Hotel Keluarga di Penrith

"Good location, fairly quiet and easy parking in garage."

"Large clean rooms,but a bit dated"

"Great location and convenient. Room was basic but had everything we needed for a layover on our way to the airport. The only couple things were the over powering deodoriser smell walking through the corridors to and from our room, was very strong that we could almost taste it. The other thing was the bistro, went for dinner and ordered a bowl of chips with gravy poured on top, my chips came out lukewarm bordering cold and the gravy was cold, the waitress was good when told and we received a...

"No oat milk or decaf in room."

"I would not recommend this hotel. The cleanliness was very disappointing, and it seemed like the house/room was not cleaned properly during our stay. For the price we paid, I expected a much higher standard of cleanliness and attention to detail. What made the experience even worse was the staff’s attitude. They were not friendly, welcoming, or helpful. At one point, we were even told to go to bed, which I found very inappropriate. As paying guests, it is our choice how we spend our time and...