Hotel Keluarga di Pasadena

"We had a nice room and the bed was very comfortable, with four pillows and a nice down comforter. There were some issues with our room, though. The bathroom door was difficult to close and some of the paint had been scraped off because of poor alignment. The outlets between the beds did not work. The outlets inside the bathroom did not work either. When we went to checkout, I had been charged $5.42 for making coffee inside the room. The person at the front desk removed the charge. Then, after...

"Awesome stay but pool was closed temporarily"

"My welcome / check in was just ok. I was not greeted with a friendly staff member - no eye contact from start to finish, a bit terse and seemed to be in a bad mood. Not ideal customer service upon arriving at a place I have never stayed. Maybe he was having a bad day or maybe he just doesn’t like his job? "

"Un lugar acogedor, magnifico hotel, con una excelente ubicación, con un muy buen servicio desde que te reciben en recepción. El restaurante del rooftop "Oso"ofrece una experiencia gastronómica maravillosa Tenian buffet de desayuno pero nunca particupé del servicio durante mi estadía."

"Staff was helpful and nice. Filled up my ice bowl with filtered water when I asked. Room was very clean. Rooms are standard motel fair. Small studio but enough room. Showers are a nice size."

"We were given an unclean room with no bedding. We had to schlep our stuff back and forth to get to a room with sheets. After these late night shenanigans everything was okay"

"My only complaint is regarding the price of $5.00 for a 6 oz. bottle of milk in the convenience store. That’s offensive. This shopping was only because the coffee bar in my room had powdered cream mate. Yuck!"

"Central Pasadena "