Front of property – evening/night

Reviews of Prince Edouard Apartment & Resort

4 out of 5
Prince Edouard Apartment & Resort
Soi Prabarami Sam 32, Patong, Phuket

Reviews

8.2

Very good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 6 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really friendly and helpful, it is a very quiet place and most enjoyable. I would stay there again The view and grounds are fab TVS need upgrading.
Stayed 8 nights in Nov 2019
Response from Ramita on 21 Nov 2019
Thank you so much for being with us and happy. Every comment is very useful to the hotel. We look forward to welcome you again.

8/10 Good

BEAM SIK

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities
Nice views. Very big and spacious rooms.decent amenities. The hotel is in the top of a very very very steep hill. Difficulty getting transport to location at night. Property a bit run down and old, had a leaking ceiling with water dripping down, advised staff who just cut a hole in the ceiling. Daily shuttle is non-existent.
Stayed 7 nights in Feb 2019

10/10 Excellent

Kiril , Bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel forthe money you paid.
Good location I mean nice seavew. WONDERFULL STAFF
Stayed 9 nights in Feb 2018

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt OK!!
Jätte fint och mysigt hotell uppe i bergen. Gick ENDAST en gång upp för den gigantiska backen första dagen sen aldrig mer,vart tuktuk restwn av veckan 300 bath från patong. Dom körde ner en gratis på dagarna,tror bilen åkte ca 4-5 om dagen vissa klockslag. Härlig pool som barnen älskade att bada i, stora fona rum med en fantastiks utsickt. Så i helhelt är vi nöjda.
Stayed 14 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Great staff but too expensive for what it offers
First some congratulations to the very kind staff, always smiling and helpful. The Hotel is situated on the top of a steep hill of Patong, a little off centered from the town, but it is a calm area and with a gorgeous view on sunsets, and new year eve's astonishing fireworks. Free shuttle to town at noon, 2, 4, 6 and 8 pm. One at 10 am would be ideal. For a hotel in that price range, few things were disappointing or below standards: * breakfast really did not show much variety and was always the same: egg, bacon, sausages, pancakes, with white square bread, small industrials croissants, two types of yogourt, fruits and salad. One type of sugary "juice". Really below standard for such an hotel in Thailand. * Bedroom: advertised with two bedrooms with giant beds. One is indeed as such, the other is more like a large closet, with nothing more than a medium size bed and a cupboard, no windows and 20 cm on each side of the bed. Very difficult to move around, and no plugs at the head of the bed. * Kitchen: microwave did not work; very little kitchenware, not enough cuttlery, plates etc... There is a very affordable restaurant, "number 6" just next door which make it easy to have lunch or diner and one does not want to go to town. * Swimming pool has three depths. The water quality was however way below standard, it was not clear (would barely see bottom in the deep area, and really had a bad taste. Probably due to the daily training of diver in wet suit and lack of water change.
Stayed 14 nights in Dec 2019
Response from John on 8 Jan 2020
Dear Customer, Thank you for your comments with which I agree. However as we are a small hotel, we can not offer too much choise for the braekfast. This is why the staff is instructed to say to the customers that they can get anything they want for the breakfast, if they ask it the day before. We have customers from all over the world, you can not imagine the kind of food they request. Apparently you have not been informed of this Opportunity. You have got a suite apartment which is fitted with a second small room. This apartment is made for three people. We have two bedroom apartments with large beds in both rooms. I have been checking the pool set up. It was on the summer setting (only three hours pumping). Very sorry for that. We changed the setting to full time pumping, and the water was clean again. I advise Always the customers to claim when they are at the property, so we can adjust to their needs, and correct our mistakes. Hope you will come back to the Prince Edouard in the next future. John (Owner)

8/10 Good

Eve, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne expérience
Personnel très gentil, Hotel charmant à 2mn du centre ville, mais ambiance préservée et calme, très jolie vue. Service impeccable et personnel toujours à l'écoute de vos demandes. Seul bémol, les équipements de la salle de gym n'ont pas servi depuis longtemps. J'y retournerai sans hésiter. Merci encore à toute l'équipe.
Stayed 10 nights in Apr 2018
Response from John on 4 May 2018
Chere Eve, merci pour votre commentaire, on va s'occuper de la salle de fitness. A bientôt John

8/10 Good

roberto, aosta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione tranquillità e silenzio. Camere grandi e spaziose.
Stayed 14 nights in Dec 2017

10/10 Excellent

Laura , Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo molto carino lontano dal caos del centro
Camera molto spaziosa con cucina e salotto bagno grande e nuovo unico situato un po' in collina per arrivarci salita ripida hotel per chi cerca la quiete nel centro di patong... colazione essendo una piccola gestione da riguardare leggermente però se chiedi ti accontentano .. personale gentilissimo
Stayed 14 nights in Dec 2017

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Релакс
Тихий спокойный отель. Персонал отзывчивый и все вопросы старался решать как можно быстрее.
Stayed 16 nights in Dec 2017

8/10 Good

Pierre, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Un séjour serein loin du bruit à Patong !
Week-end de Saint Valentin consacré à la plongée. Nous avons apprécié la tranquilité de l'endroit (être reveilles par le chant des oiseaux) loin du bruit perpetual des quartiers chauds de Patong, la vue surplombant la baie, la taille de la chambre, la piscine et le service de navette gratuite pour le centre ville. Bien que le petti déjeuner ne commence officiellement qu'à 8:00, on nous a propose un service avancé si besoin, ce qui fut le cas et nous avons pu être servis à 6:45. Seule petite ombre au tableau: le Jacuzzi totu neuf mais qui ne fonctionne pas (ou plutot la plomberie de ce dernier qui fuit et nous avons préféré éviter l'innondation et renoncer à son usage) Etre résumé un bon rapport qaulité prix et nous reviendrons sans l'ombre d'un doute.