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Shap Wells Hotel

3.0 star property
Hotel in Penrith with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Shap Wells Hotel

Reception
Bar (on property)
BBQ/picnic Area
Restaurant
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Single Room

1 bedroom, desk, laptop workspace, free WiFi

Basic Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Laptop workspace
Desk
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

1 bedroom, desk, laptop workspace, free WiFi

Traditional Triple Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Laptop workspace
Desk
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

1 bedroom, desk, laptop workspace, free WiFi

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Laptop workspace
Desk
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Traditional Double Room, 1 Bedroom, Garden View

1 bedroom, desk, laptop workspace, free WiFi

Traditional Double Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(21 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Laptop workspace
Desk
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

1 bedroom, desk, laptop workspace, free WiFi

Traditional Twin Room, 1 Bedroom, Garden View

7.8 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Laptop workspace
Desk
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
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About the area

Penrith is home to Shap Wells Hotel. The area's natural beauty can be seen at Yorkshire Dales National Park and Ullswater. Kennedys Fine Chocolates and Lakeland Bird of Prey Centre are also worth visiting.
Visit our Penrith travel guideOpens in a new window
Map
Shap, Cumbria, Penrith, England, CA10 3QU

What's nearby

  • Lowther Park - 11 min drive - 17.7 km
  • Lowther Castle and Gardens - 13 min drive - 20.7 km
  • Whinfell Forest - 21 min drive - 25.8 km
  • Ullswater - 22 min drive - 31.3 km
  • Lake Windermere - 32 min drive - 43.2 km

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪Crown Inn - ‬6 min drive
  • ‪Butchers Arms - ‬10 min drive
  • ‪Kings Arms Hotel - ‬5 min drive
  • ‪The George Hotel - ‬4 min drive
  • ‪Cross Keys Inn - ‬8 min drive

About this property

Shap Wells Hotel

Hotel near Yorkshire Dales National Park
You can look forward to a garden, an arcade/games room and a library at Shap Wells Hotel. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), a banquet hall and newspapers in the reception
  • Meeting rooms, a 24-hour front desk and a billiards/pool table
  • Guest reviews give top marks for the helpful staff
Room features
All 100 rooms boast comforts such as laptop-friendly workspaces, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Wardrobes/cupboards, electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 10.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

Is Shap Wells Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Shap Wells Hotel?

Self-parking is free at this property.

What time is check-in at Shap Wells Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Shap Wells Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 10.00 (subject to availability).

Where is Shap Wells Hotel located?

Situated in Penrith, this hotel is within 6 miles (10 km) of Orton Community Park, Yorkshire Dales National Park and Shap Abbey. Great Asby Scar and Great Asby Scar National Nature Reserve are also within 6 miles (10 km).

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Shap Wells Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 194 out of 499 reviews
Rating 8 - Good. 193 out of 499 reviews
Rating 6 - Okay. 85 out of 499 reviews
Rating 4 - Poor. 17 out of 499 reviews
Rating 2 - Terrible. 10 out of 499 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Excellent for the price a little dated but very clean Breakfast buffet style but very good, red squirrels in the grounds are a must see
Stayed 1 night in Aug 2025

8/10 Good

Godfrey

Liked: Cleanliness, staff & service
A good stop overnight stopover. Excellent location and great seeing red squirrels in the grounds. Dinner too was top rate.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Basic and dated but good value for money. Staff very friendly .
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault it, definitely on the list fir stop offs on our regular trips up to Scotland and back.
Stayed 1 night in Jun 2025

6/10 Okay

Bryony

Liked: Staff & service
Very pleasant staff. Beautiful furnishing and fittings not fully utilised. Very disorganised. No one at reception because they are in the dining room. Room was tired but functional. Lovely setting. Such potential.
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel so quiet and beautiful surroundings
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Characterful hotel with an interesting history. Our garden room was clean and comfortable and the staff were friendly and helpful. Good choice of dining options provided.
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Really nice stay, beautiful surroundings, really friendly staff, rooms dated but comfortable, great shower, fresh towels every day and the breakfast was excellent. Would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very remote location. Hotel was a little tired but the room was clean and the staff were very friendly and helpful. Food was excellent. Large car park and good WiFi. Would recommend.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Okay room after third time our original room had wasps nest outside our window and the second hadn't been served so got an upgrade to a larger one. Having said that the food was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel rooms were large and everything we needed. Super value for money. The staff were amazing considering it was Easter and how busy they were, still managed to smile and make time for us. Would highly recommend to stay there as more than reasonable and near the Lakes and The Dales .. will definitely return… thank you guys
Stayed 2 nights in Apr 2025

8/10 Good

Ross

Liked: Staff & service
Friendly and welcoming
Stayed 1 night in Apr 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great stay, lovely art deco features and a red squirrel wood just a few minutes from reception.
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 'ArtDeco' hidden gem off the M6. Old quaint place that looks like a set off Hercule Poirot. Dining room is like being on the Titanic ! Lovely staff and great breakfast. Enjoyed our stay.
Stayed 1 night in Apr 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Stayed on numerous occasions as is just a lovely quiet getaway. Do need your own transport if you want to get about and see towns and villages around the area. Staff amazing as always and make you feel right at home. Hotel is dated if a little shabby but this is the charm and character of the place. Surrounding grounds are perfect for just relaxing and watching the red squirrels and a variety of birds. The breakfast is great and evening meal offers plenty of choice.
Stayed 2 nights in May 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jewel in remote location

Good value hotel stay including breakfast. Staff helpful and friendly, room good size, comfortable and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved the stay , dog friendly , beautiful setting, great food !!!
Stayed 1 night in Sep 2024

8/10 Good

Ethan Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old fashioned hotel. Location is stunning. Staff were great and breakfast was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

annie

Liked: Cleanliness, staff & service, amenities
What a lovely peaceful place and the staff were so lovely lovely stay and value for money
Stayed 1 night in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have read stayed at this hotel before, ideal for my dog, the food excellent. Clean and well equipped rooms. Will stay and , covenant and for the lakes
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Seeing red squirrels
Stayed 1 night in Mar 2025

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Unique oldish hotel, but lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old place to chill in
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming & friendly. Love the traditional feel and original features.
Stayed 1 night in Dec 2024