4/10 Poor
Orla
19 Aug 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
hotel is tired..needs freshened up. Always a queue at reception so difficult to have any queries answered. Definitely not 4* star. Rooms basic and need refreshed. No toiletries provided. Suite kitchen has NO cooking utensils and only 2 patio seats and one sofa indoors for 5 people. Breakfast not too bad but certainly room for improvement with dinnners. No water provided with dinners nor were you allowed to bring in your own so had no choice but to pay min €3 for a bottle of water if wanting a drink with dinner. Entertainment only started at 10pm and stopped at 12pm. ..very loud so hotel not suitable if have young children. Stayed 2 nights and tried to charge me 3 days parking at €16 per day. When questioned why charged 3 days when we couldnt even get into carpark until 3pm on the 1st day they then reduced it to 2 days (€32)...but even with that €16 per day for parking is excessive. We stayed 2 nights with plan to possibly stay longer but decided 2 days was more than enough. Staff simply doing their jobs possibly begrudingly .. no pleasantries at all. Overall i would say hotel is just OK at a push
Orla
Stayed 2 nights in Aug 2023