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Reviews of YHA Helvellyn - Hostel

2 out of 5
YHA Helvellyn - Hostel
Greenside, Glenridding, Penrith, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 44 reviews" "
Rating 8 - Good. 15 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

graham

Stayed 2 nights in Sep 2023
Response from YHA Helvellyn on 16 Sept 2023
Thanks Graham

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good price. Definitely recommend
Stayed 1 night in Sep 2023
Response from YHA Helvellyn on 16 Sept 2023
Thanks Amy. Glad you liked us

10/10 Excellent

Shannon

Stayed 2 nights in Aug 2023
Response from Chris on 22 Aug 2023
Thanks Shannon

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service
It’s a nice place to rest
Stayed 1 night in Jun 2023
Response from Helvellyn on 16 Jun 2023
Thanks Kimberley

10/10 Excellent

Nigel

Stayed 1 night in May 2023
Response from Helvellyn on 16 Jun 2023
Thanks for full marks

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
birthday night away
Me and my fiance stayed here for 1 night at the hostel didnt know what expect as never been to one before but when checked in was pleasantly surprised staff very welcoming hostel very clean view from room was nice also went hiking up the mountains was beautiful scenery will definitely come back in future
Stayed 1 night in Apr 2023
Response from Helvellyn team on 4 May 2023
Thanks for the review Louise. Glad you liked us and that you will be back again

10/10 Excellent

nicola

Stayed 1 night in Aug 2022

8/10 Good

Igor

Stayed 1 night in Aug 2022

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to walks
Stayed 2 nights in Jul 2022
Response from YHA Helvellyn on 8 Jul 2022
Thank you for leaving a review Dan. Our location is great!

10/10 Excellent

Daniel

Stayed 1 night in Jun 2022

10/10 Excellent

Colin

Stayed 2 nights in May 2022
Response from YHA Helvellyn on 8 Jul 2022
Thanks for the 10/10 Colin

10/10 Excellent

Andrew

Stayed 1 night in May 2022

10/10 Excellent

Przemyslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy beds and great shower facilities. Breakfast bap and coffee was lovely
Stayed 1 night in Oct 2021
Response from YHA Helvellyn on 2 Nov 2021
Fantastic review Graham, thank you for your feedback! Hope you had a great time and we look forward to seeing you again!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem in the Foothills of Hellvellyn
There is a first time for everything. At the age of 58, my first stay at a Youth Hostel was a memorable one. What a journey up the track to the lodgings, not for the faint hearted, but wll worth the trip. A breath taking view awaits you. As soon as you enetred the building the warmth and friendliness of the staff lifted and relaxed you. Nice little room with clean Bunks, lovely and warm and amazing views to the stream and river. We enjoyed a nice drink at the bar too. Shower was fine and toilets clean. Breakfast was only a sausage or bacon bun (veggie options) but it was great quality. I'd certainly go again. You get a real sense of community with other walkers too. We ate down the hill in Glennridding, but food was available. Overall, most enjoyable and value for money.
Stayed 1 night in Oct 2021
Response from YHA Helvellyn on 20 Oct 2021
Wow - thanks for the great review John! Great to hear you enjoyed your first experience at a YHA with us and found the hostel and facilities suitable for your needs! Our location is great isn't it?! Its always nice to hear our guests share stories in the communal areas after a days walking :). Hope to see you back again in the future.

8/10 Good

David

Liked: Cleanliness, staff & service
Decent staff, couple of issues with the hostel
Excellent staff and customer service. Showers were too small resulting in clothing getting wet - and I'm only 5ft 8ins and 11 stone. Bear in mind, self catering kitchen is locked overnight (nothing to tell you this as far as I'm aware) so check they'll leave it open if you want an early start.
Stayed 5 nights in Sep 2021
Response from YHA Helvellyn on 18 Sept 2021
Thank you for your feedback David! Great to see you found the staff friendly and helpful during your stay with us. We are sorry that you didn't find the showers too user friendly, we will look in to this to see if there is anything we as staff can do. Although the Self Catering does get locked this is to ensure that it can be cleaned and kept Covid friendly. We are more than happy to open it though to help our guests out when needed. Thanks again for the review and we hope to see again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Interesting local mining history. Loved the walks
Stayed 1 night in Aug 2021
Response from Manager on 12 Aug 2021
Thank you for the great review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and ideal for a walk up helvellyn
Stayed 1 night in Jul 2021
Response from Manager on 28 Jul 2021
Thank you for a lovely review! Our location is pretty special for routes up Helvellyn!

10/10 Excellent

Rupert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yha Glenridding
Used as a base for training in the lakes. Great friendly and cheerful staff. Great value food and service with a smile. A great team well done
Stayed 2 nights in Jun 2021
Response from Fiona on 30 Jun 2021
Thanks for the fab review Rupert! Hope all goes well for the tri in September!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great youth hostel with friendly staff close to some amazing hills and mountains
Stayed 2 nights in May 2021
Response from Fiona on 29 May 2021
Thank you for the great review! Our location is pretty special so we're glad you enjoyed your stay with us and the team friendly. Hope to see you at the hostel again in the future!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful friendly staff, value for money. Lots of choice to eat/ drink compared to what i expected.
Stayed 1 night in Oct 2019
Response from Steve on 5 Nov 2019
Thanks for the great review!

8/10 Good

michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only criticism is the cleanliness of the showers, everything else during our stay was absolutely perfect nd will be returning again!
Stayed 1 night in Sep 2019
Response from Steve on 23 Sept 2019
Thanks for the great review!

8/10 Good

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Steve on 23 Sept 2019
Thanks for the great rating!

10/10 Excellent

graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey for a hostel but quality accommodation
Friendly welcome. They had problems with internet but got us settled in our room while they sorted it. Great breakfast and good advice on the local area for walking
Stayed 1 night in Jul 2019
Response from Steve on 28 Jul 2019
Thanks for the great review!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Loved the location, a stone's throw to the ski slopes (closed of course now) and many high fells. Only chip in their armour was the lack of hot water in the showers, or it might have been my inability to work out how to control the temp (tried a couple of shower cubicles though). I like my showers cold, so it didn't bother me in particular, but I know for others it could be hell. I'm a bit on the wild side, so other things I heard from others (more mainstream comfort minded): access is not ideal for a saloon car, no mobile phone signal in the area, wifi downstairs only, place is isolated so you're effectively forced to spend your time there. Worked fine for a last minute bargain mini holiday for me and my children, though!
Stayed 1 night in May 2019
Response from Steve on 7 May 2019
Thanks for the review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay....
Excellent hostel, beautiful setting, friendly, helpful staff. My partner is new to YHA... & he was well impressed. We had an evening meal & breakfast. Nothing more to be said
Stayed 1 night in Sep 2018
Response from Steve Read on 29 Sept 2018
Thank you for your review. We are really pleased you had a great stay and hope to see you again soon.

10/10 Excellent

Aniruddha

Pleasant stay!
It was a nice stay. The food was good, service was great!
Stayed 2 nights in Aug 2018
Response from Steve Read on 29 Sept 2018
We are really glad you had a nice stay and thank you for taking the time to give us a review.

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service
Very convenient
Very convenient but small room
Stayed 1 night in Aug 2018
Response from Steve Read on 29 Sept 2018
Thank you for taking the time to give us a review. As a small mountain hostel unfortunately we do not have the biggest rooms but hopefully our location in the mountains makes up for this.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Steve on 18 Aug 2018
Thanks for taking the time to give us a review and we are glad you enjoyed your stay.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Helvellyn
Excellent location for those wishing to climb Helvellyn, turn left from the main entrance and your enroute. 30 Min walk down to Glenridding where there are a few pubs, shops and Ullswater Steam Boats. Good quality clean bedding provided, resteraunt, kitchen and bar in hostel. Only downside is road up to hostel, uneven gravel with large potholes/dips, did make it in an Aygo but was really concerned I could lose my Exhaust. Overall very good value if you want to do some walking/cycling on a budget, just take care with vehicle for getting there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was packed, and I hardly noticed.
The room was quite and neat. I showed up, and passed out. In the morning I took a walk up to Hellwellyn. It was cold and rainy, but I am sure it is spectacular on a clear day.
Stayed 1 night in Jun 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service
A short trip for a couple of days walking. Great for a cheap overnight stay

8/10 Good

pauline, west midlands, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
Hostel is in an excellent position for walking up Hellvelyn and not too far away from Keswick and other lovely areas of the Northern Lakes, Very relaxed atmosphere with hard working and helpful staff. Food was good and very reasonable prices for breakfast or dinner. Bar was handy - they also sold chocolate bars etc. and toiletries. Beds were extremely comfy and showers were hot. In all,very good value. First time for my using a YHA but definitely would go back.

10/10 Excellent

Robert, Great Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel in the fantastic and quiet area.
I just missed the internet access. Staff are very friendly helpful. The room and facilities are clean and nice.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
One night stay
Needed a local place to rest before climbing helvellyn etc the following day. Beds were comfy,room was clean. Very stuffy as the heating is constantly on. The social room could do with new furniture as the sofas were broke. Lovely breakfast with a vegetarian option. Beautiful scenery.

8/10 Good

Christopher, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location & good value
Basic.. exactly what it states on the tin. Great value for money and friendly staff. Would go back.

10/10 Excellent

Piotr

Liked: Staff & service
Inexpensive and in nice location
Nice inexpensive YHA on the way to/from Helvellyn.

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Made it up !
Fantastic location nice hostel good food and friendly staff

10/10 Excellent

Simon, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place.
Great hostel, fit for purpose. Longish walk into the town.

10/10 Excellent

Wing Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average
Clean and quiet. The staff are helpful. Fully equipped kitchen and dry room for wet clothes. But the air quality inside the eight people dormitory room is poor because the window is small.
Stayed 4 nights in Aug 2019
Response from Steve on 18 Aug 2019
Thanks for the great review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in May 2019