Lunch and dinner served, Chinese cuisine
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Reviews of CityLights Hotel

3 out of 5
CityLights Hotel
137 Newcastle Street, Perth, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 86 reviews" "
Rating 8 - Good. 35 out of 86 reviews" "
Rating 6 - Okay. 9 out of 86 reviews" "
Rating 4 - Poor. 4 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Staff & service, property conditions & facilities
If youre looking for a basic basic hotel that is spotlessly clean, in a really central lovation at a great price then this is it. No frills. No services. Its a room (en suite) offering only. We'll definitely be back.
Stayed 1 night in Dec 2022

6/10 Okay

qysollah

Stayed 3 nights in Jun 2022

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2022

2/10 Terrible

Lana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to a multitude of restaurants; secure parking. Basic but comfortable rooms.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Good central location, fairly modern building, bed comfortable, room spacious and quiet, bathroom nice and modern. Friendly staff. Appeared to be only 4 parking bays available and no staff available to open the garage door when departing in the morning. The building has damp issues and could be smelt at the reception, the room smelt of damp carpet and paint bubbling was observed at the base of the walls. No iron available. The foyer is a shared facility between apartments and needs a good clean and repaint.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

AJ, Sydney

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was outstanding and accommodating. The amenities, cleanliness and room were unacceptable. Staff did what was right which gives them a better overall score than the level of cleanliness demands
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location. Plenty of bars, cafes and restaurants nearby
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fine if all you need is a place to sleep and you don't care if there are noisy appliances, rising damp, rust stains, holes in the walls and scuff marks everywhere.
Stayed 1 night in Jun 2019

4/10 Poor

Kylie

Disliked: Property conditions & facilities, room comfort
Stay clear - gone down hill
WOW Deluxe is deft pushing it and as for a queen bed - nope try double. I emailed ahead to say I was going to be a late checkin and was advised "no problem, just ring this mobile number". After gettig no answer after a few tries I got out of the safety of my car (there were a few blokes walking around that had abviously been at the bar) to find a note with a different number on the door. When someone finally answered that number they knew nothing about my arrival and challenged me even having a reservation. Anyhow I would have forgiven that if I then had not walked into a room with holes in walls and in the bathroom door, a couch so stained i was scared to sit on it in case of catching something, a desk that could not be used as the chair was too high to sit under the draw in the way and a bathroom with someone elses hair all over it. About the only thing going for this place was the bed sheets were clean. Though it is deft NOT a queen bed - it is only a double. I only paid $90 and I know that is cheap in Perth but hey I expected it to be clean at least. Also, I may have missed it in the information - but beware there is a fee to park too.
Stayed 1 night in Jun 2019

10/10 Excellent

Truck, Toronto NSW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything , nice walk into the city, so many choices for restaurants / food.. Great for the price 👌
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, cheap and central , everything was good
Stayed 1 night in May 2019

8/10 Good

Adrian

Liked: Cleanliness, staff & service
comfortable
ok area...ok stay. rooms are quiet and clean. local area has plenty of asian restaurants.
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citylights absolutely astounded me with the cleanliness of the room. I have to stay in hospital quite frequently and this hotel is cleaner than there. Surrounded by amazing food choices. High traffic area, and yet, the moment the door closes, you don't hear a thing. The beds are so comfortable, I like a semi firm bed if that helps. Bathroom is gorgeous and once again, so, so clean. A lot of glass and white and everything shines. Brilliant. I must say, it has taken me a while to review as I don't want it to be booked out everytime I need it. Selfish I know! Only tiny thing was some paint off the wall in one cotner. Looks like it was caused by luggage so they definitely get a bye on that. A reminder for people; you don't own it, but please treat it like you do. Things last much longer that way.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The rooms were quite spacious and comfortable but having nowhere to clean clothes or cook meals was quite a deterrent to staying there again.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great location and service. Value for money, clean and comfortable.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Keep looking for somewhere better!!
This place is a rabbit warren and a fire trap. I made sure my wife and myself were familiar with the location of the fire escapes when first arriving at our room. I think it would be near impossible to navigate the maze to escape, if woken in the dead of night with a fire in the building.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Matt, Sydney, AU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic! It was a couple of minutes walk from Northbridge, an IGA and a myriad of coffee shops. The room was fantastic!! Yes, it had some peeling paint, and some wear and tear, but you're not paying for a 5 star recently built hotel here. This place is fantastic, it's cheap, within a 5 minute walk of a free city bus, supermarket, cafe's, bars... it's just fantastic! The staff are helpful, and made my stay so easy, I even extended my stay and they made that easy too! Overall, I HIGHLY recommend this hotel. If only they had hotels like this in every state of Aus!
Stayed 3 nights in Jan 2019

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good value for money. Maps offered at check in
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location- very clean rooms. Nice and simple! Plenty of great restaurants around.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good location, nice rooms and amenities as well as very welcoming staff
Stayed 1 night in Dec 2018

8/10 Good

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Happy with my 1 night stay. Secured parking at A$20 per day/night is acceptable
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities for an excellent price. Easy check in and close to downtown area.
Stayed 1 night in Nov 2018

2/10 Terrible

nikolas

Television didnt work. Reception was locked at 3pm saturday. had to wait around .Shower leaked into the carpet, was quite wet. Nice location. Much better places to stay elsewhere with better management
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, room numbers a bit confusing to figure out where rooms were, but overall pleasant stay.
Stayed 1 night in Nov 2018

8/10 Good

Lee, London U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
36 hour layover
Was only here for 1 night but it was just what was needed prior to my flight back to the U.K. Clean, good wifi, TV, fridge and safe. My previous stay in Perth had been near Elizabeth Quay. If I hadn't stayed at Citylights I would have missed out walking round Northbridge & Hyde park. Its also close to the museum, art gallery & State library.
Stayed 2 nights in Oct 2018
Response from Xiaotong on 26 Oct 2018
Dear Lee, Thank you for your feedback. I am happy that you are satisfied with our facilities and location. Hope to see you again soon. Kind regards, Xiaotong Citylights Hotel

10/10 Excellent

Nikolas, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price we paid on Expedia the hotel was definitely great. the room was a very large size and the ensuite was also very comfortably large. the view wasn't the best but we weren't looking for that anyway. I am really happy with my experience and I would book with this hotel again. It was easy, simple, and we were given direct phone lines 24/7 to get in contact with management if required.
Stayed 1 night in Oct 2018
Response from Xiaotong on 26 Oct 2018
Dear Nikolas, Thank you for your feedback and glad that you have a very positive experience from our room. We are looking forward to have you again on your next trip to Perth. Kind regards, Xiaotong Citylights Hotel

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goin' Back
Great staff, comfortable beds, good shower , location was near an IGA , restaurants ( recommend Chile Panda and the Patriots Bar ) all within walking distance, stayed a week had a wonderful time in Perth.
Stayed 3 nights in Sep 2018
Response from Xiaotong on 26 Oct 2018
Dear Laurence, Thank you for your review and I’m happy that you are satisfied with our location and service. We look forward to see you again. Kind regards, Xiaotong Citylights Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the City, great location,close to restaurants
Stayed 1 night in Sep 2018

8/10 Good

Mary, U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was on a main road so you heard a lot of traffic, but it was close to city centre and transport,
Stayed 3 nights in Aug 2018
Response from Xiaotong on 26 Oct 2018
Dear Mary, Thank you for your feedback and I am glad that you have a very positive experience from our location and most especially the customer care from our team whom I’m really proud of. Hope to meet you again. Kind regards, Xiaotong Citylights Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice location. however, as my room was at the very back I felt a little unsafe walking to and back from the main entrance.
Stayed 2 nights in Aug 2018
Response from Xiaotong on 26 Oct 2018
Dear Anonymous, Thank you for your review and I am happy that you are satisfied with our location. The hotel is very secure because only the guest could enter. If you still feel unsafe, you could call the reception and we can arrange a room close to the entrance for you next time. Look forward to see you again on your next trip to Perth. Kind regards, Xiaotong Citylights Hotel

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not the worse not the best. Okay.
The bathroom door was broken and wouldn’t shut, kind of a weird set up with rooms seemingly placed where ever (number wise), and room didn’t look all the way finished (concrete showed where there wasn’t carpet). Good shower. Newer building. Staff was fine.
Stayed 1 night in Aug 2018

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is centrally located, clean, comfortable and reasonably priced.
Stayed 1 night in Jul 2018

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Was difficult to gain entry as after hours instruction were not clear and different to normal,more clarity required
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A decent hotel with a good location in the city. Nothing fancy, but the staff was kind and we were in walking distance of everything we wanted!
Stayed 2 nights in Jul 2018

10/10 Excellent

haylee, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & friendly staff
Greated by very friendly hotel staff and offered free late check out, in an awesome location close to city and Northbridge! Room was clean and stay was very pleasant for the price! Defs be staying again
Stayed 1 night in Jul 2018

10/10 Excellent

Sarah, Mandurah, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy reach of the city highlights
Simple hotel, easy walking distance to the highlights of both Northbridge and the CBD.
Stayed 2 nights in Jul 2018

10/10 Excellent

James, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Staff were absolutely amazing in accomodating us and extending our stay. Room was modern and comfortable. Wifi worked very well. Location was great close to city and the lovely restaurants in Northbridge.
Stayed 1 night in Jul 2018

8/10 Good

Mark, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very competitive rate close to town
We found the City Lights Hotel to be really close to town and super convenient, with quite a reasonable rate. The room was super simple but it did the job whilst we were in town.
Stayed 4 nights in Jul 2018

8/10 Good

James, Qld

Liked: Staff & service, room comfort
Friendly staff, nice rooms, could do with better seating for desk when working on computer. Nice clean room, with very nice shower / bathroom.
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Whilst the staff were willing to discount my price as I couldnt stay on the first night, the room itself was filthy, with scuffed walls, a tv that would turn off when I touched the channel or volume button, and a bathroom that made me feel sick after seeing the filthy smelly toilet brush. I wouldn't stay there again.
Stayed 3 nights in May 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Nice one nighter in Northbridge
Was attending a concert in the local area and found this hotel to be in the perfect location. Reception is on the main toad and a little small, receptionist was friendly and welcoming. Room was clean and tidy, spacious with a nice bathroom and toiletries. A little wear and tear with the decor and paint but overall a great hotel for the area. Parking was secure at $20 for the night👌Would use again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value city location
Stayed 1 night in May 2018

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
It was my first stay here and it was a one night stay. I found it was an easy walk to the hotel from the Perth railway station.Thankfully I was shown around and to my room on the first floor when I arrived as I am sure I would have struggled to find my room because of the layout of the hotel. I thought the room was a good price. It was basic but had everything I needed and was comfortable. I was pleased to find the toiletries were in containers on the wall rather than the little individual ones that create extra rubbish. I asked for advice about somewhere for dinner and a chinese place a few steps away was recommended. I felt quite safe walking there at night and the service and food was excellent and a good price.I left before reception was open so was unsure what to do with the key. Someone leaving at the same time told me to leave it in my room which I did. I would stay again if I needed to stay in the city.

8/10 Good

Brent, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice secure hotel
Good city location . Friendly staff. Easy walk to the city centre . Modern complex.
Stayed 1 night in Feb 2018