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Reviews of Auberge d'Anjou-Cocooning Café

3.5 out of 5
Auberge d'Anjou-Cocooning Café
587 rue Principale, Petit-Rocher, NB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 101 reviews" "
Rating 8 - Good. 32 out of 101 reviews" "
Rating 6 - Okay. 7 out of 101 reviews" "
Rating 4 - Poor. 2 out of 101 reviews" "
Rating 2 - Terrible. 0 out of 101 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchenette was very convenient
Stayed 1 night in Mar 2024

4/10 Poor

Cindy

Liked: Cleanliness, staff & service
The room temperature was quite hot, the mattress very firm and the pillows very lumpy.
Stayed 1 night in Aug 2023
Response from Cecile on 17 Aug 2023
We are surprised by the score given, in view of the welcome and the fact that we have done our best to accommodate you, so that you can have your room 2 hours before the initial time... Why not have communicated with us for room temperature?We wish you a nice end of summer

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
BEAUTIFUL INN HIGHLY RECOMMEND
Stayed 1 night in Jul 2023
Response from Cecile on 4 Aug 2023
Thank you so much, have a great summer. and see you soon

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Cecile on 12 Jul 2023
Merci infiniment

8/10 Good

Vesna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Attention to details in decorations, cleanliness and coziness if the facility. The Caffe is amazing
Stayed 1 night in Jun 2023
Response from Cecile on 2 Jul 2023
Thank you so much for your stay at the Auberge. See you soon and great summer

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This a cute little hotel with an amazing restaurant down stairs. Guests receive a discount on food there.
Stayed 1 night in Jun 2023
Response from Cecile on 16 Jun 2023
Thank you so much for your visit. See you soon and take car of you

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2022

6/10 Okay

Andreas

Business traveller
Liked: Cleanliness
Disliked: Staff & service
disappointed
I do lot of traveling and I had better experience! I was asking for an detailed invoice, no invoice and no answer on email. The room were clean, but I would say for the condition at all, it was pricy.
Stayed 1 night in Aug 2022

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming but very small
2nd Story no elevator. Poor lighting in bathroom for makeup or shaving. Room very small. Barely can sit on chair once place suitcase. No place to put our toiletries. Only one mirror in poorly lite bathroom. Could use another mirror in room . Bed very comfortable. Quiet room ,good location . Owner helpful. AC is central to building g
Stayed 1 night in Aug 2022

10/10 Excellent

Nancy

Travelled with family
Liked: Staff & service
Excellent place to stay, staff very friendly and helpful, charming place. The cafe is wonderful!!!
Stayed 2 nights in Aug 2022

8/10 Good

Monica, Waterdown

Stayed 1 night in Aug 2022

8/10 Good

Ava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking, it was my impression from reviews and desceription that a lovely breakfast was provided. The restaurant was not operating. Otherwise, a very clean and pleasant auberge and welcoming owners who directed us to the wharf for dinner. It was great.
Stayed 1 night in Jul 2022

10/10 Excellent

Hiyab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Fan

Travelled with family
Liked: Cleanliness, staff & service
This place is very clean and very cute. The owner very friendly.
Stayed 1 night in Jul 2022

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the drive
Host was very friendly. Rooms are beautifully decorated. Very close to the wharf. Common kitchen had everything needed. Sadly we had to leave too early to try the restaurant.
Stayed 1 night in Jul 2022

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A boutique cafe with rooms to let
Potential guests should realise that the B&B is perceived as very much second fiddle to the Cocooning Cafe. The residents have to queue in a long queue for breakfast if they wish to participate. It's also a bit bizarre to have to access the bedrooms via a utility door at the rear of the house.
Stayed 2 nights in Jun 2022
Response from Cecile on 15 Jun 2022
Bonjour, effectivement les clients des chambres, ont un accès privé aux chambres et ainsi peuvent se déplacer à leur guise et sans restrictions. De plus nous ne sommes pas un B&B, mais une auberge avec un café-bistrot. Les petits déjeuners ne sont pas inclus dans le prix de la chambre comme dans un B&B. Et c'est aussi pour cela que n'importe quel client peut avoir la chance de venir manger à l'Auberge.

10/10 Excellent

GAETAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean, well taken care of old building. Awesome bistro and bakery on site for breakfast
Stayed 1 night in May 2022
Response from Cecile on 15 Jun 2022
Thank you so much. Have a very good summer

6/10 Okay

Robert Chris

Liked: Cleanliness, staff & service
The floor of the room was meant to look antique, but it was actually uncomfortable. No elevator, though staff was very helpful with my bags going upstairs. No desk in room though I was able to set up my computer nearby. Wifi good.
Stayed 1 night in May 2022
Response from Cécile on 15 May 2022
Merci pour votre commentaire, effectivement nous n'avons pas d'ascenseur étant donné que nous sommes une vieille auberge ancestrale et avec des planchers d'époque. Ce qui fait le charme de cet établissement familial

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
Stayed 1 night in Apr 2022

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm hospitality and care. Charming room and a comfortable bed.
Stayed 1 night in Mar 2022
Response from Cecile on 10 Apr 2022
Thank you so much, see you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice Small Guesthouse with Great Cafe
Nice place with great cafe downstairs. Even if you don't stay here, stop at the cafe as the food, service and pastries were great! The room was clean but smallish and could do with some more comfort items like extra pillows and better linens.
Stayed 1 night in Oct 2021

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort
Nice place
It was a nice stay. The rooms are three stories up and np elevator. The rooms were clean. The breakfast ypu habd to pay for!
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and the room was spotless
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely inn. Well kept and very cute. Breakfast was not included but there is a discount in the lovely cafe.
Stayed 1 night in Jul 2021
Response from Cecile on 2 Aug 2021
Thank you so much for your visit. Good summer, and see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, friendly small village. I walked to the pier and saw local paintings from local artist. The place was not a bad price! I would recommend the place to anyone coming to the area for a visit or drive through!
Stayed 1 night in Jul 2021
Response from Cecile on 31 Jul 2021
Thank you so much, see you soon

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place
Stayed 1 night in Jul 2021
Response from Cecile on 31 Jul 2021
Thank you for your great commentary, see you soon

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A touch of the past with comforts of the present: lovely room, comfortable bed, beautifully decorated, kind and friendly staff, quality breakfast.
Stayed 1 night in Jul 2021
Response from Cecile on 15 Jul 2021
Thank you so much for your beautiful comment. Have a good summer, and see you soon

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely people, lovely place. They clearly have put significant effort into making the Auberge comfortable and attractive. 10 out of 10, would stay again.
Stayed 1 night in Jun 2021
Response from Cecile on 2 Jul 2021
A big thank you for your kindness and patience. See you soon

8/10 Good

Robert

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great, cozy place. We came in the summer and it wasn't very busy. The bathrooms are private, but there is a shared kitchen area, which is a nice convenience. The cafe downstairs is excellent. It gets pretty busy with people from around the area and is pretty affordable with the 25% discount offered to hotel guests.
Stayed 1 night in Aug 2019
Response from Cécile on 20 Aug 2019
Thank you for your nice visit, see you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, friendly staff even when arrival on their national holiday! Cute and spotless little breakfast area accessible with fridge and coffee machine!
Stayed 1 night in Aug 2019
Response from Cécile on 20 Aug 2019
Thank you so much, see you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Loved the bed with confortable blankets cozy restaurant good food and coffee
Stayed 1 night in Jul 2019
Response from Cécile on 8 Aug 2019
Thank you for your commentary, and see you soon

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Alternate Check-in Procedure
We were pleased with the location and ambience of the hotel. However, there is a check-in process for when the hotel closes early that can be problematic if you don't know about it and aren't expecting the hotel to close early. As luck would have it, we arrived about 20 minutes before 2 to ask for an early check-in, which we were granted. If we had been any later (posted check-in times are 2-8), we don't know what would have happened since we were not notified of this closure. Stranded comes to mind. We were told that guests who had reservations for the evening would have been notified of the alternate check-in procedure before arriving. WE WERE NOT! Other than this incident, would recommend for clean and pleasant surroundings and friendly staff. Very pretty area.
Stayed 1 night in Aug 2019
Response from Cécile on 7 Aug 2019
Thank you for your commentary. Since you are here before the check in, it's normal that you were not advised. But if we would'nt have seen you, we would have contacted you, of course. Have a good day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was perfect. L’Auberge is clean, tidy, tasteful, quaint and full of amenities. The staff were a pleasure to see each day and the food in the cafe adjoined is some of the best in the area. It’s a true maritime experience.
Stayed 2 nights in Jul 2019
Response from Cécile on 6 Aug 2019
thank you for your nice visit and your nice comments. See you soon

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little find
Wonderful place to stay. Our room was very clean and having a common kitchen was extremely helpful. We ate twice in the affiliated cafe downstairs. Once for breakfast and a second time for dinner. Meals were excellent and a breakfast discount is provided to people staying at the auberge.
Stayed 1 night in Jul 2019
Response from Cécile on 6 Aug 2019
thank you for your nice visit and your nice comments. See you soon

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Cécile on 1 May 2019
merci pour votre avis, au plaisir

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful host, beautiful room, very quiet. This place is my favorite spot to rest when I'm in town.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot. But the tv and cable could use an upgrade. Especially for the price u pay now a days.
Stayed 2 nights in Nov 2018

8/10 Good

Jude, Sechelt BC

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed having a kitchen with table where we could not only eat but also play a board game. Super friendly staff in the restaurant & good food.
Stayed 1 night in Oct 2018
Response from Cécile on 28 Oct 2018
Thanks a lot for your feedback. See you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing rustic stay at the inn. Jerome, the owner greeted us with a warm smile and guided us through all amenities. We had a wonderful fresh baked croissant baked by Cecile his wife. The recent owners from France made us feel welcomed. What a charming place! we will definitely be back. Jerome, we left you our bottle of wine in the fridge. :) thank you!
Stayed 1 night in Aug 2018

8/10 Good

Ross

Liked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

Jennifer, New York

Liked: Cleanliness, property conditions & facilities
A nice place...
Auberge d'Anjou was a stopover for me on a trip to the Gaspe Peninsula. I arrived right before the cafe closed and was brought up to my room. I was asked to bring my bags in through the back door. I had no problem with this, but found the back door difficult to use with my hands full. Everything had to be put down. I really appreciated the kitchen and lounge being available to guests, although I did not use it. My room was very clean and the bed was comfortable. I found the room to be very cold at 18.5 degrees. I tried using the thermostat to warm up the room, but it turned the heat on and left a burning smell. I quickly turned it off and opened the windows. There was no information on who to contact or a phone to use. I felt cold and rather stuck. With all of the information being in French on the door, I was unable to read it, but it did not contain a number anyway. It was a nice place to stay and I enjoyed the music outside for Acadia Day.
Stayed 1 night in Aug 2018

10/10 Excellent

Kathy, Nashua, NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & charming B & B. The food here is delicious. It is served quickly after ordering and is very pleasantly presented. There is a varied menu to choose from plus a variety of on-site bakery items. The bistro is open for all 3 meals of the day. Short walk to the beach. It is very comfortable even though our room was small. I'd stay again.
Stayed 4 nights in Jul 2018
Response from Cécile on 17 Aug 2018
Thank you so much for your visit. See you soon, have a good day Cécile

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The owners were friendly and welcoming. We had breakfast in the cafe - food was great!
Stayed 2 nights in Jul 2018
Response from Cécile on 17 Aug 2018
Thank you Allan, see you soon.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!!
We just loved this place. So quaint and cozy. The location is incredible. Very peaceful. We will definitley be staying here again and highly recommend. We didn't have time to stay for the complimentary breakfast, but another couple travelling with us did and said it was just great.
Stayed 2 nights in Jul 2018