment and we hope that we will have chance to serve you again. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Sotha TUY on 17 Jan 2019
Dear Sir /Madam Greeting from Kravan Hotel We are pleased to say thank you so much for your comment. Best regards.

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2018
Response from Sotha Tuy on 17 Jan 2019
Dear Sir /Madam Greeting from Kravan Hotel We are pleased to say thank you so much for your comment. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many china tourists who were so noisy and never respected other people's space who came and sit first at the lobby. They are arrogant people! Never learnt about manner. Understand this is not hotel's fault, but that is my experience to tell.
Stayed 2 nights in Apr 2018
Response from Sotha TUY on 22 Jun 2018
Dear Sir/Madam Greeting from Kravan Hotel, Phnom Penh. We are pleased to say thank you so much for your feedback and we hope that next time you will not meet this case again. Best again.

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great value!
They helped us clean our room at 5pm as requested after we accidentally left the “do not disturb” sign on the door. They also lent us their phone to make a local call for free.
Stayed 2 nights in Feb 2018

8/10 Good

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Very good hotel , good location, clean, very good prize,breakferst good, staff perfect,...... Recomended highly
Stayed 1 night in Jan 2018
Response from Sotha TUY on 7 Feb 2018
Dear Sasa Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your time to comment back to us and we hope that you will be get better service when you back again.

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull hotel&staff
Wonderfull hotel&staff, very comfetable room. Very nice view from the pool floor Very nice breakfast Great location
Stayed 3 nights in Nov 2017
Response from Sotha TUY on 9 Dec 2017
Dear Sharon Greeting from Kravan Hotel, Phnom Penh. We are pleased to say thank you so much for your useful comment. We hope that we can serve our service in the up coming day. Best regards

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, very dangerous location
The hotel is clean, well-presented with helpful staff. But in a very dangerous area and I was attacked right outside and suffered injuries. The hotel staff didnt have a first aid kit and weren't able to help me clean up my numerous cuts I suffered after bein dragged by a gang of muggers on motorcycles. I was called after my attack to say "the manager will talk to me in the morning" but when the morning came, I was told that "the manager does not work on Sundays". To be fair to the hotel, the rooms are clean and pleasant, the wifi, realiable, staff were friendly but lacked English and communication was a challenge. Not suitable for female travellers or families -extremely dangerous location.
Stayed 1 night in Jul 2017

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
Hotel was great. Going to hotel is was kind of sketchy since it's next to regular homes down a side street. Locals were staring at us as we pulled up in the taxi. Not a good feeling since we are tourist. Only problems were the shower drain wasn't draining fast enough, mini fridge wasn't plugged in, air condition didn't cool room which woke us up in a sweat. Besides that it was great. Comfortable beds.
Stayed 1 night in Jul 2017

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great new hotel at a good price. Everything was how it was supposed to be, no surprises.
Stayed 3 nights in May 2017
Dear Jeremy Greeting from Kravan Hotel, Phnom Penh. Thanks so much for your staying with us Kravan Hotel during you holiday in Phnom Penh and one more thing thanks for your useful information. Best regards. Sotha TUY

8/10 Good

トミィ, 日本

Business traveller
Liked: Cleanliness, staff & service
部屋は清潔で機能的でした。ただアメニティ類が少ないです。ランドリーサービスもなかったようです。 スタッフは非常に好感持てます。朝食も良いです。
Stayed 2 nights in Jan 2020

10/10 Excellent

JEONGMIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Youngha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
ジムが部屋にカギかかかっており利用できなかった
Stayed 2 nights in Nov 2019

2/10 Terrible

Dong hwa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
불친절 그냥 대충
호텔직원들이 답답하고요 호텔닷컴을 아에 모르더라고요 잘못 예약을해서 바로 호털에가서 취소를 했는데취소가됐다고하던이 돼긴뭐가되요 그냥 순간만 그러는거같더라고요 거기까지 가서 취소를 했는데도 불구하고 취소가 안더안되더라고요 그래서 돈만 날렸읍니다
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice sky pool, awesome view. helpful staff. room was clean
Stayed 1 night in Nov 2019

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel til rimelige penge
Dejligt hotel i gåafstand til mange ting. Der er indkøbsmuligheder lige i nærheden. Wi-fi fungere fint. Hjælpsomt personale og dejlig udvalg i morgenmads buffen.
Stayed 2 nights in Jul 2019
Response from Sotha on 16 Aug 2019
Dear Sir/Madam Greeting from Kravan Hotel, Phnom Penh. We are pleased to say thank you so much for your good feedback and we will try more and more to make it better than this. We hope that we can serve our service at the next trip to Cambodia. Best Regards.

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel til prisen i gåafstand til meget
Dejligt hotel til prisen. Ligger i gåafstand til det meste af byen. Wifi virkede godt. Der er en lille butik ved siden af, hvor man kan købe det meste. Personalet er meget hjælpsomme og smilende. Morgenmaden er buffé med et rimeligt udvalg, selvfølgelig er der mange asiatiske retter.
Stayed 2 nights in Aug 2019
Response from Sotha on 16 Aug 2019
Dear Sir / Madam Greeting from Kravan Hotel, Phnom Penh. We are pleased to say thank you so much for your feedback and we will try our best to make it better and better. We hope that we can serve our service at the next trip to Cambodia. Best Regards.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格がリーズナブルで設備もしっかりしているのでおすすめです。混雑していない小路に面しているので車で乗り付けるにも問題ありません。
Stayed 5 nights in May 2019
Response from Sotha on 29 Jun 2019
Dear Sir /Madam Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your feedback with good comment. Best regards

8/10 Good

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2019
Response from Sotha on 31 May 2019
Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your feed back, Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
極力推薦
無微不至
Stayed 4 nights in Apr 2019
Response from Sotha on 29 Jun 2019
Dear Sir/Madam Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your help. Best regards.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Sotha on 31 May 2019
Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your time to reviews our property. Best regards

10/10 Excellent

SOMSUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Sotha on 18 Apr 2019
Dear Somsuk Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your comment on our property during your tip. Best regards

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asiallinen hotelli lähellä sotamuseota
Hieno paikka Siisti huone Ystävällinen henkilökunta Mukava kattoterassi, missä allas ja ravinteli. Miinusta aurinkotuolien puuttumisesta Menisin uudestaan
Stayed 2 nights in Mar 2019
Response from Sotha on 26 Mar 2019
Dear Stephan Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your good and bad comment for your experience in Kravan and we hope you will enjoy with us with your next holiday. Best regards.

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really recommend this hotel. Nice staff, good breakfast and amazing spa ladies!
Stayed 3 nights in Feb 2019
Response from Sotha on 16 Feb 2019
Good morning ! Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your comment on our property. Best regards Sotha

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高的一家當地飯店，雖然設施裝潢較屬當地風格，但地點不錯。
Stayed 3 nights in Jan 2019
Response from Sotha on 6 Feb 2019
Dear Sir/Madam Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your comment. We hope that you will and enjoy with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Sotha TUY on 17 Jan 2019
Dear Sir /Madam Greeting from Kravan Hotel We are pleased to say thank you so much for your comment. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
清潔なホテル
今回、出張で利用しました。 空港に着いたのが夕方で、ホテルまでは渋滞の中1時間ほどかかりホテルに着きました。 空港のタクシーで15ドルでした。（普通のタクシーの倍したようです） フロントの男性の英語がなまりがあり、聞き取りにくかったです。 お部屋は清潔でひろかったですが、シャワーをかける金具が壊れてましたがなおされないままでした。 ルームサービスもありました。 フロントでは飲み物の販売はありました。 入り口にスロープがないです。 ホテルの目の前に日本料理屋があり、リーズナブルで便利でした。 問題が一つありめした。 朝食のハムが完全に腐敗してました。 なので、次の日は朝食はとりませんでした。
Stayed 2 nights in Dec 2018
Response from Sotha TUY on 17 Jan 2019
Dear Sir On behalf of Kravan Hotel's management we are pleased to say thank you so much for your comment, we will be improve our team to be better and we hope that we will have chance to serve you again. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and resonable hotel
Satisfied accomodation overall. Very clean,safety and nice breakfast. Specially provided excellent breakfast. Nice japanese restaurant also there in front of hotel. Recommend others this hotel accomodation.
Stayed 2 nights in Nov 2018
Response from Sotha on 15 Nov 2018
Dear Sir/Madam Greeting from Kravan Hotel. We are pleased to say thanks you so much for your good comment. We hope that we can serve our service at your next trip. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Had a good stay
In spite of the construction going on nearby the hotel, we had a good time at the hotel. Clean lobby and rooms, sky bar, etc. The hotel locates around the center of city. The restaurants and shops are not too far away.
Stayed 2 nights in Nov 2018
Response from Sotha on 15 Nov 2018
Dear Sir/Madam Greeting from Kravan Hotel. We are pleased to say thanks you so much for your good comment. We hope that we can serve our service at your next trip. Best regards

10/10 Excellent

명윤

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
한번더 숙박 가능
공항에서 숙소까지는 40분에서 막히면 1시간 정도 걸립니다.프놈펜은 여행지가 다 근처라서 숙소에서 걸어서 이동도 가능합니다 택시 타도 얼마 안하니까 타시는게 편하기는 합니다 그리고 숙소 직원분 들은 친절합니다 조식도 그럭저럭 먹을만 했구요 방도 깨끗 합니다 유흥가가 아니기에 밤에 조용히 쉴 수 있습니다
Stayed 2 nights in Oct 2018
Response from Sotha on 15 Nov 2018
Dear Sir/Madam Greeting from Kravan Hotel. We are pleased to say thanks you so much for your comment. We hope that we can serve our service at your next trip. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Breakfast is very good.
My translator recommended this hotel and it was pretty good. Breakfast is very good. The room condition is alright, not facncy, but clean.
Stayed 3 nights in Aug 2018
Response from Sotha on 4 Sept 2018
Dear Sir/Madam Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your good comment and we hope that we can serve our service at the next holiday. Best regards.

8/10 Good

SUCKBAE

Liked: Staff & service
가성비 좋은 다운타운 호텔
다운타운에위치한 무난한호텔로 가성비가 뛰어난 호텔입니다, 조식 부페 나름 괜찮고 오믈렛은 주문시 별도로 가져다주니 꼭 챙겨드시면 좋을듯
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
キレイなホテル
プノンペンへは毎月のように訪問しており、毎回宿泊するホテルを変えますが、このホテルはとても清潔でリピートしたくなるホテルでした。 プノンペンタワー至近で、ビジネス旅行でも便利だと思います。 ただ、朝食のクオリティーはイマイチでした。でもホテル近くにたくさん朝食が取れるお店があるので問題ないです。
Stayed 2 nights in Feb 2018

8/10 Good

yang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value hotel
clean, good value, convenient. Basically no problem. I get a bit bored for the breakfast after one day stay.
Stayed 2 nights in Nov 2017
Response from Sotha TUY on 7 Dec 2017
Dear Yang Greeting from Kravan Hotel, Phnom Penh, Cambodia. We are pleased to say thank you so much for your useful comment for us, regarding to this case we will update more for our daily breakfast. We hope that next time when you come back you will see something new and update. Best regards