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Reviews of Patong Platinums

3 out of 5
Patong Platinums
87/1-4, Sai Kor Road, Patong, Phuket

Reviews

5.8
Rating 10 - Excellent. 5 out of 74 reviews" "
Rating 8 - Good. 23 out of 74 reviews" "
Rating 6 - Okay. 19 out of 74 reviews" "
Rating 4 - Poor. 13 out of 74 reviews" "
Rating 2 - Terrible. 14 out of 74 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Oct 2019

6/10 Okay

Bernard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The reception didn’t ask if I was leaving the next day or not. Sometimes one forgets and has to be reminded. Because of that my room was given out and I had to change a room. In that room the hot water was messing up. The receptionist couldn’t provide advise on sightseeing and stuff. But generally I will give them 60% and will recommend to anyone but keep in mind your schedule
Stayed 2 nights in Aug 2019

2/10 Terrible

Tourist

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bugs, dirty towels, rude staff, terrible smell (lysol), tiny rooms, loud housekeepers
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and the view is nice the staff are good
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

4/10 Poor

Jeff

Disliked: Staff & service, amenities, property conditions & facilities
I had room with no window. Positives were room was cleaned everyday, small fridge in room, and wifi was generally good. Small swimming pool on first floor. Big enough to cool down, but doesn't hold many people. Negatives were smell of mold in room. I had them spray freshener in room every few days, but it only helped a bit. Tv had 10 channels, 2 in English. Many Russians stay at this hotel. I have nothing against Russians, but some of them had late night parties in their rooms and left their doors slightly open. Can hear loud tv and music through room door. If people smoked in the hallway, I smelled it in room. Bathroom floor did not drain properly after shower. Rooms with window face main road which is noisy all day. 300 baht fee if you bring guest back to room. If you aren't picky about hotels and price is cheap, you might like it.
Stayed 6 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute worse place we could have booked in all of Phuket. When we arrived the concierge gave us attitude when checking in. They also had some kind of work going on in the lobby and had wires hanging from the ceiling. When we went to our room there were ants on the countertop, the AC didn’t work (and it’s hot outside), and the shower curtain was ripped. They obviously didn’t care to clean or keep the room presentable. When we returned to the front desk to complain and maybe get another room, she offered us their best room on the top floor, and this was just as bad if not worse with same concerns. I would never recommend this dump of a place. The pictures are definitely misleading so beware before booking.
Stayed 3 nights in May 2019

8/10 Good

MUHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal for the price
I stayed here for around Rs.650 per night for an AC room, which was a superb deal. The room was clean. All basic amenities were there. Refrigerator, AC, toiletries. Value for money. But it was a no-window room, which I didn't notice neither at the time of booking nor during stay! Actually my stay was for 9 hours or so. The location is good as Jungceylon mall where there is KFC, MCdonald are just 5 min walk. There is cheap market for fruits also nearby. Clean place also. At the reception it was hot as neither AC nor fan was there. Lift's display was not working. But overall, considering the price, it was great deal.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Its near to jungceylon shopping centre,the spa is just beside and the hotel also provide bike rental.The only downside is that there are few tv channels and the room is not as described loke the photos being shown on line.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
No hot water in the room. Last day I was there the water came out of the taps black.
Stayed 19 nights in Feb 2019

6/10 Okay

Egil

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were lovely , breakfast was good . Great location to local interests
Stayed 4 nights in Jan 2019

4/10 Poor

Mr.Shigenao

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staffs are very accommodating. We arrived super late and they still managed to accommodate us even if the hotel is fully booked. The room was clean too
Stayed 3 nights in Nov 2018

8/10 Good

Han Yang

Shower
Water pressure for shower is slow
Stayed 3 nights in Sep 2018

6/10 Okay

Michael, Phoenix, AZ

Liked: Cleanliness
Disliked: Staff & service, room comfort
Ok first thing first when you visit Phuket, we all know if you didnt book a 5 star you cant complain that much. Checking in have 2000 BAHT ready for a deposit. Do not lose your reciept. Refundable when checking out. No one apoke English. The elevator was so slow and the AC did not work in it. When entering the room it was cute until I used the shower that clogged up creating water to make it to the toilet. The shower curtian had mold on it. The AC worked a little to well but they only provide you with a sheet on the bed. So i recommend to aske for a 2nd one. Dont forget to put 15-20 BAHT under your pillow each day for housekeeping. Dont be cheap! You will always come back to a clean room. Overall would i stay here again and the answer is YES. But if I find a more nice hotel at a reasonable I will go with that one. One last thing, me and my friend had no issues walking to Bangla Road. Cut through the mall to cool off.
Stayed 7 nights in Sep 2018

8/10 Good

Tim, USA

Liked: Cleanliness, staff & service
I extended my stay and ended up staying for about 2 weeks. I had a room with no window and it fit my needs. The wifi was strong, the refrigerator and air-conditioning worked, there was a small safe in the room (could not fit a small laptop), and the room was large. A kettle and coffee were not provided in the economy room and the shower only got warm once. Room cleaning was provided daily. There was too much space between the door opening, so you could hear everything in the hallway and the cleaning staff socialize in the hallway, which made the noise level loud during the morning and afternoon. They enforce a 2,000THB deposit when you check-in, which is ridiculous and a large amount of money to withhold. The location was great for walking, shopping, and not too far from the beach.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

4/10 Poor

Low

Disliked: Cleanliness, room comfort
Very dirty around the bed
Stayed 1 night in Jul 2018

10/10 Excellent

Orathai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เดินทางสะดวกสบาย
โรงแรมสะอาด พนักแม่บ้านน่ารักมาก เป็นกันเอง
Stayed 1 night in Jul 2018

8/10 Good

Adlin binte

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Adlin binte

Liked: Cleanliness

4/10 Poor

Maggie, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is convenient
The staff not friendly, ours room have cockroach. Hotel location is convenient and close to the beach.
Stayed 4 nights in Dec 2017

8/10 Good

Simon, United Kingdom

Liked: Staff & service, room comfort
Very Good Value for Money Hotel
Booked 15 nights here total in 3 separate bookings. Hotel staff were helpful enough except for when I asked for a second plastic chair on the Balcony as there was only one provided and two people in the room. They said they would do this but it didn't happen. I didn't bother to go back and ask a second time, we just made do. We had the deluxe room which I would thoroughly recommend as they are only a couple of pounds a night more. The room was large and had a good large balcony. The bathroom was also large and had a good shower and bathtub. Water was always hot enough. Both the room and the bathroom were clean enough but not spotlessly clean. You would have to be very fussy to complain. Room service was provided every day with clean sheets. The pool was small and not very warm but I could expect more for the money paid. My only real complaint was the TV (although I didn't complain about this to reception). There is a large Flat Screen TV but the room is advertised as having Cable Channels. The channel selection was rubbish with only one English Channel which was a news Channel. Overall I the Hotel is very good value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service
Excellent value for money and great location
Stayed here for 3 nights and was very pleased with the location and overall experience considering we paid 10.00GBP for both of us per night. Location is great for the beach, 7eleven and restaurants. Room was small but good bed and housekeeping every day. Wifi was good but did sometimes drop out but better than most places. Shower temp and pressure was amazing however, the tiles need a good scrub and deep clean! The pool is halrious - always in the shade and pretty small so we gave it a miss. The restaurant is ok - food is mixed but the burger was very good (salad was tiny and there was no chicken so give it a miss!). My only real critisism is that reception need a little help; firstly with volume of guests (had to wait a long time to check out) and also with knowledge and friendliness but no real problems. On a separate note do not use the taxi/exchange box outside of the hotel - I'm not sure if this is linked to the hotel but she was VERY rude when we asked to book a taxi! She gave us a look of disgust and told us to go away whilst motioning her hands to basically f off so she could continue eating!! Again, not linked to hotel experience but as a warning to you! Would stay here again if back in Patong.

6/10 Okay

Verified traveller

Liked: Staff & service
The room had no widows and was a bit moldy when I arrived. House keeping did a good job of tidying up though. The AC didn't really blow cold,and the TV didn't really work, but the bed was big and comfy, and for the price I wouldn't complain. The wifi was okay.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap hotel!!!
It was fun the breakfast buffet is cheap and yummy but the pool isn't that SUNNY :(

6/10 Okay

Verified traveller

8/10 Good

Eileen, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
reception is very friendly and nice. short walk to jungcelon and plesent. bed was comfortable and nice to sleep. was in superior room and it was big with a balcony. but the toilet was not so clean. and the water in the toilet is always yellow and smell of chlorine. i wonder...

8/10 Good

Eileen, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful to sleep.
reception was smooth. people are friendly. room was pleasant and bed was comfortable. but the only lack is the water. the hotel water is always in yellow and smell of chlorine. short walk to jungcelon shopping mall. a piece of mind away from the bars and club.

6/10 Okay

dheeraj, new delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place and price but 500mtrs extra to walk
rooms were good and hotel was a good deal for the price. the location on google map was out. and since one of the main booking criteria was location, got a little disappointed. however, if you dont mind walking 500mtrs etc and want a room in peaceful location, it was the best deal.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Too expensive for New Year
It does not have typical hotel standards. No hot water in wash basin. No bathtub. Too expensive for the hotel standards provided. Just a below average hotel.

6/10 Okay

miguel, san diego

Liked: Cleanliness, property conditions & facilities
Great price a little far from the activites
Overall the hotel was okay for the price you pay. The location isn't the best but everything is within weekend if you like to walk which I did. Not a bad hotel for the price

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Nice rooms, terrible surroundings (for now)
The street on which Patong Holiday is situated (location, location!) is dug out at the moment - in fact, there is no street to speak of. The access is round the corner, on the street with the waste water plant. The hotel rooms are indeed clean and beautiful, but while it is not the hotel's fault that there are roadworks, the clients-to-be are kept in the dark. Also, speaking of being kept in the dark - I booked a standard room -- when I checked in I was told that my room has no windows, and that I can upgrade, for 200 THB, to a superior room (which I did). All in all: the hotel is not guilty for the road works, had these not occurred I would have had a pleasant stay - but the hotel does nothing to inform the prospective visitors of the terrible surrounding conditions, and it offers windowless standard rooms. All in all, not at all a good experience. I am sure things will get better once the road works are done, but on the hotel's side, I would recommend calling their standard rooms, windowless, so that they would not mislead people.

8/10 Good

Nich, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty comfortable staying here.
I like the fact that they have most of the things people needed but I was just there in the wrong time because they were renovating the whole street so it was like very dusty all over the places. Hotel staff were very polite, very kind, very helpful, I felt like they are always there for me, I really appreciated all your hard working. I'd really like to go back there.

8/10 Good

soujannya

Liked: Cleanliness, property conditions & facilities, room comfort
Cosy rooms, good location
Rooms were compact but with most facilities, a perfect rooftop swimming pool & sauna. location was good( near to beach/ bangla road/jungcleyon mall).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Mar 2020

2/10 Terrible

zohir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a fuir a éviter
hôtel très très sale. le changement de draps est quasi inexistant voir tout les 3-4 jours. je ne comprend pas qu'un telle comparateur d’hôtel le propose encore avec tout les avis négatif avec preuve a l'appuie.
Stayed 22 nights in Nov 2019

8/10 Good

Mr. Maqdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ชอบมากคะ
ชอบคะ สะดวกสะบายดีคะ
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Un service decevant
Personnel de réception très peu aimable. Le ménage dans les chambres n'est pas fait le matin mais en fin d'après-midi. Et la caution, c'est 2000 baths quand les autres hôtels prennent en règle générale 1000 baths. Hôtel à éviter.
Stayed 9 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
シャワーは水です。 デポジットの返却に時間が必要、ボロボロの1000バ－ツ二枚を返された フェイスタオルがない
Stayed 4 nights in Apr 2019

6/10 Okay

Djalal

Disliked: Staff & service
Pas vraiment
Personnel pas bien formé et pas professionnel c'etait ma deuxième fois ...en fin de séjour j'ai demandé un late check out il m'ont dis 100 baht pour une heure alors que je viens de passer dix jours sur cet hôtel bon grossomodo ça manque les bonnes manières avant c'était mieux
Stayed 10 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le pire hotel de ma vie, a fuir absolument, n allez pas la il n y a aucuns point positif a cet hotel, odeur de toilette dans la chambre, c est comme si on logeait dans une canalisation, pas de pression d eau pas d eau chaude, l eau des toilettes jaune durant tout le sejour
Stayed 15 nights in Feb 2019

2/10 Terrible

Benjamas

Disliked: Staff & service
พนักงานตอนรับบริการไม่ดีเลย ห้องพักไม่มีผ้าห่ม เมื่อ checkin เข้าห้องพัก ยังไม่ทำความสะอาด แอร์ไม่เย็น ไม่ประทับใจ
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Good location, obviously new staff as the booking was difficult to find
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel salle et médiocre ! Les photos datent de l’ouverture de l’hôtel Je déconseille à éviter une requête va être fait pour un dédommagement vue l’état de l’hote
Stayed 17 nights in Dec 2018

2/10 Terrible

CHI MAN

Disliked: Staff & service, room comfort
入住豪華房間，和相片不符，房間很少。房間有很難聞的氣味，洗手間的出水很小還帶咖啡色。冷氣機很嘈，房間旁邊是馬路，晚上超級很嘈，不能入睡。入住要現金2000泰幣現金。 不建議大家入住。
Stayed 4 nights in Dec 2018

6/10 Okay

Suttinan

ห้องทำใหม่เหม็นสี
ห้องใหม่แต่เห็นสีห้องมาก
Stayed 1 night in Aug 2018