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Reviews of The Stanley

3 out of 5
The Stanley
23 Regent Terrace, Penzance, England

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 61 reviews" "
Rating 8 - Good. 22 out of 61 reviews" "
Rating 6 - Okay. 9 out of 61 reviews" "
Rating 4 - Poor. 2 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Paid for a suite but just had a basic room with a double and single bed in the room so unable to work as I assumed a suite had a desk and sofa normally in a separate room or partition. If you’re on holiday this might be an ok place to stay but no good for working visit.
Stayed 1 night in Oct 2023

6/10 Okay

Beverly

Travelled with partner
Disliked: Amenities, property conditions & facilities
Great location near the water and a fifteen minute walk to town center, train and bus station. However, we were put in a a very small room that was not at all what was pictured from what was posted on Expedia website. Our room was in an attic (only window was an attic window ) and we had to climb several flights of narrow stairs to get up there. Anyone with a walking mobility or a lot of luggage would not be able to get up there. The beds were comfortable and there was enough hot water for hot showers. This lodging includes a full English breakfast in the dining room with a view of water which was nice. Staying here for one or two nights is fine as long as you plan to spend very little time in the room.

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to phone to get the door answered; parking unavailable and hair in food and bed
Stayed 1 night in Oct 2023

10/10 Excellent

Byron

Stayed 1 night in Oct 2023

2/10 Terrible

Steven

Stayed 1 night in Sep 2023

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but lucky alternative room available
In the end a nice stay, but only because another room was available. We'd booked a "comfort double room with sea view" but it was a tiny attic and unsuitable for even a 5ft 8 and 5ft 7 couple. Should be advertised as an attic room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dean

Stayed 1 night in Sep 2023

10/10 Excellent

Shane

Stayed 3 nights in Jul 2023

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little place on the harbor front.
Stayed 1 night in Jul 2023

8/10 Good

Alexia

Stayed 1 night in Jul 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Eden

Stayed 1 night in Jun 2023

4/10 Poor

Ann

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
The manager was utterly lacking in interpersonal skills. The room was tiny, and it lacked any normal embellishments. We wouldn't stay there again.
Stayed 1 night in Jun 2023

8/10 Good

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice simple hotel, very convenient for the IOS ferry which is just around the corner. The staff were really nice, the room was cosy but comfortable and the breakfast was nice with a beautiful view. Parking is in short supply.
Stayed 1 night in Jun 2023

10/10 Excellent

Alison

Stayed 1 night in May 2023

6/10 Okay

ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast was amazing, I had a full English and a friend had fresh fruit and croissant, either is enough to last the whole day and happily served in time for us to catch the ferry to the Scilly Isles. We found our attic room very tiny with a bed so small neither of us slept well at all, definitely a room to avoid. The owner was very cheery and welcoming.
Stayed 1 night in May 2023

10/10 Excellent

James

Stayed 1 night in May 2023

10/10 Excellent

Ian

Stayed 1 night in Apr 2023

6/10 Okay

Penelope

Liked: Cleanliness, staff & service
Friendly place with an excellent breakfast. Very narrow, twisty stairs to top floor meant it was almost impossible to navigate with my carry-on suitcase. Not for older people who cannot manhandle their luggage! Lovely location right on the promenade. Overall good value.
Stayed 1 night in Oct 2022

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent location right on the seafront and within easy reach of local restaurants and the town centre. The hosts were very friendly and welcoming and the breakfast was excellent with wide choice of foods on offer. Parking on the seafront was easy but there is also a pay and display car park nearby. When next in Penzance will stay here again.
Stayed 4 nights in Oct 2022

10/10 Excellent

clive

Stayed 1 night in Oct 2022

6/10 Okay

Leslie

Travelled with group
Liked: Room comfort
Stayed 1 night in Sep 2022

8/10 Good

Sheena

Travelled with family
Liked: Staff & service, room comfort
Very friendly hosts. Comfortable rooms. Great location. Ideal for the ferry.
Stayed 1 night in Sep 2022

8/10 Good

K

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little family break
The Stanley has a really great location and represents excellent value for money. It's quiet and right by the sea front with excellent access to all the Cornish attractions. Top rating for our short family Easter holiday. Tasty filling breakfast, helpful welcoming folk
Stayed 3 nights in Apr 2022

10/10 Excellent

Anthony

Stayed 1 night in Apr 2022

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Room could do with updating but had everything we needed. Great location.
Stayed 3 nights in Oct 2021

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to ferry terminal. Lots of stairs!!!!!
Stayed 1 night in Sep 2021

8/10 Good

Michelle

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the stairs!
Stayed 1 night in Sep 2021

10/10 Excellent

John, Scarborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ideally located guest house / hotel with friendly accommodating staff.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good B&B
the reception from the host was great, very welcoming and check in was earlier than expected. we had 2 room, one of which was light, spacious and welcoming. the other was a lot smaller and a bit dated. although botg were. very clean. breakfast was served from 6.30 to 9. which on a personal choice is very early as we are on holiday. however it was very good. overall a pleasant stay
Stayed 1 night in May 2021

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY HERE
The stay was amazing. The location could not be better. Lovely staff and breakfast too.
Stayed 2 nights in Aug 2020

6/10 Okay

Lee

Disliked: Cleanliness, staff & service
Good location, not very clean in general room was ok, no tea or coffee facilities, shower was cold in the morning but was given a discount by the owner.
Stayed 1 night in Oct 2020

6/10 Okay

Shirley, Slapton

Liked: Cleanliness
Positive- it was near the Scillonian and round the corner from the car park we had booked. Breakfast was good. I realise it is an old property but there was a lot of walking about, from the room above, which kept us awake a lot of the night. Cate had to be taken when using the toilet as the stairs went above making the headroom very low.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2020

8/10 Good

carol, leeds

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position particularly if you wished to use public transport. Friendly staff
Stayed 3 nights in Sep 2020

6/10 Okay

Danielle, London

Liked: Staff & service, property conditions & facilities
Very nice place. Just note that it can be very loud as others return and go up the stairs. This place has charm but I did not get the best nights sleep due to the noise.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
One night stay
Very small room, but clean and served a purpose for one night stay.
Stayed 1 night in Sep 2020

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and service
Great value and service. Comfortable room and friendly staff.
Stayed 1 night in Aug 2020

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location close to town and has a great restaurant next door...Good breakfast..friendly staff.We had a lovely ocean view the room needs updating and the windows were a bit howling when the wind for up..Over all good for what we wanted.
Stayed 2 nights in Aug 2020

10/10 Excellent

Paula, Byfleet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely clean, spacious room with a great outlook. The staff were kind and nothing was too much trouble.
Stayed 2 nights in Aug 2020

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with a brilliant location.
A brilliant stay at The Stanley. A fantastic location overlooking the beach and the lido. Received a very warm welcome and served complimentary teas and coffee on the sunny patio. Stayed in room 10 at the top with a sea view. Nice family sized room that had 1 double, 1 single and a fold up single. A few really nice pubs within a minute's walk which was a real bonus. We only stayed 1 night as we were motorcycling around Cornwall, and it was fantastic that we could book a single night's stay on an August weekend. Would definitely return.
Stayed 1 night in Aug 2020

8/10 Good

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely Break
Hotel was lovely and staff very friendly. Right on the promenade and close to the town centre. Car park was small and was made worse by the use of non patrons.
Stayed 2 nights in Aug 2020

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Cyprian, Tipton, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stanley is one of the best bed and breakfast places in the UK. The staffs are extremely friendly. The rooms and facilities are spotlessly cleaned. They follow a very high standard in terms of Covid-19 protections. The breakfast times are planned ahead with all the guests to ensure social distancing. The town centre is only a few minutes walk. Great stay.
Stayed 2 nights in Aug 2020

10/10 Excellent

Tak Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy Summer Break
Very friendly service, highly recommended.
Stayed 1 night in Jul 2020