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Reviews of Cool Wrong Backpacker Hostel

1.5 out of 5
Cool Wrong Backpacker Hostel
No 135, Sisowat Quay, Phnom Penh

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 5 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it to stay here and best is location is very best near riverside and view of river from room It’s best Dorm to stay in Phnom Penh
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
The staff were great, lockers were big, toilets and showers totally separate from bedrooms which I really liked, rooms decorated nicely, curtains on beds for privacy, light and power socket at each bed.. Excellent My only negative is that the communal area was small and not really populated, so not much chance to make friends as a solo traveller.. But its near nightlife so I just went out. Overall really nice hostel, clean and easy to sleep
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff anger ruined my stay
The place in itself is clean and spacious. The problem with my visit was with one of the staff members. A simple misunderstanding of putting my bag in the wrong locker and he proceeded to yell at me in front of other guests and wouldn't listen when I explained i had not been told which one to use (lockers do not have numbers on). A better way would be to just accept that it was a mistake and calmly show me to right one. Being shouted at for 10 minutes ruined the stay.
Stayed 1 night in Apr 2019
Response from Tolgahan Gurcan on 17 Apr 2019
Thank you for your lovely comment.

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from Gurcan on 1 Apr 2019
Thank you for your lovely reply. Best regards.

10/10 Excellent

MEE Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for more. The hot shower is good Good riverfront , night market with daily performing singers & helpful, friendly hostel staff
Stayed 3 nights in Jan 2019
Response from Tolgahan Gurcan on 23 Jan 2019
Thank you for your nice review and score. We do appreciate all the great comments. Thank you also for your mention about the hotel staff. I have shared your kind words with them. We are delighted to know that you will come back at cool Wrong. Kindly regards.

10/10 Excellent

Tee

people are good and friendly, caring and cheerful. they speak well in english.I had a good talk with them. I am quite satisfied with my room and bed, so comfortable.Air-conditioner functioned perfectly! Light bulb and socket plug near to bed, big lockers, free and fast wifi.It is a big news to all solo travelers, esp those who try to save cost like me. The bathrooms and toilets are clean. I am afraid of the cleanliness issue always, but this reaches my expectation. Regarding to the location, it is actually really close to night market, old market, riverside, and wat phnom. It is walk-able distance to wat ounalom too. A lot of shops, restaurants just right outside of the hostel. The price is cheap, i couldnt request anymore better than these.This is a hostel that really make me satisfied, definitely worth the money. I would reckon this to any solo traveler! I never tried their meals. maybe next time :)
Stayed 5 nights in Nov 2018
Response from Manager on 29 Nov 2018
Dear Guest, Thank you for choice Cool Wrong Hostel. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
旅馆位置很好装修很新很干净，唯一缺点是正在刷油漆，味道太大实在忍不了，第二天就换酒店了。
Stayed 1 night in Aug 2019
Response from tolgahan gurcan on 16 Aug 2019
Thank you for your lovely comments.

2/10 Terrible

Lina

Disliked: Cleanliness, staff & service, room comfort
Otrevligt
När vi skulle checka in sa de att vi bara hade bokat och betalt för en, trots att det tydligt stod i min bekräftelse att vi bokat och betalt för två vuxna. Istället för att se vart bokningen gått snett hånlog receptionisten bara och sa att vi fick betala. Mejlade med hotels och de förde över pengar tillbaka till mig som jag fick betala på plats, bra service av hotels!! Varje morgon var det inne ett barn i vårt rum och stampade i golvet, drog upp gardinerna så solen kom in och skratta. Visst att klockan började närma sig förmiddagen men jag och min vän låg sjuka och hade åkt nattbuss. En annan gång var klättra hon upp i min kompis säng och kollade.. Klandrar inte henne, men att ingen säger till henne att ge gästerna lite privatliv? Min vän frågade ena receptionisten om hon kunde skriva ut en papper och han var trevlig och svara självklart. Dock när vi kom ner och skulle göra det var de den otrevliga receptionisten där igen och att skriva ut detta pappret verkar ha varit det JOBBIGASTE han gjort i hela sitt liv. Han satt Hellre och kollade film på sin mobil. Man kände sig rättare sagt i vägen bara.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Tolgahan Gurcan on 2 Feb 2019
Dear Guest; Thank you for your lovely review.We are delighted to have your opinion about our hostel. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Tolgahan Gurcan on 23 Jan 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Best regards.

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Manager on 10 Nov 2018
Thank You for choice Cool Wrong Hostel