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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

2.5 star property
Travelers start their day with a complimentary breakfast buffet before handling work commitments or relaxing poolside at this convenient hotel

Choose dates to view prices

Situated in Winston-Salem's business district, Fairfield Inn & Suites by Marriott offers a welcoming atmosphere with a free breakfast buffet and attentive staff. Guests can enjoy the outdoor pool, use in-room WiFi, or maintain their fitness routine at the on-site gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Renovated in 2025
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Renovated in 2025
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Hearing Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible Bathtub (Hearing Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Renovated in 2025
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible Bathtub (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Renovated in 2025
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Renovated in 2025
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Renovated in 2025
Premium bedding
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible Bathtub (Hearing Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Multiple Beds, Accessible Bathtub (Hearing Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Renovated in 2025
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Renovated in 2025
Premium bedding
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Renovated in 2025
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Renovated in 2025
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Comfort Suites Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
8.8 out of 10, Excellent, 1,000 reviews
The price is RM364
RM420 total
includes taxes & fees
12 Feb - 13 Feb
Comfort Suites Hanes Mall
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About the area

Located in Winston-Salem, Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is in the business district. Theatre Alliance and Old Salem are cultural highlights, and some of the area's attractions include Adventure Landing Winston-Salem and Airbound Trampoline Park. Forest Hills and SciWorks are also worth visiting. Visit our Winston-Salem travel guide
Map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall
    5 min walk - 0.4 km
  • Adventure Landing Winston-Salem
    6 min walk - 0.5 km
  • Wilkes Regional
    16 min walk - 1.4 km
  • Novant Health Medical Park Hospital
    19 min walk - 1.7 km
  • Novant Health Forsyth Medical Center
    20 min walk - 1.7 km

Getting around

  • High Point Station
    26 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    32 min drive

Restaurants

  • McDonald's
    19 min walk
  • Chick-fil-A
    14 min walk
  • The Cookie House
    11 min walk
  • Texas Roadhouse
    9 min walk
  • Golden Corral
    8 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Hotel in the business district, remodelled in 2025
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a gym at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall. Free in-room WiFi, with a speed of 50+ Mbps, and a business centre are available to all guests.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Self-parking (surcharge), an electric car charging station and express check-out
  • Express check-in, a front desk safe and a lift
  • 1 meeting room, smoke-free property and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 127 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 55-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, fridges and microwaves

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Springhill Suites by Marriott Winston-Salem Hanes Mall
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  • Breakfast included
  • Pet-friendly
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9.0 out of 10, Wonderful, 1,002 reviews
The price is RM384
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (surcharge)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in bathtub
  • Handrails in stairways (109 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2025
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 September to 17 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 24 May to 07 September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 22 until May 17.

Is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Self-parking is available for a fee.

What time is check-in at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Checkout is at noon.

Where is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall located?

Situated in the business district, this hotel is within a 10-minute walk of Hanes Mall and Adventure Landing Winston-Salem. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 2 miles (3 km).

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Reviews

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 430 out of 670 reviews
Rating 8 - Good. 165 out of 670 reviews
Rating 6 - Okay. 48 out of 670 reviews
Rating 4 - Poor. 19 out of 670 reviews
Rating 2 - Terrible. 8 out of 670 reviews

Reviews

10/10 Excellent

Kelley

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and clean and the staff was very welcoming and friendly!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cardella

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Spotless room along with a courteous staff. If staying again, I would request a room on the side away from the interstate. There was a little road noise but the staff cannot control that any more than the weather. Nice room!
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Amenities, property conditions & facilities
Staff was friendly- especially Jeanette in the dining room! Beds are super comfy with lots of pillow options. Bathrooms are well appointed and clean.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kay

Liked: Amenities
What a nice girl checking me in! Great!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with the Fairfield. Rooms were very nice, breakfast was good and front desk staff was very friendly. Would definitely stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Excellent experience! Staff was wonderful! Excellent service!
Stayed 5 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really comfortable and relaxing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kaitlin

Liked: Amenities
Breakfast was good. Breakfast attendant was great and helpful with our 9 month old. Pool and pool area were clean and barely used!
Stayed 4 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast option.
Stayed 1 night in Jan 2025

8/10 Good

Norma

Liked: Cleanliness
The stay was ok no major problems. Staff was nice
Stayed 2 nights in May 2025

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by the mall so there's not shortage of shopping and dining options.
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and good area
Stayed 7 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff is excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location for doctor appointment
Stayed 1 night in Apr 2025

10/10 Excellent

George K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a clean and nice place, wonderful staff, great location,wonderful experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay.

My stay was pleasant because the check in and out staff were very nice, the room including bed and bath was comfortable and clean. I had a great night sleep. The whole facility was pleasantly quiet. The breakfast had enough options to satisfy most any one and was fresh and included.
Stayed 1 night in Apr 2025

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quiet, clean and spacious, the breakfast is good, the staff is nice and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and the facility was very clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night staff- clean, comfortable and friendly staff. Would stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located across the street from Haynes mall so there was no shortage of dining options. There's a Walgreen's nearby and it's close to the highways so getting to and from the hotel was simple. The staff was very freindly and helpful, breakfast was convenient and nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, room was clean, shower was hot, and bed was comfortable. Close to a great coffee & wine shop - Melrose Coffee & Wine Lounge, lunch place - Yamas Mediterranean Street Food and dinner place - Thai Sawatdee.
Stayed 1 night in Jan 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service
Well kept and managed, staff is very friendly and accommodating.
Stayed 3 nights in May 2024

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about our stay! Also, a special thanks to Reme for allowing my family and I to check in early!
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and cleanliness.
Stayed 1 night in Aug 2024