Premium bedding, in-room safe, individually decorated
Check availability

Reviews of Le Relais Saint Sulpice

4 out of 5
Le Relais Saint Sulpice
3 rue Garancière, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 322 reviews" "
Rating 8 - Good. 119 out of 322 reviews" "
Rating 6 - Okay. 32 out of 322 reviews" "
Rating 4 - Poor. 13 out of 322 reviews" "
Rating 2 - Terrible. 3 out of 322 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in unbearable location. Helpful and friendly staff. Large room and bathroom. The stay could not have been better, we will come back 😊
Stayed 4 nights in Apr 2024

8/10 Good

Kassidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely little boutique hotel in the heart of the Saint-Germain neighborhood - literally right behind the famous St. Sulpice church! Front desk staff was amazing with offering us recommendations, helping us make dinner reservations, and just overall great in general (I had to print something last minute and they were very helpful). Can't beat the location - hotel is very centrally located with lots of dining options right around the corner and big Paris tourist sites were just walking distances away. As two young women - we felt very safe in the area and walking around at night which was very important to us. Rooms are small (if you have big suitcases there's not much room) but this might be typical of Paris. Also, room temperature leans on the hot side during the night. Would definitely come back here again and would recommend!
Stayed 4 nights in Apr 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and cosy hotel, good location to explore Paris.
Stayed 4 nights in Jul 2023
Response from Vanessa on 22 Nov 2023
Dear Christopher,Thank you for taking the time to leaves this nice review.We are happy that you enjoyed our central location and the cosyness of our hotel.We hope to see you again in your next trip to Paris!Kind regards,

6/10 Okay

jose

Liked: Cleanliness, staff & service
Three night stay in Paris.
L'hotel Relais St Sulpice is in good neighborhood , the room is clean ,the bed comfortable. However, there are two concerns. The first, the safe in room is in a small box on the floor, I had to lay down to operate safe , there was no light in his small compartment , I had to borrow a flash light to operate said safe.I am not a teenager being senior this was very difficult.The shower in bathroom had no way to be turned on , the dial is missing.The front desk was polite and friendly.This was room number 1. Maybe another room would be different. I voiced this concerned to the gentlemen in front desk.This should not happen in 4 star property.
Stayed 3 nights in Sep 2023
Response from Vanessa on 22 Nov 2023
Dear Jose,Thank you for taking the time to leaves us a comment.Good to know that you enjoyed our location along with our service.Regarding the two concerns you had, the situation is being taken care.We hope to hosting you in your next trip so you can verify it yourself.Kind regards,

6/10 Okay

Isabelle

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure the A/C is working in your room
Nice hotel; good location. We were given a room with no working air conditioning- the plug-in fan in the room should have been a clue. After calling the front desk we were told it could take "a few minutes" for the air to turn on. After 30 minutes, we asked the front desk to move us. She took us to another room with a fan, where the air conditioning was also broken. We had to firmly request to be taken to a room with working air conditioning and were finally given such a room. I believe the hotel knows that not all rooms have working air conditioning and intentionally give them to you if you use a 3rd party to book, such as hotels . com. If air conditioning is an important consideration when booking, be sure you are given a room that has it when the weather is very hot. Other than that the hotel is nice, toiletries are limited to shampoo and body wash- no hair conditioner or body lotion. Coffee in the room is not good tasting. We noticed on the maid's cart that some rooms have Nespresso pods so it seems we were given a room with lower quality amenities. he hair dryer is also very bad- it only blows hot and warm air-no cool button that would be expected in a 4 star hotel and you have to squeeze the handle to make the air flow. There is only one mirror in the whole room, in the bathroom- which makes it hard for 2 people to get ready at the same time.No fan in the bathroom. Street noise is loud if you have a street side room. Didn't bother us but might if you are noise-sensitive
Stayed 2 nights in Sep 2023

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely positively charming hotel in the center of all the action of a great neighborhood, restaurants and shops and across from Saint Sulpice (the amazing church) (but off on a quiet side street). The breakfast, the staff, and the decor all take you back to classic Paris. Will be our new favorite place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Wendy Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very lovely boutique hotel, nestled behind the church of St. Sulpice, in the Latin quarter. The staff was very welcoming and helpful and the location hard to beat! Enjoyed VERY much.
Stayed 5 nights in Aug 2023

8/10 Good

ANA, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Alex-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in a very quiet area. The staff was friendly and helpful and the rooms were sweet and clean albeit small. I recommend for a cozy stay as a couple or single!
Stayed 5 nights in Aug 2023

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a comfortable stay in a wonderful downtown neighborhood
Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small with a small and welcoming staff that make you feel at home and are anxious to be helpful. It feels more like a small inn. Service was excellent. Location is excellent. This is an excellent value.
Stayed 3 nights in Aug 2023

10/10 Excellent

carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. It is charming, with beautifully appointed guest sitting and reading areas; and a very comfortable bedroom, lovely outlook over the leafy courtyard; spacious, well appointed bathroom. It is in easy walking distance of our favourite restaurants, museums & galleries. And close to the iconic Parisian sites. Staff are wonderful, very helpful. Highly recommended.
Stayed 4 nights in Jul 2023
Response from Emmanuel on 2 Aug 2023
Dear Carole,Thank you for your kind comments, and we are glad to see that you had a good stay in paris.We hope to welcome you another time soon.Best regards.Emmanuel

8/10 Good

HAMID

Travelled with partner
Liked: Cleanliness, staff & service
Great location, convenient and close to everything The hotel is quite nice but rather old, could do with some upgrades
Stayed 5 nights in Jul 2023

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful and friendly
Stayed 3 nights in Jul 2023
Response from Emmanuel on 31 Jul 2023
Dar Ava,Many thanks for your kind comments.We hope to welcome you another time.Best regards.Emmanuel

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the area the hotel was located. We were able to walk the whole city from here. The room had a unique boutique feel.
Stayed 3 nights in Jul 2023
Response from Emmanuel on 28 Jul 2023
Dear Jessica, MAny thanks for your kind comments. It is true we are in a very nice and charming district. Nice to see you enjoyed your stay with us too.Very best regards.Emmanuel

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenience, with a few quirks
Stayed for three nights while in Paris briefly for a friend's wedding. Check-in was very easy and it was great that they were able to give me a room earlier than normal check-in since I had travelled overnight and needed to clean up. The room was very comfortable and the location was super convenient both for the weekend's festivities and for accessing le Metro. My only two issues were: 1. You couldn't have the windows open without the blackout curtains in front of them because there was no other option for covering the windows, which looked out onto a small courtyard...and all the other rooms' windows. 2. My check-out was much longer than necessary. Person checking me out was nice enough but first seemed fixated on booking a taxi for me, even though he couldn't do it quickly and i was able to get an uber in about 5 minutes. Then he kept having trouble keeping straight what papers he gave me and didn't give me. Then he asked if I could pay the taxes in cash, which I couldn't because I was about to get on a plane back to the US. Mind you, all of this happened at about 3:30am.
Stayed 3 nights in Jul 2023

10/10 Excellent

ben

Liked: Cleanliness
As described
Stayed 4 nights in Jul 2023

10/10 Excellent

Martyna

Stayed 4 nights in Jul 2023

10/10 Excellent

Emma

Liked: Staff & service
Stayed 4 nights in Jul 2023

10/10 Excellent

Erica

Travelled with partner
I loved staying in the neighborhood where I used to live. The staff was friendly. The rooms were clean. I love the French windows that opened to a charming court.
Stayed 3 nights in Jul 2023
Response from Emmanuel on 28 Jul 2023
Dear Erica,Many thanks for your kind comments, we woil be deligted to welcome you again in the near future.Very best regards.Emmanuel

10/10 Excellent

Margaret

Stayed 6 nights in May 2023

10/10 Excellent

Denis, Trois-Rivieres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and accommodating. Room was a little small but it’s to be expected in Paris. Beds were very comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Mayleen, Queens Village

Stayed 2 nights in Jul 2023

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful hotel to stay at. The staff were so kind and helpful. The room was comfortable and immaculate and the location was beautiful. We will definitely stay here again.
Stayed 1 night in Jun 2023
Response from Mirko on 3 Jul 2023
Thank you for your kind review Laura.We're glad you enjoyed the hotel, service ...your compliments encourage us

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely two night stay. Enjoyed the friendly, helpful staff, especially at the front desk. Location is excellent for exploring many of the Paris attractions.
Stayed 2 nights in Jun 2023

2/10 Terrible

Sahil

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is 2 star property and not more than that. The room was tiny with no ventilation, no exhaust and no Air Conditioning. How can one live in this tiny room without exhaust and A/C in full summer.
Stayed 3 nights in Jun 2023

6/10 Okay

Don

Travelled with partner
Liked: Cleanliness
A/C in room still doesnt work after 3 years
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Liked: Staff & service
Great location desk help
Stayed 3 nights in Jun 2023

10/10 Excellent

Fiona, Santa Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel. We loved our room with its picturesque view looking down into the courtyard. The beds were very comfortable and the bathroom was bright and modern. I was grateful for the safe in the room. The hotel staff were very friendly… would absolutely come back here. Location was perfect for all the main sites and nightlife. They also allowed us an early check-in and stored our luggage on our first and last day.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice one night stay. Loved proximity to Luxembourg Garden and St Germaine du Pres neighborhood. Staff extremely friendly, efficient and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Gerardo, ROMULUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness of the staffs, very accommodating and kind.
Response from Emmanuel on 10 Jun 2023
Thank you very much for staying with us and for your kind comments !We hope to welcome you another time.Very best regards.Emmanuel

10/10 Excellent

Nitin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The reception couldn’t do enough for us. The gentleman even fixed my broken glasses for me. Very pleasant experience all round. Room lovely. Great location right next to Luxembourg gardens and many eateries. I would definitely recommend it.
Stayed 1 night in Jun 2023
Response from Emmanuel on 10 Jun 2023
Thank you very much for your kind comment, happy that my colleague could fix your sun glasses too !!!Very best regards.Emmanuel

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service
Front desk staff very inviting and welcoming. Fabulous location in the 6th. A cozy environment. Rooms a little old and tired....quirky wallpaper, but wallpaper at times pulling loose from the walls. A little mold in shower. Very comfortable beds.
Stayed 3 nights in May 2023

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Mirko on 4 Jun 2023
Dear CraigThank you for the revueHope to see you again soonBest regardsMirko

6/10 Okay

Neil, Bo'ness

Travelled with partner
Disliked: Property conditions & facilities
Wonderful location in the heart of the 6th ARR. but this is not a 4 star hotel, 3 at best. Our room was small and there were two chairs provided, one had a broken arm and the other was so flimsy we only put our daily backpacks on them for fear of them collapsing under our weight! The bathroom was huge and no complaints here other than the strange table like contraption in the centre which is suspect is to be used to hold your toiletries but never had any glass shelf in the centre so you couldn't actually store anything, weird. The room would have a stale smell upon returning late in the afternoon from our sightseeing and the aircon was non-existent, so much so that took a photo of the aircon control panel which was hanging off the wall exposing wires etc, clearly a safety issue which needs addressed. Overall, great location which would be ok for max 3 nights, we're coming back to Paris in November as loved it but will be staying in Montmartre next time!

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed looking into the central garden area and especially appreciated the comfortable beds, daily clean sheets, and quiet in the evening so sleeping was as comfortable as at home. The three doors for the bathroom and shower areas were a charming novelty, except in the middle of the night when I was trying to find my way to the bathroom without turning on the light! (This was something for us to laugh about the next morning--not a problem!) I highly recommend your hotel.
Stayed 3 nights in May 2023
Response from Emmanuel on 31 May 2023
Dear Madam,Thank you for your kind and "funny" comment.We hope to welcome you another time.Very best regards.Emmanuel

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff!
We enjoyed our time in Paris tremendously! The staff at the hotel was fantastic, offering to help us set-up transportation and getting us dinner reservations as well. Everyone at the hotel was friendly and courteous. We would stay there again on our next trip to Paris for sure!
Stayed 3 nights in May 2023
Response from mirko on 23 May 2023
Dear Charlotte,Thank you for your reviewWe always try our best to assist our guests to spend nice time in Paris and in our hotel and we are happy that you like our place and our staffBest regardsMirko

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The delightful staff did an amazing job!
Stayed 5 nights in May 2023
Response from Emmanuel on 31 May 2023
Dear Madam,Thank you for your very kind comment, we hope to welcome you again soon.Very best regards.Emmanuel

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and the courtyard was very green and lovely.
Stayed 3 nights in Apr 2023
Response from Mirko on 10 May 2023
Dear Jane,Thank you for this nice review about our HotelBest regards

10/10 Excellent

shlomo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023
Response from Mirko on 8 May 2023
Dea SholmoWas nice to have you in the hotelBest regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
It has been and remains where we stay when we travel to Paris. Perfect location!
Stayed 5 nights in Apr 2023
Response from Mirko on 7 May 2023
Dear Robert,Thank you for your fidelityWe hope to see you again soonKind regardsMirkoFroont desk

10/10 Excellent

Afua

Stayed 2 nights in Apr 2023
Response from Mirko on 10 May 2023
Dear AfuaThank you for this noteHope to see you again soon

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone there was extremely helpful and professional.We had a great time it’s close to everything .Great experience we will be back .
Stayed 3 nights in Apr 2023
Response from Mirko on 25 Apr 2023
Dear Marie,We are very happy that you had a pleasent stay in our hotelHope to see you again soonKind regardsMirkoFront desk

6/10 Okay

Anna

Travelled with partner
Disliked: Cleanliness
The building was old and charming but the rooms need updating. It is well located. While some staff was friendly, compared to other hotels it is missing the hospitality factor.
Stayed 3 nights in Apr 2023
Response from Vanessa on 15 May 2023
Dear Anna,Thank you for taking the time to leave us your comment.We are happy that you enjoyed the charm of our historical building in the heart of Saint-Germain.Our gold is for our guests to have the best experience with us.Feel free to contact us to let us know what we could have done better to improve your stay with us.Kind regards

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Vanessa on 15 May 2023
Dear Joseph,Thank you for taking the time to leave us a review.Glad to know that you enjoyed your stay.Kind regards,

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Emmanuel on 14 Apr 2023
Cher Monsieur,Merci beaucoup de votre appréciation, nous serons ravis de vous accueillir à nouveau lors de votre prochain séjour.Bien à vous.Emmanuel

10/10 Excellent

Maareen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked in a quiet street behind the beautiful Saint Sulpice church. A block from Luxembourg Gardens. Very close to a lot of restaurants, shops and metro stops. You cannot beat the location. The staff are very friendly. The room is small but typical of European hotels, and has a very Parisian feel. May not be for everyone, but we really like the ambiance. You feel like you’re a guest in somebody’s big house. The center courtyard is a charming feature!
Stayed 3 nights in Apr 2023
Response from Emmanuel on 14 Apr 2023
Dear Maareen,Thank you very much for your very kind comment. We like our guests to feel here at home.We hope to be your parisain home for your next stay !Very best regards.Emmanuel

10/10 Excellent

Melissa, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this location, and slept very well in comfy beds and excellent blackout curtains. Very cute room with a window overlooking the courtyard. Generous breakfast (baguette, croissants, jams, honey, nutella, veggies, meats, eggs, sausage, coffees and fruit juices) and room cleaning daily, plus we got one free water bottle in our room every day which was nice to know was there after a long day. There was a little mold in the shower and the shower head could have used a cleaning, but overall the room was great and we would absolutely stay again.
Stayed 6 nights in Mar 2023
Response from Emmanuel on 14 Apr 2023
Dear Melissa,Thank you very much for your kind comment, and we will take care about the "shower point". We look forward to welcoming you again soon.Very best regards.Emmanuel