Pfafftown hotels from RM264

"When I arrived, there was a group of young adults outside with very little clothing and smoking what smelled like marijuana unfortunately I had already paid for the hotel so I couldn’t leave. Got to my room no toilet paper in the room realize when I went to go to bed. The floor was dirty. Went to take a shower in the morning and the bath mat was dirty. The group of people that were out front of the hotel were there till about 10:30 in the morning, making all kinds of noise right at the front entrance, where everybody came in and out people staying above me were extremely noisy. I have to say I was not happy with the conditions at all. It looks like you do advertise that you have breakfast, but there is no breakfast so you need to fix that online. No washers and dryers available. Only thing I can say is my sheets were clean thank goodness no hairdryer in the room no microwave in the room very disappointed. I stayed in room 225."

"Good breakfast and parking. Staff were pleasant. "

"Our room smelled like cigarettes and the bathroom stunk terribly. There was mold all over the walls and what looked like rat poop under the bed. The rest of the floor was dirty as well. We did not feel comfortable staying there, especially with our one-year-old. We slept horribly, woke up feeling sick from breathing in the mold, and left as quickly as we could. The woman at the front desk was kind in our interactions, but when we tried to get a refund, the manager, whose permission was needed, was hard to get a hold of. The staff would not respond to our messages online and we had to call 5 or 6 times. They did end up refunding us for the second night we were planning to stay but refused to refund us for our entire stay. We would not recommend staying here. "

"Clean room. Plenty of parking. "

"Clean room"

"Staff was very friendly. Rooms were nice and clean. It appears that some updates have been done and some remain to be done. "

"What a cool hotel! Great coffee bar, and the downstairs game area and gym are so fun. The surrounding area was great too, with some restaurants within walking distance. "

"The staff, to a person, was uber friendly, and had smiles on their faces and a kind word. Room and other public areas were tidy and clean. I appreciated the EV chargers, which were very easily accessible. Also, I felt safe on site as there were good security measures."

"The room was mostly clean, but there were cobwebs in the windows and the bathroom didn't have a place on the wall of the shower to put soap."