Hotel Dekat Phillips Park Zoo

"Everything was great!!!"

"The staff was super nice. We stayed for 6 nights and met several. The beds were a little hard, but pillows were good. Plenty of towels and linens provided. I liked the always available coffee in the lobby, we get up early. They have a great patio out back where my husband was able to enjoy a cigar. Not a con on their part, but do yourself a favor and ask for a room in the front side if the hotel. The train runs on the back side."

"Only stayed for a night, got a good room, no complaints"

"We have stayed at this hotel many times and always appreciate the friendly staff—Kelly, in particular, was especially helpful during our visit. The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the...

"Pool was not clean and room was not that clean and hallways were dirty."

"Things I liked - the property was close to shopping and outlet malls, dining and entertainment. Disliked - Check in staff was not pleasant. Room - had hair all over in the shower. The pillows were so uncomfortable. Walls are paper thin - could hear everything from people walking upstairs, to dogs barking in the next room. Had very poor sleep the 2 night I stayed. It was not the best stay at a Hilton."

"I've stayed here a few times on work trips to Naperville. Has generally been very good, but this last time was not. Hotel was just generally dirty - hallways, lobbies, etc. Room was fairly clean. Shower had a constant drip that if the shower door was left open, would splash onto the walls and the floor, leaving a puddle and soaking the wall. Toilet had trouble flushing. Front desk was helpful to help get us into another room just down the hall, but very awkward and unpleasant about it. New...

"No es un buen lugar para alojarse especialmente si vas con niños , tuve una muy mala experiencia , hay muchas personas borrachas en la madrugada con mucho escándalo me tocaron mi puerta una persona ebria, es un poco de lo aconteció..."

"It was very quiet. The aesthetics are very nice. Room was comfortable and clean. Cool in-room amenitiese such as a t.v. in the mirror which was cool to utilize while bathing. There is a good amount of parking available with easy access to the highway. Its 7 minutes from the Chicago Premium Outlets, 12 minutes from The Fox Valley Mall and nearby several eateries. The staff was welcoming and accomodating. The only thing I didn't like was the cafe food (past the bar and breakfast resturant). The...

"The rooms were moldy and everything smelled like smoke. We would’ve changed hotels, but we’ve been traveling all day and we were so exhausted. When we woke up in the morning, we left right away. We didn’t even want to chance the “breakfast“"

"The bathroom was dirty and had hair left behind."

"Recommend it."

"It was all ok"

"Average, low cost hotel, no frills."

"Very friendly staff! Julie checked us in and was very helpful! Room very clean and pool beautiful "

"The staff was incredibly helpful"

"staff did a very nice job. good location."