Outdoor pool, pool umbrellas, pool loungers

Reviews of Tropicana Pool Villa

4 out of 5
Tropicana Pool Villa
284/158 Moo 12, Jomtien 2nd Road, Nong Prue, Bang Lamung, Pattaya, Chonburi

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 181 reviews" "
Rating 8 - Good. 63 out of 181 reviews" "
Rating 6 - Okay. 21 out of 181 reviews" "
Rating 4 - Poor. 4 out of 181 reviews" "
Rating 2 - Terrible. 9 out of 181 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Wilawan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Peter on 27 Apr 2024
Thnaks

10/10 Excellent

David

Liked: Cleanliness, room comfort
New year stay
A very nice and relaxing 2 night stay private pool was outstanding and quality of room up to high standards and clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dominic

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Peter on 2 Dec 2023
Thank you , deeply appreciated

10/10 Excellent

steve

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Peter on 28 Sept 2023
Thanks Steve, deeply appreciated and happy to host you. There are good people with positive attitudes and you belong to one. Stay happy in your travels;)

10/10 Excellent

MANI SURESH MURUGAN

Stayed 1 night in Aug 2023
Response from Peter on 16 Sept 2023
Nice guest , awesome response. This is what we like here , someone who appreciate us :) Unlike others who just constantly complain and demand free requests, and taking their frustrations out on hotel reviews just spread FUD. Cheers mate for this , hope to see you here again and let life bless you

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cleaning staff was probably the best organized I’ve ever seen. They sent in like 6 people and finished quickly which was nice. The down side was the water pressure in the shower was very poor, but it should be an easy fix, the shower head was faulty. The room itself was very spacious and nice , the pool was nice.. it was a bit far from everything but there is a motor bike rental nearby which made it easier to get around.
Stayed 6 nights in Jul 2023
Response from Peter on 13 Jul 2023
Thanks Nick , was pleasure to host you

10/10 Excellent

Ho Lun William

Stayed 2 nights in Jun 2023
Response from Peter on 13 Jul 2023
Thanks

10/10 Excellent

Keiron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was in a good location. Clean and friendly staff
Stayed 8 nights in Jun 2023
Response from Pete on 13 Jul 2023
Thanks so much

10/10 Excellent

Ka Lai

Travelled with group
Liked: Cleanliness, property conditions & facilities
It’s a nice villa. The same vibe as Bali but way less expensive. It’s far away from walking street maybe 20mins car ride- with traffic maybe 30 mins. It’s good for groups as there’s lots of things to do: pool table, swimming pool with slide, huge living area with sofa and nice dining area.
Stayed 2 nights in Feb 2023
Response from Peter on 13 Feb 2023
Thank you very much. You are the first who appreciate the extras in this house which we do not show on the photos. At least someone ;) Warm greetings

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, room comfort
fake picture and bad property
Spend $2000 for 3 different villa and can able to stay in 1 villa for 1 hour its that bad and dirty . all pictures shows on hotels.com is photo shop or when they build the property 10 years back approx so beware of spam for this property . do not think the property look like pictures .
Stayed 4 nights in Jan 2023
Response from Peter on 6 Feb 2023
Sorry ,but i do not get what you trying to point at here. I had 1000s of guests and a very few that can't imagine the reality instead they believe or expect that photos reflect real life. Photos are the moments of time which has passed , that's all they represent. Also they are there for illustration purposes. I don't make fools out of anyone and never will and never was. May be you should blaim the screen manufacturers who provide us with colours well enhanced than our eyes can see in real world. Every and each photo was taken by real camera in real time there is nothing fake about that. Anyways, i am very sorry for your disappointment and i hope you will find a place that will satisfy your perception and reality. The property was built 2017, which is not 10 yrs. Houses were cleaned the same way as for many 1000s of guests before you , clean and inhabitable, we do not even allow pets here just to maintain cleanliness and avoid allergies sensitivity of guests.

10/10 Excellent

Dante

Liked: Cleanliness, amenities, property conditions & facilities
A very nice quiet place.
Stayed 10 nights in Jan 2023
Response from Peter on 6 Feb 2023
Thank you very much

10/10 Excellent

Ann

Travelled with partner
Love the privacy and pool. clean and quiet. easily parked the car. There is not much near by which makes it unique and stands off from the busyness and congestion of the beach we had a car so we could go anywhere we wanted . The hosts were polite helpful and listened to concerns I made a few suggestions as to how to improve the ambiance and the manger took it to heart. would definitely go back and stay even longer!
Response from Peter on 6 Feb 2023
Thank you Ann, you are a lovely person.

10/10 Excellent

Bohua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean cozy and nice room and excellent customer service. Thanks so much to Peter and his friendly team. I have my last two vacations with Tropicana Pool Villa and will stay there again next time when I am in Pattaya.
Response from Peter on 31 Dec 2022
Thank you for positive comments and repeating visits. Even nothing is perfect but you keep looking at events with happy mind. Some guests should learn from you ;)

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful friendly manager will help you with whatever you need. Property is nice with private pool. I stayed in three bedroom Villa which was very large. Free washing machine to use which was great. Easy to get a cab to and from villas.
Stayed 2 nights in Nov 2022
Response from Peter on 21 Nov 2022
thank you :)

10/10 Excellent

Mira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful, perfect place to relax. Staff are very caring and ensure all needs are met and guests are enjoying themselves. Go above and beyond to ensure we are comfortable. Special thanks to Pat for making sure we received all items that we forgot to pack. Loved staying at Tropicana and highly recommend it.
Stayed 4 nights in Aug 2022

10/10 Excellent

Daniel

Travelled with group
Liked: Room comfort
Stayed 1 night in Aug 2022
Response from Peter on 31 Aug 2022
Really thank you

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the 4 bedrooms pool Villa T8, the pool looked small at first, but it was the perfect size for us to enjoy. Any problems I had were quickly addressed and fixed. The water pressure in the upstairs bathrooms was not the greatest, but it did the job. I “thought” the TVs were going to be SMART TVs, so we could watch Netflix, YouTube or other online services, but that was not the case. I tried connecting my USB external movie hard drive to the TVs, but that did not work either. Luckily we brought along the kids tablets, so they could watch their toons. Overall a great place and we would come back again.
Stayed 4 nights in May 2022
Response from Peter on 7 May 2022
Thanks for visiting us.

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The villa was spacious modern and clean. Myself and the friends i brought with me had a wonderful time. Its location was not beachfront but only minutes away and the price charged in relation to location was more than reasonable.
Stayed 7 nights in Jan 2022
Response from Peter on 8 Feb 2022
Thanks so for spreading the word. Wish to have more guests like you, who understands how much saving it is comparing to hotels if private pool is rented.

10/10 Excellent

Bohua

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place is well maintained and very clean. Staff and property manager are extremely friendly and helpful. Thanks so much to Peter and his team!
Stayed 10 nights in Dec 2021
Response from Peter on 22 Dec 2021
Thank You so much. It was very kind of you

8/10 Good

Darin

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021
Response from Peter on 18 Aug 2021
Thank you

6/10 Okay

Takayuki

Travelled with family
Just room is getting too old 😨 Too small for two kids with father and mother. No English anime TV channel was big negative too ....
Stayed 3 nights in Oct 2020
Response from Peter on 21 Oct 2020
Tthe rooms are a lot more bigger than any average hotel rooms, so if you stay with family in hotels i have no idea what the comments would be. We designed the 1 bedroom for couples and you could upgrade to a bigger house on your arrival. We do have indeed a cable TV in rooms which has engish channels as well cartoons. Considering time it was built 2014-15 , if that is old i have no comments. I am sorry to express this but people from your origin has very high expectations but i traveled in your country and found it over priced considering what it provides to travelers. But i had a great time anyways. Thanks for feedback

10/10 Excellent

PINAI

Travelled with group
Liked: Cleanliness, room comfort
สระว่ายนํ้าเล็กไปหน่อย เหมาะกับการมาเที่ยวเป็นกลุ่ม บ้านพักสะอาด
Stayed 1 night in Aug 2020
Response from Peter on 31 Aug 2020
We really wanna say THANK YOU :)

6/10 Okay

Tum, Bangkok

Travelled with family
Liked: Cleanliness, amenities
Security and some renovation should be considered. Excellent hospitality
Stayed 1 night in Jul 2020
Response from Peter on 29 Jul 2020
Thank you for feedback. We do have schedules for renovation for every property when needed. Hard to determine which house you stayed from this point because no data of your booking.

8/10 Good

Liam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for family to enjoy
It was very clean and comfortable would stay again
Stayed 1 night in Feb 2020
Response from Peter on 27 Feb 2020
Thanks very very much for positive comments and higher score review . Wish you a nice trip

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good, but why I need to add a reviewed minimum of 50 characters? I'm lazy!! and almost close this page :(
Stayed 1 night in Feb 2020
Response from Peter on 13 Feb 2020
Thanks for comments, and high score. it is set that way by agent for minimum characters :) Anyways , hope to host you again...

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One bed room
Stayed 1 night in Feb 2020
Response from Peter on 13 Feb 2020
A lot of thanks for this score and review. Wish you all the best

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Peter on 19 Sept 2019
Thanks so much for high score review

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Peter on 22 Jul 2019
Very much appreciated for this score . Thanks so much

10/10 Excellent

Woraphot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family or couple getaway
Good points: Private pool, staff services, complete amenities Concern points: bathroom and bathtub in bedroom, bed is too soft, bugs
Stayed 1 night in Jul 2019
Response from Peter on 22 Jul 2019
Thanks so much for top score review

8/10 Good

JL, Malaysia

Travelled with partner
Liked: Cleanliness, amenities
The 1-bedroom villa exceeded my expectations as the layout differed from the photos. The only thing is the location as its a little secluded and tucked away, about a 20 minutes walk from Jomtien Beach. Kudos to the staffs who were all friendly and helpful.
Stayed 2 nights in Jul 2019
Response from Peter on 15 Jul 2019
Thank you , thank you, thank you;)

8/10 Good

Chester, Pattaya

Travelled with group
Liked: Cleanliness, staff & service, amenities
Villa was a bit run down. Water was seeping out from below the water basin but no one fixed it.
Stayed 3 nights in May 2019
Response from Peter on 28 May 2019
Thanks for feedback we will fix it and renovate the house as soon as it will be possible.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
i was extremely shocked with the conditions overall at tropicana pool villas it simply is not up to any reasonable standard in any shape or form although i found peter the asst manager and his manager very aware of what i showed them they told me the problem is with the staff they are just not motivated his words not mine they told me that they had both been away and needed to catch up with things peter expressed concerns about my review. i couldnt use the pool the tiles were covered in mildew black and green i spent the first afternoon and evening cleaning the kitchen bathroom toilet tables and chairs cutlery and crockery all filthy the counter in the kitchen had a lot of tiny ants feeding on the left over crease and food around the cooking plate and surrounding worktop and panels i spoke with expedia and eventually got though to one of your colleagues who helped me book woodlands for 8 nights and the le merridian before my journey home at the airport just lovely with exceptional conditions and service in both.
Stayed 7 nights in Apr 2019
Response from Peter on 14 May 2019
I'm sorry to say this but our standard of cleanliness satisfied more than enough guests by proven. In my entire life I've never met a person who is extremely specific about what is clean what what is not. And in our opinion you are too obsessed about cleanliness which is also called a 'neat freak' or obsessive compulsive disorder.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Distance little far but good
Stayed 2 nights in Apr 2019
Response from Peter on 30 Apr 2019
Thank you for a high rating review , with love from Tropicanapoolvilla

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019
Response from Peter on 19 Apr 2019
Average is better than top or bottom , so thanks for mid score. Enjoy your holidays where ever your journey takes you

8/10 Good

Sin Yi Wasabi

Liked: Cleanliness, staff & service, room comfort
Will stay again
I love the whole house and all rooms full of sunshine. The pool is so good. But the location is a bit far.lucky they provide bike fir riding to family mart.If ride bike to bench.only 10 mins ride.
Stayed 6 nights in Mar 2019
Response from Peter on 19 Apr 2019
Love you a lot a see you again :-x

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Peter on 19 Apr 2019
With lots of love from Us , and many thanks for this high score review. Hugs

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We have 10 Adults 5 Children with 6 BR's house T12. Clean Bedroom, Big space, Nice staffs
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pool villa Near jomtien beach Bedroom is clean and comfortable Kitchen is excellent
Stayed 1 night in Dec 2018

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place overall great service good location
Stayed 10 nights in Nov 2018

8/10 Good

Verified traveller

great value, especially if you have your own transport
Stayed 2 nights in Nov 2018

10/10 Excellent

Vorasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stayed
staffs were great. The room was good and quiet, comfy bed with private pool.
Stayed 1 night in Aug 2018
Response from Peter on 7 Oct 2018
So much thanks for the review, see u again .

10/10 Excellent

Thanikachalam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazng
Stayed 3 nights in Aug 2018
Response from Peter on 7 Oct 2018
Thanks for top scoring it was honor to have you here.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Room is good but swimming pool is too small
I stayed in the 2 bedroom pool villa with kids. The layout of the room is great but disappoiting is that the swimming pool is too small and the room is lack of maintenence especially for the toilet area. Cleaning staffs laying on the vacant room and chat loudly as well. The plus for this hotel is the staffs at reception is very helpful and friendly. Overall, a happy stay with family.
Stayed 4 nights in Aug 2018
Response from Peter on 8 Feb 2019
Swimming pool is rather a plunge pool, but of course you can't get a private pool 10x5m at 1,500 thb \night \room . Toilet area unfortunately the walls are being wet from the underground water which is very difficult and almost not possible to fix. We renovate it as occupancy allows. Thanks for comment on maids and I will pass the message to them to be more quite when they talk! Thanks for commenting on front desk , yes we are very friendly and easygoing and love to see you smile. I hope other was a great experience and hope to see you in bigger villa with a bigger pool which you could have been upgraded to if it were available :)

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good, but not as luxury as expected
We stayed a 2-bedroom pool villa at Tropicana for three nights. Overall it was a decent stay, our villa is comfortable and spacious, but we were somewhat disappointed by how not extraordinary the experience was. The accommodation is more just a suite in a large row-house than a "villa". It was clean and reasonably spacious, a large dinning/kitchen area plus a living room with TV. The two bedrooms are of okay size. The bed/pillow were comfortable. The bathroom was of decent size and modern, though a few things that are fairly odd (no shower curtain/glass over bathtub, the shower tube is so short that you have to be couch down to take a shower, etc). The décor/reno was modern, but pretty basic, nothing fancy or luxurious. The outdoor space/courtyard area is tiny. The pool was very short, maybe 2 metres of very shallow water (like not even a foot deep) and then another 3 or 4 meters of actual pool. There a small area with a patio table. Basically it is a small patio with a tiny pool, functional enough as a cool down, hang out space, but not much more. Location-wise, it is reasonably well located, about a 15 minute walk to Jomtien Beach. Though area around the hotel is pretty desolate and depressing. It appears to be an area slatted for lots of development project, so except for one swank condo building next door, most of the immediate surrounding were inactive construction lots and dirt road.
Stayed 3 nights in Jan 2018
Response from Peter - Owner on 29 Jan 2018
Thanks for your staying and review that gives some info. The shower curtain we installed already . Yes the pool is a plunge pool good for refresh and relax with jaccuzi. The surroundings of 1 km radius are mostly empty lands with trees and bush but if you like nature it's good. All in all we think our location is not the top best but very good enough comparing to other villas at Pattaya considering prices as well.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
unhappy experice
1 locate too far 2 too old need renovation immedetly 3 too noise of air conditioner 4 no hot water in shower very bad feedback from servel groups of clients.wont book this villa for any of my client
Stayed 1 night in Jan 2018
Response from Peter - Owner on 18 Jan 2018
1. location you can see on the map, it is very relative what is far and what is near.... 2. oldest villa built in 2009 or newest 2017 March Some villas has old appearance because of design (thai bali style) we renovate and maintain every time needed , but keep the design as is. 3. if any noise etc. from airconditioner we can fix it if you report while you stay. 4. HOT WATER runs in every bathroom if you open the heaters ;) 5. IF YOU DO NOT STAY IN OUR VILLAS please DO NOT REVIEW US. You as travel agent should inspect the accommodations before you sell it to your clients. May be your price was too high for their expectations.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
far from beach, need drvie 15-20 min if no traffice. pictures must be took by many years ago. in fact it is very old, renovation is necessary. few groups of clinets are very disappoint feedback sent to travel agent, regard to this.
Stayed 4 nights in Dec 2017
Response from Peter - Owner on 18 Jan 2018
Na Jomtien villas are 400m from the sea and beach. Or Jomtien villas are 850 m from the beach, i have no idea which beach did you drive for 20 min. ??? Photos were taken 2 years ago, and appearance may be old because of the design ( thai bali style ) which we will not change, but we maintain and renovate as needed. the oldest villa was built 2009 or newest 2017 march . Please DO NOT REVIEW if YOU DID NOT STAY with us. Or inspect the accommodations before you sell it to your clients and consider your mark ups....

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Peter on 7 Nov 2017
Thanks for staying with us.

10/10 Excellent

Charles, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the Way with Privacy
We had a bit of a snag with the arranged travel to the villa due to the length of time it takes Expedia to pass messages between the owner and our party. If you are using Tropicana as your arranged travel ensure you contact them well in advance to confirm options. Upon arrival, we didn't have a ride and spent 2 hours arranging alternative travel. The location was located "off the beaten path" so ensure you get good directions prior to landing if not using Tropicanna's shuttle. Rent a driver for the day and save yourself some hassles. You rent the driver for 11 hours and he will be at your beck and call. We traveled during the day and the driver was very knowledgeable of where to go and what to do. The driver took us everywhere to include a daily run to the supermarket to buy food for our daily breakfast, etc. There is also a food service at the hotel which delivers. The villa has an outdoor grill which we used to grill some steaks. Lastly, on departure, we left a cell phone in the Van after reaching the airport. We called the hotel who contacted the driver and our phone was returned within minutes. Nice!
Stayed 4 nights in Sep 2017
Response from Peter on 5 Oct 2017
Thanks very very much for the review and your stay. I am glad that i could fix the things during your stay. Wish you have the very best of every vacation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017
Response from Peter on 5 Oct 2017
Thanks for staying.

10/10 Excellent

Dvir Naim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best vacation ever!
PERFECT!! It's little bit far from the "center" (10 min drive) but I think that is a big plus because the center of Pattaya is not really sympathy for human beings. Close to a lot of attractions. The host is super nice. There is actually a private pool! Highly recommended!!
Stayed 1 night in Aug 2017
Response from Peter on 5 Oct 2017
Thanks again for a nice review , i hope we can do better in the future. Enjoy yourself ;)